Petco Grooming

Ivan Rios

2024-04

Excellent customer service. The staff is awesome and my puppy’s haircut came out perfect

Nan Wu

2024-05

Emerald M is so caring. and she is amazing for her job. it is absolutely a great experience for both Jojo and my family! keep on and we will be back soon.

Barbara Jankowski

2024-03

Petar/Pedro is a very skilled and patient groomer. He is extremely professional and has excellent communication skills. Our dog, Seaver, a goldendoodle… loves him! We have been his client for over two years. We are grateful for his expertise and appreciate his gentle and kind treatment of our pup.

Marina T

2024-04

The groomer goes beyond their talents and leave my fur babies gorgeous. Thank you Pedro and teams for an amazing job.

NANCY ELNAGGAR

2024-04

Emerald honestly cares about my senior dog and shows a lot of love towards him. He is never nervous there so I trust he feels safe with her.

Lari Lynn

2023-05

Very upset with the grooming department. My dog was there for 4 hours and I never got a text saying he was ready. Only that they were delayed at the 3 hour mark. I just decided to go get him.I’m seriously disappointed. A lot of hair in his paw pads, on his legs and around his paws , around his head/ left unfinishedBut also he looks horrible. Emerald - you overbooked yourself today. And Potato paid the price.

Susan Shapiro

2024-04

Great groomers caring sweet did a great job but the service cost almost 60% more then I was quoted online.

Criss Castle

2024-03

Super high prices. Contacted them for a bath price and they were more than our regular groomer for a full groom.

Leelee “Leelee”

2024-02

Love how Brea takes such care of my Raven, she’s very sweet and welcoming

Yenny G

2023-05

Emerald and Bri are just awesome, always take the best care of my dog

Jason Aptowitz

2020-05

The groomer really listened to my preferences and explained everything clearly. She took the time time to make a connection with my pup to make sure she was comfortable and trusting of this new experience. She has a lot of love for her furry clients. My pup was one happy dog when I picked her up and she looked amazing!

JR

2024-01

Loved the groomer even though my dog was like a bouncing ball

Virginia Comber

2021-05

I find the staff at the Rego Park location very friendly and professional. I the grooming service is particularly special, since I started my four month Young puppy there for grooming. Your associate, Emerald is terrific! Emerald is gentle and kind with the dogs and listens to all my concerns before she grooms my pet. The results each time I have taken my puppy have been amazing.

Mrs. Katanova

2023-05

The staff were not too helpful with helping me find what I needed and the salon staff were not too clear about what to do to make an appointment there. Needs to be more organized and attentive to customers' needs. The vet was careful with taking care of the pets at the establishment.

Leslie Vasquez

2021-05

Brianna and Emerald are the best groomers. They are very caring, notice any issues with our dogs and recommend special baths to help improve overall skin quality. Pepsi and Peter love these two fabulous groomers!

Veronica Macas

2021-05

I loved the way my dog stylist treat my dog, so she was able to do her job and my dog left her do it. The only thing I was disappointed because I wasn't able to use my Vital Care benefit for Nail Trim because it was along with buffing, they should charge separate, so I will pay the difference only.

Genesis

2021-05

Ordered online for delivery and was sent a email one item was not in stock. I immediately called the numbed provided and spoke to a woman and asked if I could replace it because i had to feed my mother's dog and couldn't go out myself to get something else. She said no that wasn't a option , so I proceeded to tell her to cancel the whole order. She said it would be. I get a email that my order is being delivered. I check and it's only one item. I called back the number and they told me there is nothing they can do other then to tell the delivery person to bring it back. I wouldn't do that simply because the delivery person can just take the food home to their pet and say it was delivered. Not worth the aggravation. I called the store in my area where the order was placed figuring I could cancel it there. First time I call I get disconnected after waiting fora extended period of time . I called back , followed the prompts to be connected to customer service , again. I waited for over 5 minutes only to have someone pick up and say grooming ! I know what I dialed and it wasn't grooming. The woman tells me I need to call back again and connect to customer service.The way this has all been handled is horrendous ! Not only do they not take their job seriously they really don't care about what they are doing while being paid by a company that boasts such great customer service. It's either employees that aren't trained correctly , or management that isn't into of their employees performance or its just lousy management. I think it's all the above.Never again.

Gaspar Sciacca

2021-05

Everyone at Petco are always very helpful, knowledgeable and interested in my dog. They are accommodating with scheduling. My dog is always happy to see them and looks/smells great when they are done with him.

Julia Meyer

2022-05

The guy who did my dog's nails was careful, polite with me and my pup, and gave me tips on how to maintain his nails at the salon. It was also super easy to book the appointment with the salon's manager

Diana Lam

2020-05

Briee has been Rocky's groomer since last year and she has always been so great with him. Rocky gets anxiety and she helps to calm him for the time he is with her, she is a hard worker and always has the best interest for Rocky.

Liz Harter

2020-05

The team is so warm and helpful! It was my first time using a groomer and I didn't know what to expect. I will happily come back and use the team at Rego Park for all my grooming needs!

Irene Llano

2021-05

Emeril was so amazing with mocha. She new exactly what to do with her considering mocha was scared. She was so nice and the dog looked fantastic!! Im 💯% satisfied. Thanks Emeril, so much. 🤗

Robin Sorbera

2022-05

My pets groomer is fantastic, she obviously loves animals and does such a great job even with my younger dog Max who I know can be difficult to deal with!

aekta jainpatel

2022-05

I really donot want them to shave whatever. I think i should have choice they charge me 50 dollars extra for no reason j donot want package i just want cut and bath not cool dishonest

Elana “Gingit” K

2023-08

As always, I cannot be happier with the care Emerald gives my furry child!!

Edward Torres

2020-05

Always attentive and super nice to our dog. They do a great job! Brianna and Emerald are great.

Lisa Falco

2022-05

Jenny was so deliteful and abbie loved her. She took great care of her and im so happy with how it went

Taar

2020-05

The groomers are very informative and they genuinely love my pet regardless of how excited and all over the place he is.

Elizabeth Hernandez

2021-05

My pup is always happy when he gets there. And I know Pedro is taking care of him the best he can.

Elizabeth Giampapa

2020-05

Emerald the groomer was lovely to talk to before his session. Very attentive with my shy Puggle.