CVS

Geoff Carter

2024-05

People nice . CVS has a labor problem. Waiting for an hour.

Eli DiGregorio

2023-10

This is not a criticism of the people working this location. They're all wonderful, as well as spectacularly nice and patient. This is a criticism of CVS.Using the pharmacy here is a nightmare. They're consistently understaffed. Prescriptions take hours to get. They're randomly closed or don't have a drive thru because they lack staff.It's not because people don't want to work. It's because CVS wants to run a business without having to pay people. They are a roughly 90 billion dollar company that refuses to pay people a wage that's appropriate for the area. I guess they need that money for their shareholders.

shamir moodie

2023-09

Terrible pharmacist !Went to pick up medication with four-year-old daughter was greeted very rude unprofessionally I felt I was being bullied by the employers they were females also felt the reason why I was greeted harshly was a form of discrimination. Totally unacceptable when working in this type of field. I cannot believe they have people working amongst other people if they cannot please the customer.I’m very disappointed I felt more sorry for my four-year-old daughter who had to witness this otherwise, I would not have felt bad at all because people are mean and will discriminate whenever they feel like it karma is there a friend.

Alexandra Paige

2023-12

consistently behind on filling medication I NEED to take in order for my body to function correctly despite me getting doctor's approval earlier and earlier to try and give them extra time to fill it

Kyle Quinn

2023-08

A great place for a laugh!One Tuesday morning a few weeks ago, I went to CVS around 8 AM while waiting for my laundry to be done down the street. I wasn't looking for anything in particular, just browsing. I was the only one in there. A few of the elderly ladies who stock were complaining about the overnight crew who apparently don't do anything right. All of a sudden one of them said, "They don't do f#%!#%! anything!"A young female manager with blonde hair walked by and scolded her, saying, "You know there's a customer in here, right?" The lady's response: "So?!"I almost had to laugh while staring down at the bland selection of overpriced toothbrushes! I smiled, walked out, and finished my laundry. Four stars for receiving a priceless memory. Those ladies certainly are a ball of fire!

Ari Holt

2023-05

The pharmacy staff at this CVS are some of the most rude people I’ve ever come across in my life. John specifically should be fired! They are rude, don’t answer their phone and have NO consideration for anyone else’s time aside from their own and their “lunch”. They would rather lie about their lunch policies than help the last customer that has been standing there for a half hour. Instead they lie and shut the window down on their face and make them wait another half hour while they “eat”. I cannot stand this pharmacy.

Susan Cullen

2023-05

I love using CVS is my pharmacy however, I don't like being on hold for over 10 minutes waiting to talk to the pharmacist! I have stood in line and watched all the members of the pharmacy deliberately ignore phone calls and I find that to be very rude. I know they are very busy but ten minutes when people are calling long distance?!

Kevin Dier

2024-01

Messy and under-staffed as always. CVS senior mgt doesn't care and never have.

melanie mollica

2023-06

I went into cvs to purchase a few items. When i went up to pay the cashier. The gentleman that was there told me the only way to pay was to use the machine where u scan ur own items. Well i told him i will not be shopping at that cvs anymore. I will not ring myself up since i dont work there unless you are going to cut me a paycheck. There are so many people looking for work and you are out here taking jobs away from them. I DO NOT BELIEVE IN TAKING AWAY JOBS!!!! until u put cashiers back on place you lost a customer and i will make sure there are more to fallow.

Steve

2023-08

My family and I want to thank Garrett for the amazing customer service he provided us yesterday! Garrett went above and beyond what any retail employee would have done and made our shopping experience wonderful. Thank You!

NatureLovin Mommy23

2024-04

Used to be great but now is terrible. Won't go here ever again

Carolann Gianfrancesco

2023-10

4 stars for Cindy (working drive through window) in the pharmacy.Kind, understanding, patient and helpful.They should clone you.

Lisa Jensen

2023-07

Pharmacy Constantly packed not enough staff I. Any Pharmacy. And now millerton was closed when my daughter needs a medication to relieve a bad rash. Because of a medical emergency but have no other staff to open???

Jordan Barrett

2022-05

If you live in this area, do yourself a favor and get your prescriptions from Hannaford's. I've been to this CVS a few times so far, and every time, the line at the pharmacy has been very long and taken forever to get through. They also simply do not answer the phone. But clearly the staff is overworked - someone needs to evaluate the staff power needed to meet their demand. At Hannaford's, they are super friendly, answer the phone, and move quickly.

Maria Barbini

2022-05

I have never been to a CVS pharmacy with such excessive wait times as this one. The drive thru is always backed up. In store is always backed up. I am currently on line in store with 12 other customers waiting to pick up their prescriptions. I don’t understand why this pharmacy is so different in terms of wait time from all the others I’ve been to- hudson, Albany, etc.

NT Coleman

2021-05

Nice staff but management must be oblivious to how overworked the pharmacy crew is. Consistently long waits for prescriptions that were supposed to be ready the previous day. If there was another place to go, I’d be there but oh wait, there’s no more pharmacy competition! So, yeah this isn’t going to change. Welcome to the new, less charming, corporatization of retail health care. ‘Merica at its best — ironically more Soviet style in the lack of choice than ever before.

Matt Palmer

2019-05

Bought a cassette converter that didn't work. Tried to return it 5 minutes after buying it and the woman wouldn't give me a refund because I threw the receipt away. Terrible customer service. On a separate occasion, filed a prescription, which the pharmacists messed up on several occasions. Didn't keep me informed, highly incompetent, didn't follow through on what they said they would do. I had a limited time before my insurance expired to get it filled (which they knew) and they took so long that it ended up expiring. Customer service clearly isn't a priority here.

Dora Klein

2023-05

I have used the red hook CVS for many years. It has deteriorated to the extreme! Wait half hour at the window or inside. unnecessary whether it's a staff shortage or not. Terrible 😔

Aimee Vincent

2022-05

This pharmacy is terrible. Every time I go to pick up a medication I am waiting forever just to be told they don’t have it. My son was diagnosed with an infection and needed his antibiotic TODAY and when I show up they have the nerve to ask if it’s needed tonight…you’re still open and this was sent over 2 hours ago…YES ITS NEEDED TONIGHT! Not to mention they never answer the phone. I only switched here because my old pharmacy stopped taking my insurance…I will be finding a new pharmacy.

Suzanne Durkacs

2018-05

I don’t mind this place too much. Happy to find it conveniently located across the street from where I was staying—especially when I needed an umbrella and ibuprofen. The entrance from the main drag is a long dirty tunnel. Very strange. Love the New York accents and east-coast frankness. This CVS accepted my out-of-state loyalty account number.

C D

2023-12

Absolute nightmare. Pharmacist must think she knows more than a orthopedic surgeon

Julia Liu

2021-05

Rx was called in prior to their opening. I arrived 10 minutes after opening and was told it wasn't ready and to come back in 10 minutes. I can back 40 minutes later and it still wasn't ready. Was told to come back in 10 minutes. I insisted they fill it and was told the pharmacist was busy doing flu shots.

Sam Cox

2021-05

This CVS is horrible. You will sit on hold for an hour, and even the manager doesn't pick up the phone. You simply cannot get through. Also, they messed up a prescription big time. Horrible.

Emma K

2022-05

Drive through is the slowest I've ever seen and also the phone wait time is so long I could drive there and ask myself in a shorter amount of time. The rest of the store besides the pharmacy is fine.

Tom Foote

2023-08

No employees on the floor, prices too high, checkout line backed up, self checkout software confusing

Anna Kryzckowski

2021-05

Horrible customer service in the pharmacy. I have never dealt with such rude judgemental people in my life. Do yourself a favor and go somewhere else!

xGreenHawk97x

2017-05

Lady at the register was rude and slow. I had a simple order and it took her forever to process and made it seem as if it were my fault.

Jacqui Rose

2023-09

The nastiest and laziest pharmacy staff ever. No longer using it.

Chloe Smith

2023-05

Its a really good cvs it has stuff and everything but some workers are very rude and so rushy

Mackenzie Swart-Zitz

2023-08

Very friendly staff! My favorite cvs around!