Kinney Drugs

Deven Grant

2024-03

I frequent here a lot. Several times a week usually. There was one rude employee (An older woman but not the one that takes the bus) who quizzed me about my ID and was very unpleasant. Most employees at the store know me. I am 27. Granted I look young but that doesn't mean I should be treated differently. The standard should be to scan the ID and if your system doesn't pick it up as counterfeit, proceed with the purchase. The whole point of said system is to take guess work out of the hands of employees.

PHILIP EZE

2023-07

I love their services. Their blood pressure checking machine is also free. You have the best employees especially those that are on duty this afternoon, the way they attended to me when I returned a package even without receipt they were able to figure it out when I provided them with the day of purchase. I sincerely appreciate.

Karissa Bertrand

2023-06

Wish I could give zero stars. Pharmacy staff is terrible, rude, insensitive. Extremely disappointed in the “employee owned” business. Really has gone down hill over the last couple years. Zero customer service and staff would rather have a full conversation than help you waiting at the counter.

Abigail White

2022-05

Called the pharmacy on Monday to get my generic prescription on Tuesday, was told it couldn't be filled until Wednesday, came in on Wednesday at the stated time and was told it would be another half hour. Came in a half hour later and the man who took my insurance on Monday apparently put it into the system wrong. Another half hour of waiting to try and get that right. Pharmacists were curt and could be heard speaking in the back about forgetting scripts, (including mine) wanting to cry, hating this job ect. I will be taking my business elsewhere.

Amanda

2022-05

Takes a day or two to get prescriptions most of the time as they always have to order things. Very frustrating. I've received poor customer service in the pharmacy 2-3 times as well. Have had to make repetitive trips for one prescription. Always a hassle. Highly recommend going elsewhere.

KANEN BLAKE

2022-05

This store allowed my sister in law to sign to sign as Parent/Legal guardian for my daughter. SHE IS NEITHER PARENT/LEGAL GUARDIANWe did not want our daughter to be administered Covid vacation but allowed this and the entire family contracted Covid days later. Upon telling them this they informed us she would not be allowed to receive second shot. We asked for all documentation signed they refused to provide it said there corporate lawyers would be contact haven’t heard a thing since August. Police report was made and were told there was nothing they can do. Kinneys failed to protect my child I fill prescriptions at a different my daughter was in system and should have known to check and or verify Legal documents as to who my child’s parent or legal guardian was

Alisah Todd

2020-05

This morning I went to get a few things and was enticed by some candy corn near the register that was marked 2/$1.00. When the cashier rang them up, they did not register the sale price. She and another cashier tried to solve this problem and were both very kind. When they couldn’t figure out how to fix it, they called a manager. The manager was rude and belittling to both cashiers. It was uncomfortable and upsetting to witness. Both cashiers were clearly afraid and embarrassed by how they were being treated. I am appalled that they were treated so badly. I left without purchasing the candy because they were not helped to figure out the problem. No employee should be treated the way they were.

Jerry Skinner

2022-05

They don't fill all the medications in house so it may take several days. I went 3 days without my blood pressure meds. Katie and Ashley are very RUDE. They don't care about the customers. Heard Katie running a customer down to Ashley in front of other customers. Terrible customer service.

Cheryl Williams

2022-05

So much more dedicated than previous pharmacy. Corey at kinneys drugs always goes above and beyond to find the answer and solve your situation. They always make you feel welcomed and not a bother. They have prescriptions ready when they say they will instead of going in 2 or3 times and waiting for your scripts. Thank you forall you do.

Megan Thayer

2018-05

Although I don't really shop here, this is where I get my prescriptions filled.I have always been greeted by friendly staff and if there is a problem with the prescription they do their best to fix it in a timely manner. I have never waited more than 15 minutes.

Deb Rawdon

2022-05

Each time my husband and sons go to Kinney to pick up a prescription, they are struck by the fact that there is only one pharmacist on duty at a time. The pharmacists are attempting to fill prescriptions, answer questions, answer the telephone, vaccinate people, etc. It seems to that there should be more pharmacists on duty and available. I do not use Kinney, but instead use a mail order service (Wegmans) that is generally more efficient than going into the store. So, hire at least one additional pharmacist for this store!

Sebastian Saixx

2017-05

These guys close early all the time by 5 or 10 minutes. If you need your meds, make sure to pick them up early or you'll get stuck waiting til the next day. I did an automated refill that said my medicine would be ready at 4:45pm sunday and they were closed at 4:50pm. Other than cutting corners on hours, everything else is pretty solid.

Charles Lord

2018-05

Excellent pharmacy department. Filled prescriptions for myself and my wife promptly, ran their interaction checker, and gave us very courteous, professional and yet friendly service and advice. Terrific!

Rebecca Trimm

2022-05

For some reason this pharmacy has trouble with having Scripps ready on time they don’t want to call and let you know when Scripps are filled their complete attitude there has changed if I can switch to another pharmacy easy I would . This pharmacy is coldhearted and lacks compassion

Jeffrey Gerrish

2023-05

Terrible service trying to get a perscription filled, they had it two hours and when i went to pick up they needed half hour more.

JKW

2022-05

Pharmacy goes out of its way to help their customers. Delivery service is phenomenal.

Lois Jenne

2023-05

I have always had great customer service. At stores in Postdam and Watertown.

Laurie Ryan

2023-05

I’ve always had good service and very friendly service.

Ruby Azure

2022-05

Cashiers are always incredibly rude for no reason whatsoever.

Colleen Olmstead

2016-05

Everytime I call in my script they have to order my medicine, so I end up running out!!!

Kumudu Mallawaarachchi

2020-05

Some of the pharmacists are really rude.

Rocket Vom Haus Juris

2019-05

Excellent Pharmacist and assistants!

Gary Hendershot

2016-05

Slowest pharmacy ever!