4.5 (106)
19 Soundview Market Pl, Port Washington, NY 11050
(516) 944-1757
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ken Woods
2024-05
Really good help and friendly staff.
Ner
2024-04
Great hardware store. Super friendly staff.
Erline Steinberg
2023-12
Associates were very helpful in finding items needed.
Fronimakis Anastasia
2023-10
This location feels so much more spacious and is so clean. Great staff very helpful.
Modern Skeletor
2023-05
I’ve been to better hardware stores, but do I really need to? Because this place and everything that I needed, so why should I go anywhere else? I just don’t understand why people feel like they always have to do something more do something better, but this place does a few things just adequately well sufficient for what we peasants need.
Rabbi Berel Paltiel
2022-05
They have especially great customer service. There is almost always someone experienced willing and able to help you with your project, make suggestions, or just show you to where your item is. It's a very pleasant experience.
mark maines
2022-05
Came in direct contact with 2 people to ask for help. Both were busy on their phones with personal activity. It was an inconvenience for them to help me. The one guy gave a snort and an attitude, while the other was off putting. Then the cashier was also on her phone and I stood there for 60 full seconds without acknowledgement because she had her face buried in her phone. Not at all pleased with the level of service received. 2 stars is generous - its Christmas time.
Joseph Adu-Osei
2020-05
Grateful to these guys for their customer service and patience. Travelled a long distance to pick up an item. I arrived about 40 minutes after store closed but they were willing to wait and also gave me directions to the shop. God bless you and hope we do more business in the future.
B Mark
2020-05
Had a great experience at this local hardware store! The staff was generous with their time and knowledgeable. I believe the gent's name was Shuvo, he really made my shopping experience easy and abundantly successful. In the end, I purchased the right drill bit and he offered a variety of helpful pointers.
Nancy Brennan
2021-05
This is a smaller Ace Hardware store, but it has what you need, and if not you can order online. There is curbside pickup if you want. Their customer service has been excellent. Parking is ample and very convenient being that it is in a shopping center.
aung hla
2023-09
Good place and friendly staff plus nice and neat shop.
Jay Stone
2023-05
Ace is the Place,it has very good help, they come out behind the counter and direct you even take you to the product that your looking for..Great customer service with a smile too!!
Angie Maria
2023-07
They don't have things that I need every time I've been there. Their supplies are limited.
Scott Myrick
2022-05
Excellent place to pick up items quickly. Prices at Ace are typucally a little more than I want to pay but for the service you get and the convenience it pays off in the end.I love Ace Hardware! No matter which location.
Gary Book
2016-05
The nicest employees I have ever met. Their service is unmatched. If you are having a bad day, go there and their smiles will cheer you up. There is also a post office there. I love the place.
Hunter
2021-05
I did previously review and rated 3 stars. I only rated because of a bad experience I had with Charlie. However since then I have had several positive encounters with him and that has been enough for me to change my review.
K L
2021-05
Was just in the store last week with my immunocompromised father. The manager there named Chris was wearing his mask off his nose. My father corrected him and immediately got yelled at by him with "NO ONE IS GOING TO TELL ME HOW TO WEAR MY MASK". It is a risk to shop at this store. Another employee is only wearing a neck/gator guard which the CDC specified is not adequate in protecting against covid. The management and employees at this store are not taking precautions and should be fined for risking people's lives. Yelling at a customer who is at risk because of your ignorance is no way to treat a customer, especially when you are wrong and are breaking the LAW!!! Boycott this place.
Scott Zotto
2018-05
Just got off the phone with an employee there. I called for advice on how to make a small repair at home. The implication being that the parts I needed would be purchased at Ace. However, the employee was short tempered and told me to just "come in and look for yourself. You'll see what we have here." But, I was asking for advice on what I needed to begin with so that I could find out of if Ace had what I needed! Then, she just hung up. Maybe I was being unclear or I caught her on a bad day but it would have just been easier to ask me to clarify or to hand me off to another employee. Resolution: I'm heading over to Home Depot by my office and just talking to the staff there.
Top Reviewer
2021-05
Higher prices than Home Depot or Lowe's, but if you need a small part to fix your sink or a specific screw or bolt, it's fine. Don't expect any expert advice from the teenage mutant ninja workers they hire.
Hans Weiss
2023-05
You can be sure to always find friendly & helpful staff here to help solve your handyman issues.
Jeff Godoy
2023-05
Had a little bit of everything. Very helpful and friendly staff.
James Frangella
2020-05
Great store .... Very Helpful !!!All the Staff is what makes it the place to go when you need advice to get your Job done right !
RTClass
2020-05
Really nice really polite really helpful people. Prices are a little strange. Target had a battery for half the price
Alton Gary Simpson
2022-05
The kind of friendly human sized hardware store you really don't find anymore. Friendly and knowledgeable staff.
Mabel Becker
2019-05
They do a great job here and they have an excellent selection. The staff is knowledgeable and easygoing.
natti rose
2022-05
Local hardware store. All you could need and maybe ask for more? Haha 😄If you need assistance, ask for Charlie!! He is very knowledgeable!
Jose Aviles
2022-05
Limited but helpful inventory to fit any project, if they have it on stock.
Michael Schneider
2020-05
Good for a quick pick up of tools you might need... Pricing a bit higher than home depot
Alan Teitel
2021-05
Local hardware stores are very important to the community we need to support them whenever we can
criss Vogel
2020-05
Always helpful great selection very convenient for port wash Thnks guys 👍🌅
Monday | 9 AM-5 PM |
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Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | 9 AM-5 PM |
Sunday | 10 AM-5 PM |
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