HomeGoods

xoxo dre

2023-12

I am so very disgusted in this location. I applied here over a month ago and I called numerous times and they never helped me out. How is your manager on vacation for 3 weeks. Like do you think I’m dumb stupid or slow. If you don’t want a 16yr old working there just say that. And stop sugarcoating everything like I’m an idiot. Do not apply here. You guys have been useless thanks

Don Rau

2024-03

Home of the world's longest register transactions. If you're next in line, expect to wait minimum 20 minutes.Poorly run location. Queues out the door and one cashier. Is there a manager working here?

Jorge Rodriguez

2024-03

Great prices, all products of a good quality and the service is superb . I will return very soon !!!

H Tracy

2024-01

I love HomeGoods. I'm always surprised by their selection of merchandise. Different stores vary in selection, but I always find something to buy.

Ohmtina Instagram

2024-03

Their inventory is great, one of my fave locations next to foid spots, Stop & Shop and a liquor store.

Denise Armstrong

2023-12

This location, is "High End", buyers beware! Nice selection, needs more cashiers, parking was ok

aung hla

2023-09

It is messy and not organized.

Ana Fer

2024-04

My favorite store, lots of selections and variety

T Cheeks

2019-05

Port WashingtonMy fav.however wouldn't give me a price adjustment for exact same items because the dates they came into store were different but the same exact times were on clearance

남뽕

2024-01

Workers who works there. If you don't want to work and make money. Please find something els.

Nima Feizi

2023-05

Today is September 3rd 2022. I was there with my mom and she was recording the merchandise to send the video to my sister and ask her what she needs.( my sister was not with us) one of the staff came to her and ask my mom why she is recording.I told her the reason and she was trying to be smart and told me that this is weird that my mom is recording.HomeGoods is a public place and recording is public is not illegal.The problem was not asking questions the problem was her approach and calling recording “weird”.I never had this experience in other HomeGoods location. She was rude and she was keep continuing conversation and call it weird and wasn’t even give up!I will send an email to headquarters customer service. She was not appropriate and she was just keep continuing and saying that we should not record in public.She just ruined our calm afternoon and my mom just came wanted to leave the store and we did.I will not coming back to this location, not because of question but because she called my mom recording weird and was not give up ok conversation.So pity. I wish she had better attitude and easy finish the conversation after I answer the question although I didn’t have to.

Nancy Brennan

2022-05

Today the store was jam packed with wonderful items, many of which looked like Pier 1 merchandise, and I used to love going in Pier 1 . The amazing thing is that mostly everything was kept in order...even towels and mats were folded nicely. However, the lamps could have been better organized and all in one place. There was an ample selection of dog items including toys, coats and beds . The checkout went quickly because it was surprisingly well staffed for a weekday.

Barbara Dee

2024-04

Nice selection of area rugs

Rachel Dilmanian

2024-04

Lovely. The only thing I hate is the smell.

Laurie Lenahan

2023-05

There is never a wrong time for Home Goods. This location has tons of Christmas decor and a really cute selection for chanukah. Loads of great smelling candles.

ELISA VALENTI

2023-05

A message regarding an awkward experience at your Port Washington location January 4th, 2023.My fiancé and I spent a lovely afternoon shopping in Port Washington and Manhasset. We came in for only a few small things and ended up with two cart full of items spending nearly $700. We had a lovely experience with the floor attendants who very nicely helped us look for a “relax” sign.I was purchasing items to decorate the waiting area of my pharmacy.We came to resister one where the cashier was friendly. We helped her check us out as we had large items like oversized faux plants and even extended the courtesy of scanning items for her so she wouldn’t have to come around from the register. There was an associate named Susan overlooking the entire transaction from beside the cash register with a sense of interrogation or fear that we were trying to shoplift items in our cart.She pointed out a set of 12.99 hangers from the bottom of the cart before the transaction had even been finished. The hangers were added to the order and we paid.Comments were made and we embarrassingly said, we were not trying to shoplift 13$ hangers in a $600+ order. The entire transaction was complete. The cashier was courteous.Susan then moved herself to an area in front of us near the exit and called out in front of everyone, “was the mirrored tray at the bottom of your cart paid for?”Again insinuating that we were trying to shoplift items from our purchase. The tray was one of the first items scanned in the transaction.The women who helped us find the relax sign seemed to come to the register hearing the commotion to console us as though this behavior from Susan toward customers was a common occurrence.Susan is rude and snarky and unfit for customer service. I have never experienced such an uncomfortable experience at a Home Goods. I have been on a first name basis with the Rockville Center manager for years and have since shopped at the Atlas Park location with delight for years since it opened.If Susan is so concerned about shrink then she should come around the counter and scan the items instead of having customers lifting heavy items out of carts at the convenience of cashiers.Our better sense should have told us to abandon the entire 3 figure purchase and go elsewhere. But we didn’t and left with grace.Susan is an embarrassment to your company and I hope other customers don’t have to endure the awkwardness that she put my fiancé and I under last night.Kindly,Dr. Elisa R Valenti

Stephen Vingiello (Relentless Realtor)

2024-02

Nice and fast. Well stocked

Megan

2022-05

I received a faulty product from HomeGoods (a full sheet set came with twin sheets) and the store refused to provide me with an exchange, despite their return policy which states exchanges are allowed past 30 days for store credit. Their rationale was that because they no longer sell the product, they can’t put it back on the shelf to resale. But I clearly explained to the staff that the product was faulty so the product should not be reshelved at all.

Maritza M

2022-05

Horrible Cashier. I had the misfortune of having Maya as my cashier on 01/02/22. What a lack of basic customer service skills. I hope this post gets her some much needed training since she is a new hire. The MOD had to be called that day and I hope she took this seriously and reviewed the cameras as I suggested.

D2d2d2 NoName

2023-05

Small store , a bit hard to navigate the LARGE carts. It’s very convenient for a quick grab. My happy place

Russell Ramey

2019-05

All kinds of low end and remaindered house stuff. Price are all over the place from good buys to ridiculous. There is the occasional good deal on something nice or interesting but most of the stuff is junk. Good for the occasional kitchen gadget or cheap vase or seasonal decorations. Don't go here expecting quality or anything that will last.

K J

2018-05

I love this home goods store. It is clean, it always have what i'm looking for and the staff are the friendliest. Another + their restrooms are immaculate and filled with a beautiful fragrance, I thought I was in a 5 star hotel lol. This is a great place to do your home essentials shopping.

AviH

2021-05

One cashier was on. Really? Long line inept staff or the manager. Only after a customer voiced their unhappiness- 2 more cashiers added. Don’t they see the line themselves? Last week i just abandoned my cart and left.

Javier Martinez

2019-05

This store has just about everything one needs to decorate your home. From rugs, mirrors, throw pillows, paintings, to chairs, & even pet products, etc. All under one roof. The staff is friendly & helpful. .... JM.

Melissa Cohen

2020-05

This used to be great store, until Kelly, the most condescending, incompetent excuse for a manager arrived. Tried to return an item I purchased a week before, acknowledging I removed the tags. Kelly insisted I was lying about using it in the most outrageous self important tone, involving 3 other employees to validate her opinion for no apparent reason If you’d like to visit a store whose manager delusionally believes she is the president of the United States, shop here. Otherwise take your business somewhere else.

Aviel Mosh

2019-05

Jennifer the manager is the absolute nicest woman on the planet. She treated us so kindly and we left the storefront with only smiles. Thank you Jennifer!

bobby layton

2023-10

Has all kind of things reasonable prices

Lwb Lwb

2018-05

They are gearing up 4 the holidays.Tons of merchandise stacked up on dollies and carts just waiting to be unboxed and put out on display. I asked a floor sales person to help me find the price on a beautiful grey breaking. Sadly, when he looked in all the places he saw me look in he shrugged his shoulders said "sorry"and walked off never offering to get other assistance or make any suggestion for how I could retrieve the price. Not good service at all especially contrasted to Michael's Craft store where every single sales person knows exactly where everything is and what it costs

Terri Lerner-Frey

2020-05

Always loved this store but since the previous manager retired, it’s gone downhill. Ridiculous long wait with 1 rude cashier. Very long line & when I asked her to call another cashier she rudely responded no!

Robert Preski

2021-05

Actually, my experience was pretty useful. Got some carpeting and a swiveling chair to match. Folks on shift were very helpful. Nice selection as well.