Cricket Wireless Authorized Retailer

NyotengHOE

2024-04

Horrible. I called to ask a simple question about my phone and NOBODY there spoke English. I got told to call back tomorrow because then they'll have somebody there that speaks English. What type of B.S is that? So an English-speaking company founded in America is telling their customers, "Sorry, you English speakers will have to wait for your day to get customer service". Ah, but let it be the other way around and you know what "they" will call it, smh. This is exactly why I'm moving to Verizon.

Ruth Ayora

2024-05

Christophe is a nice guy excellent service he explained to me the plans crickets have very helpful

DIEGO ARMANDO AJIACO BARRAGAN

2023-11

Went to fix something with my phone and Alex the guy at the customer service was very unpleasant and unprofessional (on his phone while talking to me and stopped me while I was talking), very rude attitude.

Lenin Marmol

2022-05

I purchased a iPhone SE from this location the lady that assisted my Anabelle was very knowledgeable and through in her sale. I never felt rushed, she took her time and never pressured me at any point in the sale. She went the extra mile and made sure to have my new phone working properly and installed my new protection screen and new case. Being a handicapped person I can appreciate all the assistance she provided for me and most of all her professionalism she followed all covid protocols as well which made me very completely comfortable the whole time I was inside. Thank you for everything, I will continue to do business at this location because of her.

Umar Ismail

2024-02

Karo is the best , come to cricket. Excellent service!!

Pedro Lopez

2023-08

Went to fix an issue with my phone. The guy at the customer service was very unpleasant and unprofessional (on his phone while talking to me), very rude attitude and when I left scream at me "Your welcome"! Not sure if working with people is his calling. By the way, didn't resolve my issue.

Chester Chanin

2023-05

Alex at the Portchester store gave me extraordinary service when my phone wouldn't accept the charging wire that I was using. After going to an electronics repair shop that was going to charge a fortune AND long delay for parts, Alex simply sold me a replacement wire (worked perfectly!) for less than cost and saved me the expense & inconvenience of repair or a new phone, etc.

Ronald Marmol

2022-05

I needed a new phone. Annabelle was very helpful in getting my new iPhone set up. Excellent customer service.

Santos Zacarias

2021-05

came in to switch over from boost Alex took care of me quickly currently loving the service !! way better than boost

Andrew Manousos

2022-05

My father in law went there today 11/18 and waited outside for 30 mins for the store to open up because the employee was sleeping or just had the store locked, they finally got inside and my father in law was explaining he wanted to pay and some issues he had and the employee was very very rude and unprofessional and unhelpful, I would like for a owner to contact us

Jose Luis Cortez

2021-05

Alex used to take care of me when I was with my old carrier so happy he is apart of cricket now!

herman martinez

2021-05

great customer service the manager Alex helped me out alot and made switching companies very easy for me definitely recommend cricket

Luis Mijangos

2022-05

phone service is great and cheap Alex did a great job making the transition fast and easy

Joel Choc

2021-05

had phone issues Alex helped me upgrade it was really quick and a smooth transaction

Lesly Mijangos

2021-05

great service for a cheap price alex which is the manager did a great job highly recommend it

Guillermo Velasquez

2021-05

shout out to alex for the great service ! cheap and reliable service way better than boost mobile

Astrid mijangos

2021-05

came in with my wife and they were good too us appreciate the customer service

Carlos Aguilera

2022-05

Alex was very helpful with me switching over from another company

Jorge Mazariegos

2021-05

came in for a upgrade and alex assisted me it was a great experience overall

Enrique damian Romero gaytan

2021-05

Great customer service Alex !

Will Poole

2019-05

Bad customer service. They scam you

Jose antonio Nieves pimentel

2021-05

Glad this store is under new management

Jimmy Berrezueta

2022-05

Great customer service !!

Tauro Verdadero

2022-05

Great Service

Michael Rinello

2021-05

Good support

Eugenia González

2023-05

Exactamente lo que estábamos buscando, Staicy es una excelente asesora, con mucho conocimiento y te ofrece lo que verdad estás buscando. Rápida y diligente y siempre con una sonrisa. La mejor. Ha y comprobé la red de telefonía en las montañas donde vivo y les cuento que mejor que la de Verizon. Mis jefes siempre se quedan sin línea y yo hable en el carro hasta que llegue a casa. Fantástico.

Romulo Medeiros

2023-05

I recommend a friend to the cricket service and go when it's LA Chicago Stacy and indeed may be nice

Artemio Moran

2021-05

Came to the store to change boost and the staff was very helpful.great service

Jose Guaman

2022-05

Alex is the best, he helped me with some problems

Bruno Oliveira

2023-05

Very good