Dollar General

Stenaphie

2019-05

Very disappointed with aesthetics, stock carts literally blocking main asiles, even though store is only a year old. What a difference a year makes. It looks like a slum store. However, prices always good

Mark Schneider

2023-09

good prices. My car needed a jump start and the manager in Plattsburgh would not let me use a phone to call for help. And, he wouldn't help me jump start my car. I won't be going back, I'd rather pay a little more and go someplace friendly and helpful. And, they treat their employees very shabbily. It is a very bad company.

Shane Ray

2023-05

It is 01/25/23 at 2:15pm and whatever lady is working the register is absolutely wonderful with speaking to every customer for a quick happy interaction with a smile. Had to review it I love workers like this great energy!

Steve Peryer

2022-05

I have been disappointed many times with shelves empty, and product on carts in the isles, and not enough staff to empty the bins, never mind even ring upCustomers! Very hit or mis with certain items! I like the cereal isle, with good buys! The soda and water isles are often empty or out of stock! I buy most of my water there, but I prefer to buy in either 6 or 12 packs as I am disabled and unable toLoad the bigger sizes!

Donna Mitchell

2022-05

Friendly staff. Lots of selection. Wonderful selection of party decorations for all occasions . Good location just off highway. One issue I was not advised I would be charged 2$ per balloon when I asked. If they were able to inflate balloons I was buying.. I was only told as we were loading them in car. To notice on my receipt. And I was not asked when I wanted them for before inflating them either. I continued my shopping and was surprised . They did it right then and party was days away. But I know helium last so I was thankful for their efforts. But within 24; hours the 8 balloons completely deflated. After paying for the package of balloons and $2 each to fill them. Sooo I am trying to reach a manager and will hope. To get some. Replacement and will update you the results. . I can only guess the helium us stale? Or not filed enough ? So disappointed 🤣well. The manager was helpful. Gave replacement. Balloons. But out if helium. Wrote on receipt " needs fill". And sending me to another location for the helium at no additional charge . At time of party.

Christine Herbert

2019-05

So many products, especially name brands! Although, with some food items I do choose Clover Valley over a name. Quality is stellar and the taste is scrumptious. The clerks are highly knowledgeable in both product location, more than efficient skills in operating procedure and in mannerly customer service. Love this site and highly recommend.

Bob Kidwell

2020-05

Woman at register on Friday, August 23rd at approx 12:00 noon was very rude. My girlfriend wanted ask her a question on where something was and she snapped that she was not going to answer her until she was done with the customer at the register. It was a simple question but she could not be bothered. Woman needs to learn to multitask. Lost her business and mine. Not going to give money to a company that has staff with that attitude

SHY shy

2020-05

Do yourself a favor and go to Dollar Tree or any other Dollar type store but steer clear of this place.I had my son go in to purchase a simple tube of crazy glue and the cheapest was over $3.00. I told him to forget it and was waiting for my wife to get back to me to see if she wanted anything else. I was also making several other phone calls to people regarding the birth of my grandson.Even though I am handicapped and have a parking permit I didn't want to take up the space so I parked in the furthest spot facing Stewarts so as to be out of the way. After about 25 minutes and the lot only having 4 cars in it a woman came over and started yelling at me saying that I had to leave the lot because a person had complained that I was there for an hour and taking up a spot. Meanwhile there were only 4 cars there. She then stated I had to leave or she was calling the cops .I asked if I had done anything wrong which she responded No but you still have to leave. At no time did she tell me who she was and had no type of I.D. or any type of markings showing her to be an employee of the store.At that point I just assumed that by her disheveled appearance and irrational behavior she must have been some local vagrant just out to break chops especially being the lot was empty and the fact that she stated a customer saw me for over an hour and complained which would have meant they were there for over an hour to and she wasn't complaining about them. After a few minutes I asked my son to go into the store to make sure this individual wasn't a worker. To my surprise not only was she a worker but she was the store manager named Dawn and she stated she already had the Police on the way. At that point being a retired Police officer myself I knew not to leave so as not to look guilty of any crime as she never identified herself and there are no signs regarding loitering. When the officer arrived I explained to him what had happened and that I thought the woman was a vagrant because I never imagined a worker never mind a manager representing a big chain like Dollar General would act in such a unprofessional manner.I told him if she would have identified herself in the first place instead of acting like an out of control E.D.P. I would have left the empty parking lot immediately. The officer jokingly said I should go next door to Stewarts because they were a lot nicer there.He also noted that i was parked out of the way in the corner and that other then his car and mine there was only one other car and I was correct in noting that there were no signs stating customer parking only ,loitering or time limit restrictions regarding parking He then thanked me for being so understanding and I left to go to Dollar Tree to get my tube of $1.00 glue. I plan to contact Dollar General Corporate Office and file a formal complaint with them regarding Dawns irrational behavior. Follow Up: I recv'd a phone call the next day from the Director of Store Operations for N.Y. Mr. Abernathy who assured me that the Managers actions did not reflect Dollar General's high Corporate standards that they set for their employees and that the Manager in question had already been spoken to and that the matter was going to be scrutinised so as to assure it didn't happen again. He further assured me that at no time did I break any laws pertaining to parking in their lot. After seeing how this was handled and that people like Mr. Abernathy are at the helm i am very glad to see Dollar General expanding into our neighborhoods. I would also add that after the quick response to my initial problem i would like to change my initial 1 star rating to a 5 star for the excellent customer service i was given. I only wish more companies could model their customer service policies after Dollar General

Rose Galvezo

2018-05

I have been les then a handful of time to a Dollar General... not impressed! You can only get the coupon prices by giving all your information, so you do and then they keep asking for it. I went to today and the woman behind the counter was rude and impatient. There was no one else around, I could not figure out how to get the coupon for 2$ off and she was no help at all... pretty sad that this big chain with bad service is going to put our local great shops out of business. Buy local at least at the market they know us and are willing to help with anything. This dollar general has no idea what community is, it’s a sad time for our neighborhood.

Elizabeth Powers

2020-05

Even though I live in the area this is not the Dollar General I will shop in. Too bad as We looked forward to this store coming. The storm was a complete mess. There were things all over the floor, shelves were dusty and it was just terrible. These stores could use more employees. Preferably someone who cares about how the store looks and runs

Nick Miller

2019-05

Disgusting store. Empty shelves. Foul smell throughout store, like black mold. The man running the register looked higher than a kite and smell horrific. Id use his name but he wasn't wearing a name tag. He was a red winter hat pulled down over his eyes. Will never go back.

Mike S

2020-05

My wife had her wallet stolen from a cashier here. Her name was Courtney Thomas. This same cashier also tried to steal a friends cellphone that got left in the store. Cashier stated she didnt see it but when our friend tracked it and set off the alarm on it she had it on her person. The cashier has been fired and a police report made but this Dollar General has not offered to compensate us in the least for the money that was stolen from us. Maybe they should do better background checks and drug screening because this girl is a known drug addict in our area.

anna morin

2020-05

I want to give 0 stars but can't. I went here to buy Polident denture adhesive which I purchase often for my household. They had the gold and white package which I normally purchase in a two box package for around $9.00 at Walmart. What these thieves had done was separate the packages and were trying to sell each box for $9.00. When I expressed my displeasure the manager was very abusive and told me to leave the store. When I told her how I felt about that she threatened to call the cops. Will be submitting a formal complaint to DG corporate and also to the state for pricing fraud.

Jeff Norton

2020-05

This Dollar General is like most Dollar General's around the country. If you are in the area and need that last minute item that you forgot at the big supermarket then this is your store. There is a pretty good chance that they have it here.

Tian Carling

2019-05

Really nice cashier and great prices. Too bad some of their Easter candy was sold out. I was craving Cadbury mini coated shell eggs

tabitha zaffuto

2019-05

Always a pleasure to shop here. Employees are very nice and helpful. They have a lot to choose from. So glad they opened close to home.

Cynthia Santiago

2020-05

This is the first time I have been in this particular Dollar general and it is twice as big as the one by my house, which was nice. I like going here because it's quick, most of the time, and cheap.

Ryan Conard

2018-05

Not a bad store. It's in a decent area and is brand new. The staff seem slightly under-trained, but they'll hopefully get better.

Tina Stefaniak

2019-05

It's nice to have stores a round for low income people the prices are fear and they have all most every thing that Wal-Mart has but at Dollar General u will all ways go home with more then you would at Wal-Mart

Andy LaPier

2019-05

Love it love the smell of the place nice and clean. Cheap. Friendly people. Helpful love their customers. Excellent service. Only place I go. A+

Jeremy Shirley

2020-05

New management has turned this location around. It is cleaner and well organized with helpful staff. A kid named jordan was particularly helpful.

Stacey Cox

2020-05

This store was not as organized as the store I usually purchase at but still had all I needed the staff was friendly. This is a great store for quick in and out experience

Elaine RabideauVelie

2020-05

It's certainly cost efficient for families and I applaud that. Yet, it seems there is always multiple messes within the aisles throughout the entire store

Dylan Barber

2019-05

Went here to get a few more Halloween nick nacks. Things were fairly messy. This section was pretty unorganized and stuff was thrown around.

Susan Heath

2019-05

I feel that the products in the stores did not make it on the assembly line because many times the items I get break right away or the cleaning fluids sprayers break

Jason Babbie

2021-05

Check out could go faster if had two registers open during a line of four or more. All else is good

Katie pelletier

2019-05

Always a disaster. Can not find anything and super unprofessional. Very kind employees just short staffed and loud.

Nicole Lucia

2021-05

The Dollar general on south catherine at is horrible...You can never get through the aisles...there is constantly merchandise on big steel cart things all over the place and the store manager is always yelling and threatening the people that work there..there was even a conversation of her and another female associate having relations in the office

N C (Nick)

2019-05

Decent store with great prices. Never seem to keep enough milk in stock though. Would go back again.

Michelle Moore

2020-05

Great new store! Lots of stuff there that is so much cheaper than the other chain stores😁