4.3 (195)
91 Main St, Otego, NY 13825
(607) 988-3228
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Chickerell
2019-05
Always loved this store. They have an awesome produce section that you wouldn't expect for a dollar General. Great grocery section as well, and a crazy amount of pet supplies. The staff is always friendly, and usually several registers open at any given time. 5 stars for sure.
Heather B. Denture DiVa
2022-05
Managers should be able to order not corporate because they get too much what they have and nev and get what they need. Customer service is great for some of the workers. But some have head phones on even while ringing customers out and that's so rude and disrespectful and no manors. Allen is the best over there.
Janesblonde007
2019-05
It's a good store they get in products that other stores don't carry and they're pretty good products.However they run out of items frequently and don't get them replenished 4 weeks on end if at all!Word of advice as with any store make sure the item Rings up the same price that's on the Shelf often incorrect. Otherwise one of the neatest dollar stores I've been to! 😳
Elizabeth Mackey
2023-05
Great store! Great manager! Always find something I can use.
Emmon Johnson
2021-05
The store and manager is not friendly to the disabled. Any sort of feedback to Tony the manager falls on deaf ears, and it's to the point where he is now actively working against it. When I enter the store, it feels like it's now purposefully done with blocking isles and violating ADA standards. Last week, Tony effectively communicated to me that he had to intention of trying to improve the accessibility of the store.This evening me and my mom stopped by quickly to pickup a couple of items. Upon going to the check out, some customers walked in without masks. Now I try not to assume, maybe they forgot their masks or forgot to put them on. But as practice, I also will mention it to the staff (manager) of the store. Previous times I've been at the store, there has always been a vendor stocking the shelves with no masks, so I make this a practice.We cashed out, I mentioned it to the cashier because I didn't see the manager, made a quick exit and as I was unlocking my car, Tony the manger came out, so I thought, 'hey he is the manager, let him know about the guys without masks'. And his response was childish, extremely unprofessional, and threatening. He asked if I was the 'contact police', but it gets worse. I said 'Excuse me, your the manager' and his response was 'that's right' and my mom mentioned that it was against the NYS policy for people to not wear masks in the store he turns to my mom and says 'Why don't you go and tell them' he then lowers his mask and sneers at her. Excuse me, your going to expect my 75 year old mother to go and do that. And on top of that, your going to lower your mask and sneer. Now we were over 6 feet away but still. It's getting to the point with him that he wants conflict in that store and has no intent in providing a friendly store for disabled customers.
Jennifer Newell
2017-05
This is my all time favorite Dollar General store. Staff is friendly and polite. Management is amazing and super helpful. Store is clean and organized. Can always find what you are looking for at a reasonable price.
Giovonna C.
2018-05
The Dollar General used to carry good brands like Sara Lee cakes, now they carry Little Debbie cheap cakes which are disgusting. The stores are not as clean as they used to be. It's fine when you're in a pinch and you have no choice other than that I would go somewhere else.
Kathy Ambrose
2018-05
To me Otego Dollar general is the cleanest one around I don't know why I've been to a few around and would never go back. But that store is always clean. Please keep it up Otego it's nice to come into a clean store.
Stasswa
2023-05
Whenever I head to my grandparents, we stop here it's a good store, never had any problems there.
Brian J. Hodge
2020-05
Much better (more open) floor plan than most other Dollar Generals in the area.Always the best deals around on snacks, staples, and sundries.
Patricia McNamara
2020-05
I love DG in general...this store was pretty much like the rest I go to but it was in a cute little town in upstate NY and the employees were super sweet!
Jennifer Schaub
2018-05
Friendly staff, very convenient having this store in our little town. No long wait in lines and staff are always ready to help you if needed.
Ruth Lowell
2019-05
I live in Walton and the Walton Store was out of the product that I wanted so I called near by stores to see if they had it before driving out there. The Sidney store NEVER answered their phone after calling several times and letting it ring and ring at least 15 times! The Otego Store answered on the second ring! They had 4 of the item and will be going out there to buy all 4! Now that's customer service!
Nicole brown
2020-05
Store is always a mess need to walk around all the stuff they have in the aisles. To under staffed always have to wait in line especially between 5&6 pm
Anna Lipari
2019-05
Nice store. Has a lot of stuff- usually what you're looking for. Clean and the folks are friendly and helpful.
Jillian Crouse
2020-05
Love the people that work there. The manager is awesome, and will have you leaving the store while laughing.
A Resident
2021-05
It's a dollar store that's been around for a while now, a variety of items that you'd usually have to make a trip to walmart in binghamton or oneonta.
Jacqueline Place
2021-05
It's a nice little store to browse, grab a snack, and some drinks. I can't complain.
Kellie Sanderson (Bella)
2020-05
Dollar general is a great place to shop, but they need more of a variety of clothing and shoes
Kathy Gray
2021-05
They have a good selection and great prices friendly staff
Dan Crouse
2020-05
Nice store, generally not a fan of chains, but there was next to nothing available before this
Rik Winters
2021-05
Friendly and helpful staff - quick to let me separate orders, very patient!
Teresa Olmstead
2018-05
Great store for a small town. Easy to get necessities quickly
Jennifer Waldron
2020-05
Good place for quick buys be sure to use there app for instore coupons
MoDonasChridhe
2020-05
Fast and friendly service! A little messy but clean then again it's a clearance weekend!
Julie Maranto
2020-05
Clean and better organized to find things quick, than most Dollar General stores.
Jemmy Delva
2017-05
Only option in Otego! Thankful they are here. Good prices nice selection, thoughtful staff.
matthew
2019-05
The new location is awesome, like walmart!!! Easy to get to and cheaper then some
sherri winkler
2021-05
They are close to home. Love their $5 of on Saturdays. Nice pricing
Victoria Soules
2021-05
Clean very nice place lots of items great workers
Monday | 8 AM-9 PM |
---|---|
Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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