Animal Junction Veterinary

4.8 (89)

5380 Lincoln Rd, Ontario, NY 14519
(315) 524-7133
thrivepetcare.com

Claimed
Veterinarian
Animal hospital
Veterinary pharmacy

Accessibility

  • Wheelchair accessible entrance

Reviews

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Eryn Eren

2024-03

I never did a review but I visited 3 years ago and was so greatful for their quick help to my lil girls problem, they were also reasonable for an emergency I appreciate the team so much! Reese's is still doing great!

Susan Woods

2023-10

I first went here for an emergency for my brother's dog. It was many years ago, but I called, and they got us right in. When I obtained my cat that I have now, I called them and explained that I would love to have them take care of her. They got me in, took perfect care of my kitten, and now they actually help more than I ever expected. They are absolutely awesome. I love all of the personal, kind, warm attention that they give to her during what she is going through. Absolutely awesome, awesome, awesome. Thank you for being there and taking care of her for me. You guys are great, and she can't wait to see you again. I'm just kidding, 😉but she is grateful after the fact also.

Jane Roberts

2023-09

We always have the best care from Animal Junction. Not only do they take great care of our pets, they touch base with us to make sure we’re good with everything. I can’t say enough good things about the whole team at Animal Junction. Thank you for always taking care of us! ❤️

Elaine Brown Rondeau

2023-12

Easy to get an appointment, easy check in, good care by vet tech and vet, easy check out. I don’t trust my vet care to just anyone. We really like them here.

Amy Marie Suss

2023-05

We have had nothing bit positive experiences here over the last 13 years! The staff is so kind, helpful, and knowledgeable. Our pups love going because they know they are going to be given a ton of love, attention, and snuggles.

Coty P

2022-05

Our first visit with Animal Junction was an urgent visit for our older dog’s eye. The staff were very accommodating, and Dr. Carroll explained everything thoroughly. We’ve continued to go back with our adult dog and new puppy. The office staff and Dr. Carroll have been nothing but amazing throughout his visits including a broken toe, intestinal parasite infection, and most recently his neuter. We highly recommend this clinic 🙂

Kevin Skardinski

2023-07

Always nice! The veterinarian gets back to you right away with test results and shows genuine care for her patients.

Deborah Johnston

2022-05

Murphy went in for some teeth extractions and a cleaning. The care and attention he recieved was outstanding! After 20 years of going to a vet clinic closer to us we had finally had it. So we increased our drive time to come to this great location, to a great new Vet. Dr. Carol. Thank you to all the great staff too.

barb goshorn

2022-05

I’ve been going to Dr Waldron for 30 plus years and I can’t say enough wonderful things about her and the staff. I’d like to respond to a comment I read about Karen, Dr Waldron’s receptionist for many many years. I’ve ALWAYS found her to be incredibly helpful and accommodating. I can’t imagine bringing my fur babies any place other then Animal Junction.

Michael Rubright

2021-05

We had taken previous pets to Animal Junction and just took our new puppy there. The vets know their stuff and Dr. Waldron explains things in a way we can understand. Karen in the office is helpful and friendly, as are the techs. All the way around a great place to take your pets.

Kellee Doucette

2019-05

Everyone at this office is friendly and caring, and they remember you and your pets by name. When I had to put my dog to sleep last year, Dr. Waldron was amazing. She personally helped carry my dog out to my car and gave me a hug before leaving. Such personal caring service!

Jennifer Parker

2021-05

Animal Junction is the best! I met the staff when i had to put my dog down, the kindness they showed to me and Abby was comforting. We now bring our new fur baby and everyone is kind and always informative. They always answer my questions and take the time to be sure we are happy.

Cristine Natkin

2018-05

We have been with Animal Junction for over 6 years now. We were sad to see Dr. Osbourne leave, but Dr. Waldron is excellent as well. Love all the techs & Karen & Debbie. I always feel like I can call with any situation and be helped. You guys are awesome!

Scott Semans

2022-05

5 stars are not enough. Dr. Waldron has so much compassion when caring for my pet family that I wouldn't consider another vet. Through all the joys and times of sadness she not only cares for your pet but cares about you as well. Thank you for all you do.

Deb Masucci

2019-05

We have been going to Dr. Waldron for over 20 years and would never go anywhere else. She has been caring for all of our dogs with such love and compassion as if they were her own. She wears her heart on her sleeve. We have lost 4 of them over the years and she has been right there crying with us. I also have to mention Karen at the reception desk who has been at my side through some very difficult times and Gwen, the vet tech for being so kind and gentle.Deb M.

Rick Houston

2024-02

Caring staff and very good with my sometimes difficult cat 😺

Bill Arcuri

2016-05

Dr Waldron and Dr Osbourne have been wonderful to me and my pets. About eight years ago, I'd grown tired of the large outfit that runs most of the Monroe County animal hospitals (pricey and not terribly personal), and was investigating alternatives. A friend recommended Dr Waldron's practice, and I'm so grateful. She and Dr Osbourne are extremely personable and caring, and the prices are reasonable relative to what I'd seen previously. When Dr Waldron provided aftercare for one of my dog's injury/surgery, she was generous with her time/billing, being entitled to much more than she billed me. Dr Osbourne was so very compassionate when helping me navigate end-of-life care for one of my dogs. The practice is clean, bright, and cheerful. The staff is friendly and welcoming, and I never seem to wait terribly long to be seen. Even though I now live over a half hour from their practice, I continue to take my pets there. They're that good.

morgan anderson

2018-05

We have been clients of Animal Junction for 10+ years and were always happy with their care up until Dr. Osborne left the practice. While the other vets may be amazing at what they do, if you can't get past the administrative staff, it doesn't really matter. While my family was on vacation our dog had a stroke. Our pet sitter (and I) tried calling Animal Junction repeatedly but kept getting a busy signal because they only have one line. Our pet sitter loaded Shiloh (our dog) into the car and began driving while continuing to call the office. She finally got through to KAREN and who basically put up a road block. It was close to closing time and even though it was an emergency and she would arrive BEFORE close, Karen told her "Don't even bring her here". Yes....it was an emergency...our dog was suffering and because Karen wanted to get the staff out of the office on time, she told our sitter to not even bring her there. Unfortunately this was not our first bad experience with Karen. If you called the office and needed anything outside the realm of scheduling an appointment, you were greeted with attitude. Need a refill of your dog's heart worm, tick meds? Snark. Need a copy of your dog's rabies certificate? Laughter and sarcasm. We always tolerated her because we loved Dr. Osborne. In a profession that requires compassion and a basic level of people skills, I am shocked that Karen still has a job. "But everyone loves Karen. She has been with us for 16 years." Yea, well I think she has become a little too comfortable and it is time to revaluate Karen's level of interaction with the general public. Oh and our dog Shiloh? The one that Karen & our sitter fought about? She died. Not only did she die, but she suffered the ride to the Animal Hospital only to be humanely euthanized by a complete stranger in an unfamiliar place.

Gwen Gonzalez

2019-05

If you are looking for a Veterinary Clinic that cares about you and your pet this is the place to come. The vets are friendly and knowledgeable. The vet techs are very experienced and the receptionists are very helpful. The hospital is clean, and they obviously take pride that the hospital is clean, and doesnt smell. The prices are very reasonable, and they work within your budget. Definitely recommend this hospital.

Heather Ott

2015-05

Animal Junction is the best place to take your pets. I have been taking my pets to Dr. Waldron for over ten years. Even though I moved to the west side of Rochester, I still continue to use Animal Junction as my animals veterinarians. Prices are reasonable and the doctors really care about your pets and will do anything to ensure your pets get the best care possible.

Jw

2017-05

We can't say enough about the hospitality at AJVC. We weren't even clients of Dr Waldron when I called and spoke to Karen. I explained to her that our 14yro German Shepard was not doing well and I would be flying in from the other side of the country. Karen was awesome, she found a space and got us in.After arriving we were welcomed with open arms by Karen, Suzanne and The Great Dr Waldron.We were given the bad news and a recommendation. Putting him down was painful. However All three was were right with us, comforting my wife and I. AJVC is totally a remarkable place with excellent staff.

Christopher Jocolano

2018-05

Brought my new puppy a pug/shihtzu mix to this vet and was pleasantly surprised to find Dr. Hawkins from Penfield Vet here. Shes one of the best Veterinarian's I've ever used for the numerous pet dogs I've had the past 20 years.

David Rasmussen

2022-05

Took my dog in on an emergency basis and was wonderful to her and me. Have switched to them as regular vet. Pricong very fair , office personnel great and a general great vibe for me snd my dog..

Hope Emery

2018-05

Dr Waldron and her team are great! Its apparent she really cares for the animals and she knows her stuff. I am amazed at her recall capabilities for conditions and medications.

R Dippel

2023-05

They always take such amazing care of our pets here. Caring and compassionate.

Mark Chandler

2022-05

Wonderful vets. The vet techs are very knowledgeable and caring. went in for my dogs nail trim because it is cheaper than petsmart.

Renee Van Doren

2020-05

UNNECESSARY & expensive procedures are pushed on customers - with detrimental consequences... Advised to have cat under anesthegia for "severe" tooth issues - Our receipt said "mild tooth plaque" owing $650+.Days after this procedure our pet still could not balance herself . Went to two other specialists to identify that the vet had the cat's mouth open too long causing brain damage. Our kitty also lost her hearing due to this vets' neglect - another side affect of the brain issues. UNNECESSARY procedures are pushed on customers - with detrimental consequences.

Ben Marou

2023-05

Excellent care and caring staff that will treat you and your animal companion like family.

John Anthony Rudgick

2012-05

Best vet we have ever used. The staff is polite, courteous, and smart! Dr. Osbourne is fantastic!

Linda Hoyt

2022-05

I love the special care my fur babies receive at Animal Junction. The staff is wonderful.

Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-5 PM
Friday 8 AM-12 PM
Saturday 8 AM-12 PM
Sunday Closed

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