Walgreens

Anne DeSimone

2023-09

This Walgreens fills prescriptions so fast! They are very knowledgeable and patient. I appreciate the refill reminders and ability to sign up for automatic refills. I highly recommend this location. Super convenient if you live in town. The drive-thru is opened 7 days a week. I go here frequently and always have a good experience.

Taylor Lopez

2024-03

This is the 3rd time in less than a month that I have had issues with this pharmacy. I will be switching immediately. During the weekend I realized I was out of my medication, (weird this had never happened because they always auto-fill). I call, they tell me that I picked it up on a certain date, I tear my house apart, thinking I'm going crazy. I ask my husband thinking maybe he picked it up or something, NOPE. I call back explain to them that there is NO WAY or maybe I possibly threw it away and will need to pay out of pocket. My husband goes to pick it up, gives a card...they say "no it was our mistake...you don't have to pay." Okay, one win for the day. Fast forward to today, I have gotten a phone call from the pharmacy for the last 2 days saying I have a script ready, there's only one that I could possibly have and/or pick up that is available. I get there after waiting in the drive through for 7 mins, they come to the window say "yep, there's one ready for you." I wait another 10 minutes then I see all of the techs running around like crazy. Another 10 minutes, they return and say "I'm sorry there was an issue, we're going to fill it now. It will be a few minutes." They bring it to me, pay, drive away...get home and realize it wasn't the medication that I was there to pick up. It was a med that has been filled last week that had zero re-fills because it was a one time script. I go back and go in this time, explain what medication I was waiting for. Tech says "oh yeah I see it here. Okay we'll get this ready." While I sit and wait for it to fill, I overhear atleast 3 people in the drive through with similar issues. Then another comes to the window saying they had a script sent from a certain place, they say "yeah, we don't have it...for some reason we haven't been getting script through their system for awhile." My suggestion, DO NOT EVER go to this pharmacy! The tech, however, was very apologetic but the other staff including the pharmacist just doesn't give a single care!

Thomas Parsons

2024-01

I had pneumonia one time and they had me wait 2 days to fill the meds I needed. They were ready by the 3rd day. I’m sure you have to call for them so they know to prepare it. They aren’t bad if you have a few days to get your prescriptions. They are possibly understaffed and too many college kids get their mind meds sent here. But I still go here because it’s either here or drive to Sidney

Linda Thomas

2023-11

What a horrible experience! The pharmacy had my husbands prescription several days in advance of when we needed it yet I had to go to the drive through where they left us waiting for 15 min. A row of traffic behind us was waiting too. I was told 45 min more to wait. I went home and returned 2.5 hours later. I pull up to the drive through and I'm told that the pharmacist has to check it. There is a line of traffic behind me and no one returns to the drive through for14 minutes. My husband was supposed to take this medication hours before. So he tries to call the pharmacy while we are waiting at the drive through window. No one comes back and my husband is put on hold. We decide to go in and see what is wrong and why they are so incompetent and slow.I'm furious at this point, after a loud conversation the store manager goes back to the pharmacy and pulls the prescription out of the bin! So, I guess it was ready.We will mo longer be using Walgreens in Oneonta. All of my husband's and my prescriptions will be going to Walmart where they have enough competent staff to be trusted with our prescription healthcare.This Walgreens has gone steadily down hill. This is NOT the first time we have had a problem with the service there, but it will be the last. And, I will encourage everyone that I know to refrain from doing business there.

Martha Strignano

2024-03

The pharmacy is so dam lame my husband called to make sure his prescription was ready they said yes. Then you get there and have to wait for an hour for them to fill it. That is ridiculous and the over all staff isn’t any better. We are going to be going to a different pharmacy.

Jason Krone

2024-04

It is a very busy pharmacy, and the pharmacist was extremely helpful in getting my much-needed insulin.

Judy Moore

2023-11

We came in late for flu shots and the pharmacist, Mr. Sherwood actually stayed past his closing time to fit me in even when the insurance delayed his work. Thank you very much!

Tanya Lynn Harkness-Huggins

2023-10

Pharmacy closed for 4 DAYS. Prior to a holiday too. How many people suffered and went without needed medication because this business can not keep staff. Maybe that should tell the management something. New staff everytime you go there. And today OVER an hour to fill amoxicillin, not controlled, COMMON antibiotic and has taken before. So I guess ill people can just hang out and wait for needed medicine.

Tattyana Perkins

2024-02

Pharmacy is always delayed, passport pictures rarely meet requirements

Melody Catan

2015-05

The people serving from the floor to the pharmacy were first rate in attending to our needs and in offering helpful advice. The store itself is laid out attractively and it carries a surfeit of useful items in an amazing variety. All in all, I would classify the store and the help as first rate. We will continue our use of Walgreens in every place we move to especially for the continuity in dealing with our prescriptions.I do not understand the previous ratings. I found no evidence of that kind of conduct by the people who served us. Perhaps the raters had a bad day but Walgreens did not have one while my wife and I were in attendance.

Rick

2019-05

**Edit of previous review** My problem with them not filling 90 day prescriptions was my insurance and not them. Great service, generally no lines unless you go during peak hours. Very friendly associates. I highly recommend this Walgreens!

Sara K. Tucker

2015-05

The products and store layout are what you would expect of any Walgreens, which is great. However, the customer service at this store is atrocious. Every time I have gone here, the cashiers have been not only unfriendly, but actually rude. My friend always has problems with the pharmacy as well. I would much rather go to Rite Aid across the street or (dare I say it) Walmart.

Tanya Miller

2017-05

I am a huge fan of Walgreens! I live almost an hour away, but love getting all my prescriptions filled in Oneonta Walgreens. The pharmacist Scott is simply amazing, very kind and helpful. He is the reason I continued to use Walgreens after my first time there.<3 Keep up the great work Walgreens!!

Himi Beierlein

2020-05

My son has used walgreens pharmacy in the last 3 years while up at school...THANK YOU! Everytime he's been sick you are quick to fill his prescription so he can hurry home to rest and recover. Never a long wait time. You guys understand! We truly appreciate it!!!

JustOne SerbianGirl

2020-05

A great store. It's always clean and well stocked. Manager is great and cashiers are very friendly. I'm shopping every week at this store and i never had any bad experience in fact I always felt welcome and that is why I will always stay a regular customer.

Madeline Walker

2019-05

Worst pharmacy experience I have ever had, and it’s a perpetual problem. They either claim they have not received the order from the doctor, don’t have it ready when they say they will, or give you the wrong quantities. I am genuinely surprised when things work out. It’s truly unlike anything I’ve ever experienced.

Brittany Doroski

2019-05

When I called to check up on my order the lady said that they were out of ink and it may not be on the truck that day. She advised me if it was not on the truck they would not be done until late next week. However online this was advertised for same day pick up. Nobody would have notified me had I not called. Customer service was not good. When I got my photos even the ones that were taken by a professional photographer came out blurry. Unimpressed.

Lee Mashburn

2020-05

Nice classic Walgreens. Nothing special but really nice staff and pharmacists. They seem to really care. The intersection is dangerous if walking but other than that a great choice for drug stores in the Oneonta area.

Anna Kolwolski

2024-02

Pharmacists are so slow it’s embarrassing

Sumosta

2015-05

This is the best pharmacy in Oneonta! I love it! The customer service is top rate. The people are friendly and kind. The best cashiers in the world! You should go check it out!

Jacqueline Glatz

2018-05

The pharmacy is great you can ask them anything they know what your talking about they are extremely helpful ...and if they don't know they make it there mission to find out about what your asking it's hard to find a good pharmacy around here ..😊😊☝️☝️

erl gene

2023-05

Insurance card won't cover the meds from hospital. Pharmacist gave 50% off. Thank you!

Daniel Kelsey

2022-05

Every time I go in Walgreens it's always clean the people are very polite and helpful

Joan Attanasio

2021-05

Try greeting your customers instead of staring maybe? Y’all need to catch up on training too. It shouldn’t be that hard to rescan a gift card smh

Bas Berkhout

2023-05

Absolutely horrible people. Especially the photo/FedEx department. Rude, unkind, not helpful. Take the detour and go somewhere else.

Brenda Dewey

2024-01

Manager a great guy!

Carly J. Newman

2016-05

great pharmacy, staff are very willing to help out and answers questions you may have.

Heather B. Denture DiVa

2016-05

They r fast and very caring. Only pharmacy I'll go to

David Reagan

2017-05

The pharmacy has amazing customer service.

Laura Emmett

2015-05

I agree with Melody. Everyone is always very helpful and curteous. :-)