Pet Supplies Plus Olean

Terri Batt

2023-12

I had the opportunity to take a friend's dog in for grooming as her regular groomer was out of town. The grooming staff was excellent! I was able to watch the nail trimming, some cutting of hair, and trimming the hair on the feet. All was done with the utmost of care. The whole procedure was a bit longer than expected as it was a BUSY day, but we were thrilled with the outcome. The dog was cleaned, trimmed, and happy. Win, win, win!

Teresa Edel

2024-02

Olivia is a wonderful groomer. Friendly informative and efficient. My dogs coat is soft, shiny, and smells great. His nails are all trimed short and smooth . Great job !!!

patricia collier

2024-03

The groomer Alexis was rude and refused to honor my dog’s appt because he took his medication prescribed by his vet. I waited 3 weeks for his appt and was not advised he couldn’t have medication 48 hours before being groomed. Sorry but I am not taking my dog off medication his dr prescribed because the staff member and her form says to. That isn’t someone I want taking care of my fur baby! Stopping medication suddenly has adverse effects - I will take him to someone with more experience, who cares about the health and safety of pets.

Amy Chiu

2023-11

This was our first time and the experience was perfect. We got the dog wash lunch card. The next day there would have been a sale in it and they gave us the discount before the sale started. Everything we needed was there to wash the dog and we even let her pick out a toy on our way out.

Eva Bishop II-Miller

2024-03

Pet Supplies Plus has better prices and service than Petco. We drive from Hornell to stock up in Olean... thank you guys for your awesome customer service ❣️

Brenda Childs

2024-03

Always friendly and helpful staff. They go out of their way to be kind to my special needs folks.

Rich Kerchner (Richs Car Care)

2023-12

Knowledgeable staff. Instant savings rewards program. Many prices were less than Wallyworld. Huge selection for just about any living creature.

Karen Miller

2024-01

Just went it to check it out. I had not been in there previously. Ended up getting my dogs sweaters. Great prices

Matthew Livermore

2023-05

I absolutely love them. All off the people that work there are great. They were even very kind and understanding when I had my 1 1/2 or 2 year old BullBoxer Pit in there to get his Rabies shot.

Ann McNeill

2021-05

The grooming team did a great job making me feel comfortable and styling my slightly matted goldendoodle. I was very pleased with their work and kind attention to detail!

Katelyn Schrader

2023-09

Staff is always welcoming and nice. Very helpful as well.They were very caring to my dog when they bathed him.I always go in and get crickets for my bearded dragon.I love the environment here and have no desire to go anywhere else.

Holly Austin

2023-11

The staff are wonderful. Always willing to help and greet you with a big smile and a hello every time I visit!

Emma Miller

2024-02

Great experience! Friendly staff, clean animal cages and ALOT of animal supplies options.

margie hall

2024-02

Everyone that works at this store is very friendly. The groomer is very excellent at her job.

Kristine Skinner

2024-02

Its a great place but they handled the fish and tanks not very good

Christine Sixx

2024-03

Great deals for members. The cashier was so nice

AJAY Mater

2023-08

5 star experience for me and my dogs!I own two huskies and they have so much hair. The experts at our Olean location did such an amazing job on my pups. My wife and I were truly impressed!

Julie Fletcher

2023-10

Great service and the reptile folks I spoke with knew their stuff. Didn't try pushing dry food on me for my beardie and recommended a great uvb light. Their live food is top notch.

Roxanne Wagoner

2022-05

Jackie in grooming is excellent with my dog Cheify. She is patient and kind to him and he loves her. He has gotten so much better getting his nails cut and ears cleaned because of jackie.

Heather Ritts

2023-05

My dog normally goes to a private groomer in my town and she has never had a problem with her. I had an errand in Olean (45 min from home) and the dog's nails needed trimmed, so I thought I would "kill 2 birds with 1 stone". Huge mistake.In the amount of time it took to trim her nails she ended up with a bloody nose and a bloodshot eye. Her bloody nose wasn't just a trickle, it was non-stop bright red blood running out of her nose for over an hour. Her eye is still bloodshot 5 days later. The groomer at Pet Supplies told me it was because she was so anxious. My vet says it was because they cut off her air supply having the neck leash too tight.I will never go there again and I am mortified that I put my dog in that situation. I only wish I had stood there and watched instead of walking around the store for those 10 minutes. After mentioning what happened at work, a co-worker said she had the same experience with her dog at the Olean location. If I could give less than 1 star, I would.

Justin Giles

2023-05

Very clean and well kept store outside the Beta fish as some on display have passed. Friendly helpful service and the Guinea Pig we got is a very active and friendly little fella. We would shop here again.

Alex Woodhead

2023-07

Arrived at the store and asked for help as soon as I walked in. Staff was able to assist and answer the questions I was asking! Let the store having more knowledge than I did going in! Great experience!

Windows Kitty

2023-05

Friendly helpful workers. Clean fresh smelling premises. Wheelchair friendly entrance and aisles.. I love using the pet bathing area in the back of the store. For a small fee the staff will clean your pet for you ...but you must first show proof that your pet is up to date with shots/ vaccinations.It's a fun experience to be able to take my dog, Cleo inside the store and wander around to make our selections of different toys and snacks that she enjoys.My only negative ( it's a big one) is that many of the prices are too high. You can go next door to Walmart and get some of the same flea collars and fleas preparations and even some of the same dog foods at cheaper prices. However the pet store does have a larger selection of everything to choose from.

Ashley B

2022-05

Great staff. Sara was so friendly and just loved talking to her

Big Bad Wolff

2022-05

This pet supplies store is refreshing, new, and well kept. The staff is friendly and non-judgmental, the selection is wide, and the fish look happy. Reasonable prices for the quality of goods and they even do grooming at the store. Don't forget to pet the happy orange cream adult tabby cat up for adoption! He loves visitors and would love to meet a potential adopter!

Annabel May

2023-05

I love that we have a grooming station etc in there and, lots of toy options for pups. Not a large amount of items for any animal other than cats and dogs. Birds are kept in very small cages, at least they're clean. Very very small section for ferrets. Prices are definitely higher than ordering off of chewy. Also LOVE that they offer vet services!! They did great with my dog who isn't good about shots.

ell

2023-05

Very friendly and helpful staff. Well stocked with merchandise. The minute you walk in it smells like wet dog, because there is dog grooming in the back. Very nice young man with a beard got me two fish.

Ed Knouse

2024-04

Great place I go here all the time

Charles Chamberlain

2023-05

Pet Supplies Plus, is one of the best places to get your pup food, treats, or groomed. The staff is extremely helpful, nice , and friendly. Always willing to help you get whatever you need.

Catherine Colgrove

2023-12

Very nice store,staff was very friendly & helpful.