4.4 (362)
2503B W State St, Olean, NY 14760
(716) 372-8990
stores.joann.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Laural Anne MacGregor
2024-04
We were looking for embroidery items, but needed some advice. Gerry helped us and answered our questions and found us exactly what we needed. She was very friendly and professional, and we really appreciate it!
Family Vosburg
2024-04
I buy alot of stuff from here, and its all very high quality!!I scrapbook, and they have the best stickers and papers ever!! 10/10,Plus the workers are nice.
Janet Burroughs
2023-05
I buy my wire, beads, and glass gems at Joann Fabrics and find the highest quality items, bar none.
M. De F
2024-01
Giant line, one cashier, EVERY single time. And someone fumbling around abput nothing at the head of the line for 20 min.
Liz Sherwood
2019-05
Best fabric store in the area, along with if you can't find it in the store the staff can help you order what you need for you craft.
Debb Lee
2023-10
Very nice staff. Love the selection of merchandise. A little pricey.
Kim Kruse
2022-05
Jo Ann's is my go to for decorations, crafts and I love to make jewelry and they have everything. There is always some sale going on or a coupon so that is awesome but I was grabbing some discounted stuff got to the register and it wasn't the right price. If you don't watch this could be a problem. The cashier was super friendly and nice and fixed it but it's not the first time it's happened.So just make sure you get the sale price!
Biosh4x
2022-05
This was the first time I have been in this store for a very very long time. It was well stocked in holiday crafts and decor, the prices were a bit high, considering not everyone has money to spend right now. I however was in there for accessories for jewelry making and that in itself was just about sold out. They were well staffed and they were also training some new employee's from what I could gather. But even so, they were still able to ask everyone in the store who looked puzzled, if they needed help in their findings. They are very polite and even greeted us as we all walked in. I would recommend this location for sure.
jo dickens
2023-09
Drove 50 minutes to go walked in the store and was told rudely that we would have to leave and she was closing the store from 3:45 until 5:30 when she could get some more help in this store!
Donna Domenech
2019-05
I needed a last minute item for a cake I had to do. I looked online, the website there were 3 available in the store. I called ahead to be sure it was there. Sara answered the phone and was the most patient, courteous and polite person I have ever talked with on the phone about an item. I explained I found it online and just wanted to be sure that it was in stock before I drove 22 miles. Within seconds she was back on the phone with me and was willing to hold it for me until I arrived. She also checked out my purchases. Again she was very courteous, patient, and a very polite young lady!!! Thank you again Sara....
Lacey Crawford
2023-05
This was a quick trip in and out. I took my dog in with me as this location allows dogs. The store is always clean and the staff is always friendly.
Lisa Coombes
2020-05
I was greeted by an employee even though she was putting up stock. She also asked me if she could help me find something. Being a regular shopper at JoAnn I pretty much know my way around this store. When I was ready to check out she stopped what she was doing to check me out.
Lorie Vitello
2023-05
Went in specifically to buy Kona black fabric to complete a project. Didn't shop other areas of the store but noticed a huge clearance sale in progress....friendly service at cutting counter and very friendly, speedy check out!
Jo
2021-05
I went to Joann fabric today to purchase a few Halloween decorations. They have a wonderful selection. Also easy parking right in front of the store and an excellent sale on Halloween items.
Sheila Peacock-Tyler
2020-05
I was looking for a specific item but they didn't have it . . . The store associate was extremely friendly, suggesting to look at other similar items - as well as checking for it online if I'm able to! My visit was extremely pleasant all the way around!
Eric Showers
2019-05
They have a variety of fabrics and fabrics design there affordable and they have great costumer service there fast and easy to check out and it easy to find what you want and the employees are nice the product is good and there store is clean the worker are quick to assist you. All in all the store is great and I will definitely go back there because the way the store is
Rosanne Marie Bennett
2018-05
I like the craft selections, I couldn't find what I was looking for in material to sew into things that I wanted to make. They have a nice selection. Very little for boys. I do things for 4 boys and 2 girls . My grandchildren. I wanted to make bed spreads , In the things that interested each child. Limated. I found material but nothing I would use. I checking other locations. I want wash and ware material. They had mostly out dated fabric.
Felecity Vickman
2022-05
They are always so kind and friendly. Have good sales if you pay attention. Love their decorations.
robin alwine
2021-05
I thought inventory was quite bare today. Dont know if due to covid or another reason, such as bringing seasonal stuff out.. There was plenty of fabric choices but some other craft items seemed low or out
J Hayward
2019-05
It has become harder and harder to find the items you need for your crafts at this location. The store has become more about selling finished crafts than selling items for you to do your own crafts. In the meantime the items have become more and more expensive. It is a wonder why people are turning to the internet for there craft needs when stores are making it impossible to buy local.
Annabel May
2022-05
Have came on multiple occasions and, when asking employees where an item is or for help they are very unhelpful. Have overheard other customers face the same problems. Management is poor and, unprofessional.
Marian Nersinger
2022-05
I love the store but you can get much of the same stuff at other stores for way less.
Eades Wallpaper Inc.
2019-05
Wide variety of crafts Goods. Go to place for all holidays from Christmas to Halloween and everything in between. Prices are great and many things are on sale. Best place in the Olean area to get Fabrics that are inexpensive. If you are a craft person this is the place to go.
Linda Hatch
2020-05
I love Joann's and always find lots of great decor at low prices. I wish this store was a little bigger to allow a greater selection, but other than that, I love it!
jane grice
2019-05
I love joanns! I always get such helpful suggestions when I'm there. I particularly like the one in olean N.Y.. The wonderful older associate at the cutting counter is so experienced. I am always relieved when I see her working.
Lisa Bise
2023-05
I love this place they have everything a person sewing, crocheting, or embroidery could want or need.
Jennifer Farr
2019-05
Very often I leave without finding what I was looking for. This being the only craft store in town, one would think they'd carry more. On top of that, I've been treated in a less than friendly manner, and told that I needed to "look" for the items that I was inquiring about. If I can get something elsewhere, I make sure to do so. I hate giving my money to a company that doesn't go above and beyond to make their patrons feel welcome.
Jace Dickens
2020-05
Neat place, never been a crafty person myself but my girlfriend loves it. Very well organized and has alot of neat little pendants and make it yourself items
Mr Washy
2021-05
Helpful staff help me find what I was looking for. They were in stock. Every cash register was manned. I had no problems.
Tyler Brown
2022-05
Nice place, good people. Some fabric that I had cut came up with the wrong price but they caught it at the cut counter and were able to fix it!
Monday | 12-9 PM |
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Tuesday | 12-9 PM |
Wednesday | 12-9 PM |
Thursday | 12-9 PM |
Friday | 12-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-6 PM |
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