JCPenney

Erika Bauer

2024-03

What is even happening here?! Mostly empty and Staff is weird. Their attempt at replacing sephora is laughable.

Crystal Geise

2023-05

It's always a great shopping experience. I always save a ton of money and get everything I need. The only issue was, there was only one cashier and a line of about 20 people when I went to check out. Two more employees came after about 10 minutes. They are short staffed, not the employees fault. Great customer service and great deals.

smoochie wallace

2023-12

Needed cleaned very badly. The whole store just seemed sad

Larry Barrile

2024-01

Great deals! I love this place.

Brandon Corbett

2023-05

Shop online if you can. The selection here is lacking to say the least. We browse the clearance sections and leave mostly. You do find great deals here that even beat Walmart prices for far superior products.

AB

2023-06

Unfortunately, it appears this store is heading toward relying on orders as there is not much inventory like there used to be. It is understandable though, given the small market.

CaseyAnn Wood

2021-05

Every time I go into the Olean Penny’s they are always so nice. And it’s more organized then other penny’s I’ve been to. The Sephora girls are pretty awesome too. So helpful!

Joseph Cappadonia

2023-05

Stopped in for some clothing and a blanket. Found a markdown item and the blanket I bought was on sale. Lots of friendly helpful staff on hand and the store seemed clean, neat and well stocked.

Michael Tarbell

2024-04

Great selection and prices

Ellen Jones

2020-05

I went in to exchange some sneakers. The guy on register said it would be easier of I went to the customer service area. I could return and purchase the items I'd picked up all at once. It was very helpful. There was also a good sale and my coupons saved me a lot of money.

Mary Carr

2022-05

Awesome savings at the store buy one get one free pink tagged items got a pair of Capri workout pants a pair of workout shorts both have side pockets for your cell phone tank top and a beautiful scarf saved I believe like $70 paid around $20 the staff is friendly and helpful

Kylie Redding

2021-05

This review is specifically referring to the salon. My hair dresser was really nice and fun to talk to, however I’m not a fan of how my hair came out. I specially asked a couple times for her to make sure it’s long enough to be pulled up... and it’s not. Which is an issue because it’s supposed to be pulled up for work. I also showed her a picture of exactly what I was looking for, but it came out the wrong color and I don’t love the shape she cut it in. I’m hoping I like it more once u get used to it and the color tones down, but as of right now it’s not what I was looking for. If she hadn’t been so friendly I would’ve given it one star.

ell

2021-05

Place seems sad. Not much merchandise. I've always liked Penney's, but I can't help but worry about their future. I did buy a real cute tshirt though.Update: I heard they are getting in a new line and that's why there was a big empty space. So I've added a star.

Margaret Horning

2022-05

The store was clean! Staff helpful and friendly. The restroom was clean and well marked. The clothing selections nice and staff assisted us to get the best price!

Dee Wolf

2019-05

Overall good experience, except while waiting for my son to get a haircut I tried to buy a bottle of water at online pickup desk next door and was told to go to a register at the other end of the store?? Even though this is online pickup she has a register and I saw her ringing people up so why would you turn down a sale for the store?

Doug Koenig

2023-05

They have decent clothes, accessories, and sneakers for men, but you have to get there early in the season before they run out of the limited supply.

M Topor

2020-05

Stood in line for quite a while. They were shorthanded. Got to the register finally, computer wouldn't accept my home phone number! Said not valid - The number I gave is my current phone number! Then, the cashier said, " I cant sell this to you. It is out if our stock. " WHAT??? I left buying nothing.

Chris Suttrich

2019-05

Always a decent place to shop but could do with a little less glaring lights they have shinning on you at every checkout station. I don't know if that's an anti theft thing or to make sure you're well seen for cameras or what but I get a headache standing there waiting to checkout if it's busy.

Joe Belec

2023-05

There fast food taste like shoes. Now that I think about it there food was shaped like shoes as well. Wait did I just eat a show?

Brooklynn Barton

2017-05

I went to go get my eyebrows waxed at the salon that they provided, in which that when I first got there I had to wait 15 to 20 minutes just for this kid to get his haircut in order for my eyebrows to get waxed. There was only one worker and that when I got my eyebrows waxed the lady that did my eyebrows would not stop talking and did an awful job on waxing my eyebrows by leaving multiple hairs under my actual eyebrow and in between my eyebrows. Supposedly she put this cream under my eyebrows to stop the hair growth in which it seems like it exceeded the growth time, and about a week later my eyebrows were back to normal size and it usually takes my eyebrows 2 weeks to go back to its normal shape. I was also charged $12 for the waxing when it usually cost $7. Never going back to that salon again, nor do I recommend going there for waxing!

Tim Mesler

2021-05

Long slow-moving line at the one checkout station that was open (the only one I've ever seen open here). Everyone in line was returning something so it took forever. Prices are quite high for the merchandise they have here, even on sale items.

Vernon Robinson Jr

2022-05

Not the place it used to be. A small selection of items but still had plenty. I was able to find what I needed and for the other item the associate was able to order for me. Great service and great employees. Thanks!

Chris Lowe

2018-05

Stood in the appliance section and asked for help several times while looking to buy multiple appliances for 45 mins. Associate seemed more interested in texting. So home depot will get my money. Sucks to suck penny's

Frani Hileman

2020-05

Just love Penny's. What a great sale. Saved $75. Also, got my hair done, best cut in a long time. Thanks Alysia

Jamie Baldwin

2020-05

I am appalled at the way one of the employees conducts herself on Facebook. I understand that it is her private time but social media comments that are disgusting and hurtful are not necessary. Shellie from the salon really needs to be more careful. It makes the whole salon look poor.

Philip Tumbaga (Philip He/Him)

2020-05

Was looking for a gray suit in the mens department. They didnt have my size but the lady working there was very kind and helpful trying to find my size to help me order the right one. 6/30 @ 4:10pm.

KingVeto

2017-05

One of the better JCPenny locations. They have a much larger men's section than many of the other locations I've been to. Also, I've purchased some really nice clothes in the clearance section for incredibly cheap.

Allyson Brevetti

2017-05

Biggest JC Penny I've been in. Just stopped in while in Olean. Neatly organized and lots of choices for clothing. Nice size fitting rooms and seating area if you are waiting on someone to try on their clothes.

jessica bucheister

2019-05

This store is not stroller friendly so if you must come to shop here leave your children at home. It was also on godly hot in there. Not a comfortable shopping experience whatsoever.

Tim Bezant

2022-05

Second saddest mall I've been to( behind Batavia's location), but bad Penney's too. I stood at customer service in men's for 10 minutes, even tried calling the men's department and phone just rang with me standing next to it, so I finally found some response from the women's department. Not worth the time.