4.4 (210)
1899 Cinema Dr, Olean, NY 14760
(716) 373-7100
bjs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Charles Chamberlain
2023-05
I love coming here to stick up with products that I use on a weekly or daily basis. The prices are fantastic, and they always tend to have whatever you need.
Jim Sorokes
2024-04
We stopped in to buy a few groceries and some other household goods. The checkout system was easy to use
Chama
2023-11
Clean and well stocked. Good prices and lots of clearance.
AB
2023-07
We like BJs for the bulk household items, especially with a large family. I do wish our store carried more of the items that the larger stores carry.
Gary Freas
2021-05
We recently joined the club and had some trouble with my bank card during the sign up process. Manager was very helpful and was able to work her way through the issues. We went through the store and found several items that we wanted to purchase to try. At checkout our card became an issue again and the cashier just said your card is not going through do you have another card. We told her that we had issues joining and that the manager was able to get us through. She didn't want to call the manager up we guess and was forced to leave without our items. Have not returned to your store.Thank you for letting us join.Gary freassr@yahoo.com
David Manzo
2021-05
This tire place isn’t very good. The tires are priced higher than other local tire places too. They’ve screwed up both times that I’ve been there. Not worth your time. They broke one of my tire sensors the first time I was there, wouldn’t accept responsibility and wanted to charge me $50 to fix it. The second time I went they told me they didn’t have my tires in stock when they actually did. I’ll likely never go there again.
Peter LaMendola
2020-05
Not happy with the new online digital coupon system! I do not have access to a smart phone at this time. Why not make all on sale items have clipless coupons at the point of purchase in the store? Keep it simple and convenient or you've lost another customer forever.
Lexi Dick
2021-05
My family consists of 6 of us, me being the 4th oldest. I'm writing this review on an employee I believe is named "Donnie" he was SO FRIENDLY! He made sure to keep a positive attitude, helped us at the checkout, and was honestly a wonderful employee. Please, BJ's, give him a raise or at least tell him he's doing great.
Christopher Hahn
2021-05
I award this veteran hating establishment ZERO stars!Saturday February 6th 2021 the General Manager, Jamie, watched me enter the store without a mask and saw me several times during the hour I was in the store. After my wife and I checked out over $300 worth of groceries I saw another item I wanted to purchase and rather than hold the line up I went to the back. While I was waiting the manager asked if I was familiar with the mask policy and questioned why I wasn’t wearing one. Since my health problems are none of his business and my opinion of what’s happening in America didn’t align I didn’t really feel the need to defend myself or answer his questions. I obliged him against my better judgment, and told him that I didn’t spend a lifetime fighting on behalf of my great nation to be told what to do with my body by the same government that controlled me for over a decade. He said very condescendingly that I could leave the store..... to which I did after asking my wife to purchase my additional item. It would’ve ended there, except Jamie found it necessary to follow me into the parking lot while verbally harassing me the entire way to my car, violating the 6ft rule and even putting his face about a foot from mine. I became angered and again asked him to leave my space and leave me alone, he did not. He then proceeded to tell other customers his opinion of me and allowed other mask wearers to publicly/verbally lynch me, even stating to my wife that she should be embarrassed by my behavior. I asked for his district managers name and number to file a complaint and he refused to give it to me, banned my family and I from BJs FOR LIFE (since the membership is tied to my identity).Worst customer service and being publicly shamed was very unpleasant for my wife, and I’ll never give my business to this unAmerican chain store.!!!SHOP LOCAL SUPPORT YOUR LOCAL FARMERS!!!
Lauren Kielar
2023-05
Payxton and Kiersten were very helpful and nice! Tried to give them a tip but they were not allowed to accept. Lovely girls :)
carla k
2021-05
I have been going to BJs for a few years. Since I have moved to Olean the variety is less but that’s not the problem. I am white and have never been questioned or searched but when I went in with my black friend he was stopped and his bag was searched, no apology no reason except the obvious. I will never come back and will call corporate.
K Richner
2020-05
I renewed my membership here today let my membership expire a long time ago I was disappointed with the selection in this store!!! And got a refund of the membership. Why? when I was shopping Costco they used to be almost exactly the same and since I moved closer to BJ's I figured when my Costco membership expired I would go back to BJ's :) but it's not worth it the clothing selection is very thin, they don't sell Mobil 1 oil or any oil for cars and light trucks, a lot of what I get from Costco just wasn't there!, I'll just drive to Costco in Allentown PA or Harrisburg! I hate Walmart so I will never get a membership at Sam's club! It seemed like BJ's is dying after I saw what they didn't have in the store. I hate to see it go but compared to Costco they can't compete!🤔
Charito Silvis
2019-05
They send me coupon books. This BJs does not carry most of items in book. It's quite a drive for me to go there and find out they don't carry most of items in coupon book. Why send me the book then?? Majority of the staff could be more attentive to customers instead of each other and/or themselves. I only go about 2 to 3 times a year now - for toilet paper, napkins, laundry soap, cat litter, etc. Not worth trip to go more than that. . .
Lori Cookjohnson
2016-05
Got here 30 mins before our appt and the 2 girls working here treated my husband like crap. I wonder how they treat you when your late? They told us to back up to the door& wait until 5 am to unload us, very rudely, why do people find it necessary to treat people that way, my husband greeted them very friendly & kind! The young guy outside, maybe waiting to clock in, not sure but he was very helpful & very nice guy! Thanks for treating my husband decent, we appreciate it as we are only doing our job delivering goods to store's & distribution centers.
Jason Sawh
2018-05
As with any bulk shopping store, you need to buy several of or large sizes of whatever you need to realize any savings. This location has a wide selection of grocery items, household items and electronics. Lots of parking and very clean to shop in. You can also get tyres fitted, propane refilled and there is a gas station on the premises. All in all they have fitted a lot of services into a small footprint. Walmart is a stone's throw away though, so you will get better prices there if you're not into buying in bulk.
Ken Hasard
2018-05
The store is well kept, clean, orderly, well stocked and the staff there are very nice and helpful. I am a member of Costco and joined BJ's because of where I moved to. They are about the same, but the staff at the BJ's in Olean make all the difference. Great store!
Rich
2017-05
BJs is a pretty straightforward wholesale club. They have lots of food and basic household supplies, most sold in jumbo sizes or multi-packs. Per unit, it's very cheap. This is one of my regular shopping spots, I buy all of my non-perishable household goods here. It costs more money upfront, but you definitely save in the long run. Also, they have members only gas pumps that cheaper than pretty much everywhere else except the reservations.
Anthony Fiorito
2019-05
Won't deliver here again. Got here early and asked if it would be possible to get unloaded early and said if not no big deal. First they didn't even have the courtesy to open the door to talk to me then very rudely said absolutely not, you need to leave, NOW. All while yelling through a steel door. Been out here 20 yrs and have never been talked to like that.
Lynda M
2019-05
Great whole sale store at good deals if you don't mind stocking up. I like getting diapers here because it's a better deal than buying more smaller packages that don't last as long.
Jo
2019-05
Excellent box store! Friendly, helpful staff. Easy parking. Fair prices. Wide aisles, well stocked and well organized. Very clean throughout.
cathey b
2019-05
Friendly staff, every shelf was stocked and the store was clean. I really like how coupons can be on my card! It makes the k out easier.
Lisa McDonald
2017-05
Good prices. I have been a long time member and still receive no mailings at all. I would like to receive my coupon offers etc. I have talked to them repeatedly and NOTHING!! I would appreciate getting the services I pay for.
Eric Showers
2019-05
There product is good it is easy to find the employees are nice and help. The store is clean and affordable and the cash out lines are fast and easy all in all they are a great store and I will return
Francis Clark
2024-01
Organized,stocked well, clean,well managed
Nathan Miller
2017-05
Friggin' huge stacks of food in bulk! Stock up like it's the apocalypse. You didn't know you needed a 50 lb bin of frosted flakes until you saw it here. (I wish they sold those, I'd buy it instantly!)
Princess Erin
2019-05
Greeting amazingSign up amazingSelf checkout girl too busy picking her cuticles to help card transaction. Nice girl just might need coaching
John Harden
2021-05
Very clean inside employees where helpful except they where temporary out of what I went there for. But I always find something of good price & value when I'm there.
Jeremy K
2022-05
Used to be better and the workers aren't to helpful except the desk lady. I'd rather shop at Tops or Save a lot at this point...
Shelly Lashway
2018-05
They have awesome stuff!
Cindy Deplitch
2019-05
It's OK. Not a Sam's Club, much smaller. Prices are a little high too.Cheaper to go to Walmart next door on most items.
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-7 PM |
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