4.2 (419)
502 N Union St, Olean, NY 14760
(716) 372-3636
local.biglots.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Krista Huntington
2023-12
I usually find more then I had planned on buying. There's some interesting things here. I love the Holiday Decorations too! Great prices!
Linda K
2024-04
Interesting things with great prices and helpful people!
Charles Hestdalen
2023-11
Ok had what we wanted but only one we needed 2 and no delivery
Paul Hooftallen
2023-05
Salesman in the furniture department was very, very helpful. We knew what we wanted going into the store we asked and he promptly checked everything. We made our purchase of a number of pieces of furniture, he met us in the pickup area and loaded everything making sure that nothing was/got damaged. I will definitely be purchasing my furniture from this store in the future and the biggest reason is that one employee. Good employees are hard to find anymore make sure that you don't lose him....
Carolyn Juchniewicz
2023-05
Watch the prices, they do not line up with what they show online(searched my store) $10.00 difference, and yes we all make mistakes but it's over a week and they still haven't fixed it and I got no compensation, just rude remarks.
Jim Sorokes
2024-04
My wife stopped in to buy cookues.
Michelle
2023-08
Big Lots has a lot of good stuff! Fair prices, and the best part about their store is in the fall and Halloween time!! They have the best stuff!!
Stephanie Fonseca
2023-05
I love this store. Offers a wide verity of things for decent prices. The staff are always nice at this location and very helpful!
Robert Carey
2023-05
We went to Big Lots on 4/2/23 to purchase several items for our new house. While we were there, we expressed interest in a Broyhill electric reclining couch. Tracy, let us know that they also had a matching loveseat and recliner. Tracy worked extra hard to locate all the pieces from different stores up near Buffalo and personally brought them back to Olean. She also went through and showed us all the coupons that applied so we saved hundreds of dollars. We picked them up on 4/8/23. The set is well made and beautiful. I highly recommend Big Lots their products are good quality and well priced.
Mary Carr
2022-05
Friendly employees great prices clean store. We bought a couch there and we love it we moved to Olean the very end of December of last year. I signed up and got the Big lots card and I get very good coupons was able to find my boyfriend who is 6'5 long underwear that fit him at a great value thanks Big lots.
David Anzalone (Krakkit)
2023-08
Shelves could be stocked better as some spaces were empty. Customer service was great though.
Joyce Weatherly
2020-05
Went in to kill some time until pizza hut opened. My grandson got a bottle of soda. The employee are wonderful. Left for a little bit to go to pizza hut to eat then we came back & he go a puppy patrol shaving set & again the employees were wonderful. Keep up the good work & don't change a thing.
Briana Tanchuk
2023-05
Absolutely horrible experience. I bought a recliner for over $400 for my grandfather for his birthday. He sat in it once and wanted me to return it. No big deal right? Wrong! First I asked a friend to return it because I was working. They said it had to be me to return it with ID because I bought it with a Big Lots card. They didn't need my ID to sell it but now they do. He had the receipt and my card. I went to return it after work and was told I couldn't because it had a stain. It did not! The guy in charge of furniture and the guy who claimed to be the store manager claimed it couldn't be returned or exchanged. They were coming up with every excuse to not accept the return. I am cancelling my card and will not pay the bill for the chair. I advise nobody to ever get furniture here.
Bri B (Briezy)
2020-05
I had a good experience yesterday buying a TV stand. The guy who helped us (I cant remember his name) was awesome. He talked us through the purchase and helped us sign up for a reward card. He even brought the stand to our car. Great service.
L M
2022-05
I like Big Lots. We don't live in, or near o big metropolitan area so shopping list limited. Also, my wife and I are retired, so we live on fixed incomes. Big Lots fills a niche that we didn't have before unless we drove seventy-five miles, which we hated. It's nice that someone is able to provide that service to us. It's almost like a mini Wal-Mart.
MARY HAMED
2022-05
There very good,all of the workers are nice.there very clean in there. The only thing about all the big lots is they have alot of furnishes on the floor and it makes the aisles smaller. Only one or 2 person can get through. I'm not the only one that don't like it alot of people complains. It was better when they had the furnished out back.the aisles was bigger to get through with ur carts. If, there going sell furnished they need to get a delivery man.alot of people, don't have trucks,and mostly the elderly.i think, they would sell more furnished having a delivery person. They need to do that,to sell there stuff.thats why alot of people go where they get free delivery.they don't have that for us.
Melissa
2023-11
Always find what I need. Love Big Lots.
Charlene Nannen
2020-05
Today I pick up a chair that was on sale (Thanksgiving) I had the greatest experience there the girls that took care of me they were the greatest. I told them I would spread the word about the employee how caring, happy,kind , helpful it the greatest store, think her name was Delores and the manager.
Frederick Wilt
2023-07
It's an ok store, well supplied, good prices
Jo
2019-05
This is a very large, well-managed, well-maintained Big Lots. I shopped there for an artificial Christmas tree. Their selection was incredible. I selected a nine foot flocked tree pre-wired with LED lights @ 25% off. Very happy.
Lisa Houben
2022-05
Asked 3 different clerks for guidance before 1 of them new where something was. I got shunned by a worker that was going to break and another one who said I just work the register when I asked where a kitchen item was.
VK j
2023-05
Great shopping experience! The workers were helpful and very nice. Awesome after xmas sales!
M C
2023-06
Selection is fair, not like the older Big Lots but decent.
Suzanne Koch
2020-05
Big Lots is the store to go to if you have an hour just to look around. Cuz it changes all the time. Next time you go, they have more new stuff. Fun store to go to even if your going for a bag of chips and a soda.
Diane Italiano
2023-05
Love going there to find cute house hold items. Holiday items are always fun to check out.
Tonia Spencer
2023-05
Wonderful store with all sorts of different treats at Rock bottom prices
smoochie wallace
2023-11
Not a very big selection of anything
Shelia Samick
2023-05
Love this store. Always have what I am looking for!! Check out was fast !! I didn't have to check myself out, loved it!
Bonnie Urso
2020-05
Swing by and get yourself a new set of our wonderfully Priced Furniture.Best made Quality for the lowest price possible.They have a terrific pay plan if you can't pay all at once.Lay a way or credit you can afford to update. Your home like you just got a substantial raise.
Heather Dean
2023-05
This place has alot of great deals
Monday | 10 AM-9 PM |
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Tuesday | 10 AM-9 PM |
Wednesday | 10 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-9 PM |
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