4.5 (366)
1429 Olean-Portville Rd, Olean, NY 14760
(716) 373-3300
stores.ashleyfurniture.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa Curran
2024-04
The showroom at Ashley furniture is almost as amazing as the TEAM. An exceptional group of people who go out of their way to help me every time I come in with some crazy new list of things I need for corporate apartments. Chris McPherson, an outstanding store manager, sets the tone. The delivery crews are careful, professional, and friendly and they always go the extra mile. Cody and Wally in particular, are lifesavers. I'll bring Ashley my business, both personal and professional, forever. Stop in; the only thing you might regret is how many new things you add to your wish list that day!
Sarah Young
2024-04
Paul was pleasant to work with and he gave us the time we needed. To look at our options and make our decision. Once we had made our decision, he professionally and efficiently took us through the business side of things.
jane grice
2024-05
I had a wonderful shopping experience. Annette was so helpful in helping me decide. Her expertise makes it easier to make a decision. Thank you
Krista Crowley
2024-04
Had a great sales experience, got the chair I wanted even at a better price- 12 months 0%- can’t beat it! Tyler was great and easy to work with!
Jim K
2024-05
Great experience with Ashley today. Really came through in an emergency situation and my need for a lift chair. Thanks for the excellent service.
Walter Foust
2024-02
We shopped at Ashley Furniture Store in Olean, NY today. We bought a leather, power reclining sofa and leather, power reclining love seat. The quality is very good. Paul was our salesman. He was very knowledgeable, accommodating and friendly. Can't wait to have our furniture delivered!
Mark Suain
2024-05
Bob worked with us to find the perfect set, it was on sale and we found some additional pieces to match that we got a veterans discount on!
Carrie Johnson
2024-03
I had been having issues making a purchase on line. I was told to go into the store because I would have to show an ID. Well, when I went into the Olean store the first gentleman I spoke with basically dismissed me completely. I then spoke with Tyler Tascone. He was such an amazing staff. He went above and beyond to take care of me and make sure I was happy. I am so relieved he helped me or I may have gone elsewhere. 5 Stars!
Joseph Chapman
2024-04
Went in to look around, very clean well kept inside. Staff was very nice and knowledgeable. Ended up purchasing a whole bed at a very good price. Set up delivery for the end of that week.
Beth Hand
2024-04
Had a great experience with our salesman, Bill. He was very helpful and took a lot of time to explain the warrantees and discounts that were available to us. Overall a great experience!
Ruby Long
2023-12
I went to Ashley Furniture today shopping for a love seat. I was looking for a specific size to accommodate my available space, and my size. I had bought a recliner at Ashley Furniture a while back, and was very happy with their service. Tyler, a sales associate, was so helpful. I explained my needs and Tyler helped me find exactly what I wanted. It was great doing business with Ashley Furniture again, and meeting an associate as nice and knowledgeable as Tyler.
Jason Daugherty 1
2023-12
First entering the store my family and I got a warm welcoming. That continued our entire visit. Our Sales Rep was very helpful and got us the best deal. The furniture that I ultimately purchased, I paid less for them on the showroom floor than the same exact items that were in the Closeout Room. Our visit to the Ashley Store was a very good experience.
Linda Hennard
2024-03
Ashley's has a huge variety of awesome furniture to pick from, I'm glad I went to browse around, The staff was great, Thank you, Jessica and congratulations on your new baby boy, and Thank You Jesse for stepping up while she was away
Debi Keesler
2024-03
Was in the market for a new dining room set,went to Ashley in olean ny. The salesman, Tyler, was remarkable, spent 3 hrs with us, while I tried to make up my mind which set I wanted. Have done business with Ashley for years, and will continue to do so as our needs arise.
Mikey Brostrom
2024-01
Annette was nice and helpful but not pushy. I probably had here check pricing and availability on 10 different thing to put the package together for my wife and I. She was very clear and to the point on the questions I asked.
Maria Young
2024-04
Very friendly clean store, Jessie was awesome to work with and even started his shift early because I came in.Took my call the night before and answered all my questions, would be happy to work with him again.
Smethport Hubbers
2023-12
I am purchasing my 2nd set of living room furniture! The first set was amazing and still holding up from 12years ago. We decided to update. Jesse helped us out and he was fantastic. I would highly recommend.
Laura Mesler
2023-11
Annette B. was amazing! Very knowledgeable, fun and friendly. She went out of her way to get me the best price. She also gave me information on dog resistant furniture. I'll definitely be back for all my furniture purchases!!
Andrea Lipto
2024-01
We had a great experienced at Ashley furniture. Very nice people and good selection of furnitures. And our sale person Paul Wilson is an awesome guy. We are looking to buying more furnitures in the future!!!
Kimberly Weinberg
2024-03
Our salesman was helpful, selection was good, prices were great and applying for 12-month no-interest financing was quick and easy.
Lauren Melka
2023-11
Just went in to browse. Annette introduced herself and checked backed back in a few times as we walked around the store. She has perfect timing, is professional, friendly, knowledgeable and not pushy.Wound up finding and buying the living room furniture I searched for!Great! Great! Salesperson!
Deb Hatch
2023-10
Sales person was excellent. She was very helpful. The sale was easy. The only complaint we have is that we were told delivery in our area is Tuesdays. This does not work for us but we have no choice. We are paying alot of money for furniture AND one of us has to take a day off work to accommodate delivery. There needs to be more flexibility in the delivery schedule.
Linda Mann
2023-12
Our associate Bob was very knowledgeable and easy to deal with. Great selection and had an enjoyable time picking out our couch.
Krazy Kate Jaxsun
2024-01
My husband and I bought a Sealy beauty rest bed and sofa/loveseat set from them. They're even holding it for us until we close on our house where they'll deliver it!! So excited. Going to sleep good on bed! Much needed!!
Rebecca Rossman
2024-02
Show room is set up nice. I like that they didn’t follow me around. I was able to check out stuff on my own
Bonnie Prentice
2024-04
Thanks for a talented experienced salesperson. Bill was great. My needs were met . Thank you 😊
Richard Caggiano
2024-03
Very friendly.helpful answered any questions I had.I have been shopping around I am glad I stopped Today got a great deal. Thanks.
Johnnie Pitcock
2024-01
Sales team were great. Very helpful and knowledgable. They also explained the entire process very well. 10/10.
Rachel Smith
2024-03
Tyler was great and helped me with everything I needed, highly recommend seeing him if you need furniture!
Joe Cowles
2023-12
Good customer service. They don't follow you around like lost puppies. That's a good thing. Will definitely shop there again.
Monday | 10 AM-8 PM |
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Tuesday | 10 AM-8 PM |
Wednesday | 10 AM-8 PM |
Thursday | 10 AM-8 PM |
Friday | 10 AM-8 PM |
Saturday | 10 AM-8 PM |
Sunday | 11 AM-5 PM |
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