Dollar General

Harry Vanderveer

2023-12

Please avoid this store, unless you want to get a fifty dollar parking ticket.! Parking lines are hardly visible, especially at night and if you park outside of them you will get a ticket.! I complained to the manager and asked for the owner's address whom they lease from and she would not offer any info .!!'I had to go to town hall,tax assessor to get that info.! If Dollar General really cared about their customers they would have contacted the owner and tell them to paint new lines on the parking lot.!

Jessy Ku

2023-05

Honestly this store does not even deserve one star! This store is absolutely horrible and the people who work in it are rude and unprofessional. The store is disgustingly dirty and unorganized. God forbid you need to pay with cash they never have enough change or you can’t use a bill larger then $20. The self check out machine is always broken or out of service and the employees are too busy hiding in the staff room or never near the register to check out customers. I guess you can’t expect anything more from dollar general.

Brian Rapa

2022-05

I have been a dollar general shopper for several years. It is hard to write this review and I have tried to have my concerns addressed and resolved. Majority of the staff except two people a young lady and young man who are very nice and helpful. The rest of the staff is rude and not professional at all. The manager is very condescending and basically just blows you off when you bring something to her attention. The store is severely understaffed and has very limited stock. I took the survey and received a call from the district manager Peter O'Grady who is just as rude condescending and has no professionalism whatsoever. He basically blamed the whole limited stock issue on the supply chain issue in the country. That's funny because I was forced to get my paper products at Aldi and ShopRite. Aldi and ShopRite has a full supply of paper products and stock. I am sad to say that I will severely cut my trips to dollar general as they give me the feeling that they don't care about their customers or customer feedback. They also force you to use the self checkout and will allow customers to wait online just to use the self checkout when they have other registers. This is poor customer service and after speaking to Mr. Ogrady and his behavior towards me is why it is the way it is. Honestly I don't like to write bad reviews and if you look at my reviews I have more positive than negative. Shame on you Dollar General take care of your customers better. This review was needed to make customers aware and exercise my freedom of speech and hopefully upper management will see this and will make the appropriate changes. Best of luck to everyone and happy holidays!!

Alba Medina

2022-05

It looks good. team of women there alot better these past few months really nice.. its been a year since I wrote my last review☝ on DG it sad to say that even if the store looks nice it is always under staff and supplies are less and less hope things get better I seen this store be at is worse and has be thur different mangers and district mangers to who are the worse but still go there cuz sometimes it has what I need

Heaven On Earth

2023-09

Disrespectful manager, and sales lead! Bad attitude and absolutely rude. Do not shop here.

Whitney Dolman

2021-05

It is bigger and just a little more organized than the Newburgh location.But when we walked in we were not greeted and I noticed other people were. No one was around to help if you needed to find anything.

Craig Wilson

2021-05

Something has recently happened with this place... I recently went to pick up something and noticed that it suddenly had been transformed from a hot mess into a fairly clean and orderly store! I think that they had gone through a change of management. They're not quite where they need to be yet, but are light years from where they were...

Ray Hart

2019-05

Not bad. Couldn't find bread crumbs because they were out . gallons of Spring water empty as well. Overall employees are happy to help when asked. ***

Rebecca Steinberg

2020-05

Manager is very rude to female employees and overly friendly making it uncomfortable for both employees and customers. Manager doesn’t seem to hVe any idea what he is doing and just screams at employees and from others I’ve heard that he screams at customers as well. New management is needed.

J

2021-05

The location is a hot mess and understaffed and 40 percent merchandise if their lucky. Not the staff to blame it's all Management and more so the Company itself.

Jamie Kirwan

2021-05

Its one of my favorite stores, the only time that it's hard to be there is when its crazy and the lines are way too long.

Renee Pastore

2018-05

Just moved to the area so getting cleaning products at a discounted price is a great help, found all kinds of goodies like knick knacks, wind chimes, cleaning towels, picture frames, decent stuff at reasonable prices

Sheri Sue Schucart

2021-05

Dollar general in New Windsor 12553, is the best customer service, very polite, always smiling, the place is very clean, organized, great experience shopping, Dollar general in new windsor.

Len V (You're Lovely)

2021-05

Couldn't walk through the isles because of boxes and hand trucks in the way. 3 stars only because the workers are nice.

Richard Alnoso

2021-05

A New Windsor New York you can find a company's Dollar General and you can find a lot of good stuff and it's not only the dollar store it's a little bit more like maybe $5 or 10 but really good stuff

Michelle Watson

2021-05

One of the most organized dollar stores I've seen. Line moves fast. Friendly employees.

What Can't We Build!!!!

2019-05

I’m in here just about every day for some little item love the staff love the products

Barbara Loving

2021-05

They all have different items which is a good thing especially in the $ aisle luv them all

Sharis Tejada

2019-05

Very messy and the customer service is horrible. They are also very over priced. I rather go to Target that is a little cheaper. Believe it or not .

Repher Anyonyi

2019-05

I just love this store. I always get something I have been looking for.

Mycools twoS

2021-05

It's a decent store. Well managed and clean for a dollar general

Judy Cunningham

2021-05

Apparently the sign they have posted about wearing a face covering means nothing to the employees and managers. No one that works there has been wearing one since it was ordered to in New Windsor NY

Luis Felipe

2021-05

Its been renovated, it has improved, so I believe it will become a 4 stars soon

Johnnie Pittman

2019-05

About to start working there soon place has came a long way since I started and all my coworkers are nice steady work and the shelves are stocked

chet bev gardner

2021-05

The employees were very helpful and courteous...found what I needed

Paul Samuelson

2020-05

Convenient, clean considering the high traffic of customers they get. Employees work hard.

Shyra C

2021-05

Great place to bargain shopp and they have everything.

judy cole

2019-05

Love it quick pickup of things I need cheap prices

Gina Marie Miele

2019-05

I like my local Dallar General they have everything and great prices

Tara Gadbois

2021-05

My experiences was wonderful at Dollar General. The help is very friendly