4.6 (173)
115 Temple Hill Rd, New Windsor, NY 12553
(845) 391-8198
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Cedeno
2024-03
I absolutely love coming to this hardware store. They have everything you might need for your home and the staff is very friendly and helpful. They offer very competitive prices and have plenty of great deals. This should be your go-to if you’re in the area.
Alex Bauer
2023-09
Nice place and always seems to have what I need. Doesn't have that rushed feeling you get in Home Depot. They were even cool with me bringing my therapy dogs into the store. Great place great staff.
John Gregory
2023-05
The owners and the workers there are very helpful and know exactly where things are in the store. Many times, I asked for something specific or described it to them, and they knew the exact asile the item was in. Very helpful in case one might need a hand. It might be a few pennies more, but it's worth a try to find something one might need.
Ed Bricker
2023-08
Wonderfully helpful staff helped me get the parts I needed to hodgepodge and exhaust bracket for my motorcycle together - great store, highly recommend.
Max Margulies
2023-05
Workers were very nice but *do not* get keys made here. First time, the copies didn’t align properly. They remade them without a fuss, but this second copy got stuck in our lock!
Corey Pepe
2023-07
Always great service, always clean, always in stock..little more money than the commercial stores but I support them whenever I can
brandon dengler
2023-05
They have a little bit of everything, even stuff I can't find at the big box stores. And most of the time it's even cheaper. Always friendly and helpful staff. The clearance bins always have good stuff I didn't even know I needed!!
paula mari
2021-05
It's so nice to have customer service when you walk into a store. Staff is knowledgeable and takes the time to show you where to look for your items. Having a local hardware store nearby rather than go to big box stores on 300 is very convenient and I appreciate their service and will continue to shop there for years to come. Thanks everyone at Brett's.
Krodor
2022-05
Love this place. So much more convenient than big box stores and they have most of what I'd ever need. Super nice folks running the shop, too.
Catherine Bennett
2021-05
I often buy old paint out front and it’s amazingly good! Most paint is 75% off!Great staff! Well most anyway. Not all employees know what or where things are.Returns or exchanges are simple. Keep your receipt.
B-Man
2021-05
I’m a big fan of this place and i’m happy there is one in our community. The staff is always super helpful. They are a touch more expensive than the big box stores but i’ll happily pay it to keep these guys around. If you need a simpleSomething for around the house they almost always have it. They also have one of the best screw and nut sections anywhere.
Timothy Arbia
2019-05
Those guys know what they're doing. Super friendly, super helpful. Great staff, great shopping experience. A full service establishment, they even carry the heavy things out to the car for you. And the owner's dog is the best. Go Dexter!
Sophia Rodriguez
2023-05
Very clean store. Friendly staff. Decent prices. They have a little bit of everything which is great
Tom Lawrenson
2022-05
Everyone here is very helpful and friendly. I stop in at least once a week. Store is clean and always well stocked. Love shopping local instead of the big box stores!
Tristan Welling
2022-05
I am waiting for the day when I walk in here and ask for something and they don't instantly tell me what aisle it's in! They have just about everything, priced reasonably and it's family owned and operated! Shop local!
Tim Aia
2021-05
This place always has the obscure things I need for whatever project I'm cooking up. The shelves are fully stocked, and the employees know what's in stock and where the products are. They seem to be open during the hours listed. Reasonable prices.
Maxine Meilleur
2017-05
Pleasant customer service is hard to find.....As a small business owner myself and world traveler, I comment on it the unfortunately few times I see it.I saw it at Brett's True Value Sat March 11, 2017. I was immediately greeted - sincerely like family not overly pushy - upon entering the store and said good bye to when I left. An associate escorted me to the aisle of the products I needed and talked about several in a non-pushy way. I did not make a purchase and did not feel pressured into.The associates who treated me so well were millennials - I can't think of a time when a person in sales who is under the age thirty caught me eye in a good way. Way to go, Tru Value!And when I called the manager on duty (Steve, the owner of the store) and offered to tip the two, he suggested I give the money to charity (what a nice guy!)If you are in the Hudson Valley and want to support a quality small business with great staff - go to this hardware store.
John G
2015-05
Stopped in here this evening to get ideas and equipment to mount a few things to my dock. As soon as I walked in, the cashier asked if I needed help with anything. He pointed me to a guy who worked in the hardware section. I explained to the employee what I wanted to do. He came up with ideas, walked me around, and picked out the different brackets, nuts and bolts that I needed for my job, and explained to me how to install everything. The staff here are extremely helpful and knowledgeable, the customer service is phenomenal, and they know their stock inside and out.
Bryan bender
2023-05
Helpful staff, clean store and they have more than they don't! Priced extremely competitively and still supporting local business!
Mandy Strawn
2020-05
Thanks, Brett’s True Value, for going above and beyond on my recent shopping trip. During my short visit, I received direction and assistance from several associates and Brandon took the time to walk with me to my vehicle a few times to be certain I was purchasing the correct license plate screws for my vehicle. I greatly appreciate the warm welcome and willingness to help from the True ValueTeam. I will be sure to come here first for our hardware and houseware needs, as well as recommend to our community.
James Leiner
2019-05
What can one say about a hardware store? Good selections, staff are helpful,well some if them, prices ok. A close stop 4 me when I need a nut,screw or small item saves me a trip 2 a box box store..happy it's there
Brian B
2020-05
There are some really helpful staff here, and there are some really rude people here. Ultimately though, the place is just really expensive. The same part that at HD or Lowes costs $10 costs $5 here. Add to that they only stock 1 or 2 of most items means you may not find what you need, but you will definitely pay 2x as much.
Chad Johnson
2018-05
Great local hardware store. The staff is very knowledgeable and always friendly. They have a large inventory. Prices are competitive with the Big Box stores and sometimes they have better deals on things especially during sales.
Franz Constancio
2021-05
I love this place. Everyone is so helpful. Well stocked with all the name brand items. Good prices, very competitive. I highly recommend this location and the one in Newburgh.
george crinnion
2023-07
They keep in stock a nice selection of the common and not so common things you might need.
Chris Furey-Carney
2023-05
Great place. They always have what I'm looking for. The staff are outstanding!
Chamille Thayer
2021-05
This is first class hardware store. Helpful, friendly staff and well stocked. Always get what I need whether its birdseed or grade 8 fasteners. Thanks for doing a great job guys!
Gail Ayestas
2022-05
The staff is very helpful. Store has extensive hardware selection plus housewares and children's novelties.Yes, they make keys.
RichManSCTV0
2018-05
Great staff, asked if I need any help with loading pool salt bags into my car, was very polite. The store has a wide selection of items, you are more than likely to find what you are looking for.
Jackson Doehla
2019-05
Best hardware selection around .little more pricier than tractor supply but they have all the unique size bolts for the weird old stuff I work on . Same goes for bearings,springs,orings ,etc.
Monday | 7:30 AM-7 PM |
---|---|
Tuesday | 7:30 AM-7 PM |
Wednesday | 7:30 AM-7 PM |
Thursday | 7:30 AM-7 PM |
Friday | 7:30 AM-7 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-5 PM |
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