4.7 (55)
309 Gardnerville Rd, New Hampton, NY 10958
(845) 355-7829
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sabrina Cordaro
2023-08
My dog always has a great time when she stays here. She is so excited to get out of the car upon arrival. They have a Facebook page where they post pictures of the dog groups every Saturday. Great experience the times I've had to leave my dog.
Hana Howell
2023-12
I have left my dogs here several times and have had great experiences. Your dog is safe, the owners are real dog people, and I only felt the need to reach out once to ask if everyone was behaving themselves. If you follow them on Facebook, you might see your pup featured during their playtime. Kennels can be a super stressful place for dogs, but my nervous shepherd always comes home happy and relaxed. Always recommend.
Nikki Foster
2022-05
This is a wonderful place to trust leaving your pets with. They watched our two Dalmatians last year and we will use them forever going forward. My dogs made friends with other dogs. Loved playing outside with others. They are attentive and care for them as they were their own. Anytime I called for an update they always answer and give me a detailed description. The owner is wonderful and the staff is as well. Highly recommend!!
Heather Fischer
2023-07
My dog loved her time here so much she didn’t even get in the truck right away when I picked her up. She was hoping to give me a tour of her fantastic weekend but I finally got her to hop in. There was no shadow behavior after either.We don’t live in NY but I would highly recommend anyone going to LegoLand that needs wants to give their dog a vacation too this resort is it!Traveling with pets can be so hard but we felt really great about our Dog being so well looked after. Everyone is so friendly and accommodating.
E C
2024-02
A wonderful place to leave your dog with no worries, I do it every year when I go away on vacation.
Denise Rheel
2023-05
First time leaving our 1 year old Golden Doodle. She was very happy and so were we. I will definitely will use them again.
Jim Q
2022-05
Very clean and friendly staff- can't take that away from them. But they are not very up front about a couple things:1) Pricing. They charge "per day." But really they mean "per date." My definition of a day is 24 hours. I dropped my two Great Danes off at 5 PM and picked up less than 24 hours later. I was charged $150. I asked if it was ever possible to be charged for a single day at all- they responded that only for "Doggie Day Care" is it possible for a dog to secure a one-day price. So, hypothetically speaking, if you dropped your dog off at 11:59 PM and picked up at 12:01 AM, they would call that "2 days." Called two other kennels before writing this review to make sure that wasn't industry standard. They said it was ridiculous.2) I asked if they provided bedding, and they said they did. They knew I was boarding 2 Great Danes together in one kennel. They provided one raised bed for a medium sized dog. Would've been simple for me to provide my own had they just told me that.3) They are open for two 2-hour windows per day, so plan carefully for pickup and drop off. I'm hoping that means "open-to-public" and they attend to the dogs more frequently then that, but I wouldn't put any bets down.Also, they told me a cash price over the phone that was not offered to me in person when I picked up. Not that I had the right amount on me anyway. I assumed, like a normal person would assume, that less than 24 hours fell in the "one day" pricing range.It's a shame. This kennel is near my house and I was looking forward to using them in the future. Nope.
Ronald Logosso
2023-05
Been using Rutgers Creek for several years now. Great staff, great facility and location. My dogs love their time there and the staff treats them like they are family.
Sacy M
2023-10
Phoebe was in super great care and had plenty of room to exercise,she went on her own vacation here,staff is great and prices are reasonable
james quackenbush
2021-05
Great staff great facilities always very accommodating to my schedule and dogs needs and just all round good people and aditude. I have always said dogs are a true tell of someone's character, my dog loves these people. I usually have them do my dogs nails while he is there (somthing that he does not welcome) and he still gets upset when i go to put him in the car to leave he truly enjoys his time at rutgers.
Nadia Waldman
2023-05
Do NOT board your dogs here. My 3 dogs came back in BAD condition. My little dog came back with eye infections and extremely skinny. Looks like he hasn't eaten for a week. My St. Bernard looks traumatized and is loosing clumps of hair and may have an ear infection. they came back dirty, matted, HUNGRY and thirsty. DO NOT LEAVE YOUR DOGS HERE.
Heather Cappa
2020-05
Highly recommend! Great people, flexible scheduling, very accommodating, took pictures of my puppies playing. I live outside of Albany and drove them down because my fur children are my world and know they are being taken care of ☺️.
Julianna Green
2021-05
Steve is fantastic and a real wealth of knowledge when it comes to your furry friends. As a travel agent and Realtor I am always looking for great places to refer and Steve sure does run a great place. I would leave my loved family girl Shelby here any time 💖!
Andrew Medina
2023-05
This is probably one of the best places I've taken my Dog. Super professional and when I pick up my dog she makes me feel like her visit was super fun. I love taking my dog to Ruthers Creek 👍🏻
BT S
2019-05
Steve is a great guy, he knows and understands dogs and cares about their well-being. He's always gone out of his way for us, and our dog Bella loves him like family. Can't recommend highly enough.
Ken DeLamarter
2024-01
Best place for our dog, hands down.
Tawny Taylor
2019-05
Our new home away from home for my Dolly and Tina!! Every aspect of our experience with Rutgers Creek was excellent start to finish. Look no further if you want the best for your fur baby!
wendy silwellt
2018-05
Fantastic place fantastic owner. My baby loves it and him.
Crystal Beauchamp
2023-05
The kennels are clean and they always take good care of our dog at a reasonable price.
Erik Manzie
2021-05
Our dog Ruby is going to miss Rutgers Creek more than she missed us. She will be staying there whenever we need to travel and cant bring her
Maria Little
2020-05
This kennel is immaculate! Very kind, caring and friendly. Your pet is in very good hands at Rutgers Creek! Highly recommend!
spencer fernandez
2020-05
Great place. Very good pricing. I left my great dane there for a week and they took real good care of him
Susan McCarl
2022-05
My dog seemed to enjoy herself, no issues when she was picked up.
Scott Ortiz
2022-05
Great place, great staff. My dogs love it there. Highly recommended....
Ethel Hayes
2021-05
Nice atmosphere, clean wide open spaces. Friendly staff, well kept kennels. Enclosed outdoor area.
wanda mercer
2023-05
My dog had an Amazing time. Love this place.
Vishal Chawla
2017-05
Hmmmmm gr8 loving place ...memories are somewhat faded as m back in India...but whenever I visit or go permanently figure crossed ...to NY will visit kool place
Wm Bright
2023-05
Great boarding facility very friendly staff
Charlie Reilly
2020-05
Make sure to go in if you need to talk to them, they don’t answer the phone or call you back
Megan Newman
2021-05
Excellent service, beautiful location, and very friendly people!
Monday | 8-10 AM 4-6 PM |
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Tuesday | 8-10 AM 4-6 PM |
Wednesday | 8-10 AM 4-6 PM |
Thursday | 8-10 AM 4-6 PM |
Friday | 8-10 AM 4-6 PM |
Saturday | 8-10 AM 4-6 PM |
Sunday | 8-10 AM 4-6 PM |
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