4.5 (177)
3517 US-20, Nassau, NY 12123
(518) 766-3717
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christie Waldmann
2024-03
I love going here! Down home family atmosphere where you're greeted every time you walk in the door. Always helpful for whatever item or items you need. Quick to help you figure out what you'll need to get the job done. If they don't have it, they'll often order it for you. So much more than your average hardware store. Plants that are always top quality. Pet foods that are a great selection. Household cleaning equipment. And so much more... For a little local hardware store, they really pack it into the space. Every person from young to old is always incredibly helpful. I'm local and I feel incredibly lucky to have this hardware store in our community. If I can get it there I will. Thank you!
Ozzie Pacodavo
2024-04
Decent selection of all types of items and amazing customer service representatives who always are friendly and happy to help out with any questions or finding anything.
Michael Leake
2023-05
Used their app to place an order for a needed item and it was ready for pickup within a day. We stopped in to retrieve the item and were very impressed with the entire store, including yhe many current deals in the nursery department. Staff greeted us and were attentive during our visit. A great place to do business with.
Tim Graham
2023-11
They deserve all the stars. Don't know if there is a better place in the area. Great staff, great people, great store.They are open and happy to help with whatever you need, I have only been in there a few times and I feel like I'm their favorite customer, just incredible service.
Michael Wheeler
2023-10
Incredibly friendly ownership and staff.This is a one stop shop hardware store.I am in here quite frequently and have found nearly everything I need when I have been here each time.Love this place!
Taryn Mullahy
2023-08
I love this, Ace Hardware! My husband and I stopped on Mother’s Day, and Trudy was so wonderful and patient helping us pick the perfect gift for my mother-in-law! Thank you, Trudy! We will be back the next time we need flowers!
TommyD TommyD
2023-09
Freddy and his crew are great for repairs on push and riding mowers ive been a customer for 10 years never an overcharge or surprisewhen ringing out, always calls and tells ya what the issue and how they can solve theproblem for price..
Jody Vukas
2022-05
Have to hand it to the staff here for their outstanding and friendly service. Craig knew my father has been ill and offered to help him with shopping. Everyone goes above and beyond to help pick the right products and offer useful tips and, if they're heavy, assist with getting them to the car.
Angel Manning
2022-05
I go here only to get shavings because there cheaper and you get more in the bag then other places. The people here act like your bothering them and that they are doing you a favor by being there. Just a awful feeling every time I'm there which isn't often. The stock guys out back very friendly polite and helpful. I don't know what the inside workers problems are🤦♀️
Sean Hamn
2023-05
The older guy, I think the owner, is the rudest person I've ever met. It's a SERVICE store. Customer service is everything. Yet these people act like they are doing you a favor by simply doing their job. This is why there is a BETTER hardware store a 1/4 mile down the rd that has better prices, better customer service and has been open and successful for years. The people who run Country Value though, are the reason people hate NY..
Teresa Eddy
2023-05
The Best customer service in Rensselaer County. Friendly, knowledgeable and quick! Oh, and did I mention thorough? Yup, that too. If they don't have it in stock will order. That's why I shop there. And an amazing return policy, guarantee their product line!
Daniel Arscott
2021-05
Love this place. Best local hardware / paint / chainsaw parts / horse feed / plumbing parts. The gentlemen and ladies that work there have been very helpful and courteous during all my covid house projects.
Linda P
2022-05
20 years of amazing service from Nassau Country Value. They have offered me quality service all these years. Never faltered on thorough assistance, no matter the project or job to my businesses. The crew: Mark, Craig, Greg always care about my desired goals. When I walkIn they treat me like a neighbor and there is always a good conversation.For my location this business is essential to us. I don’t have time during the day to drive all the way to Home Depot, park, traffic, lines, delays, etc.
Daniel Fowler
2019-05
Very helpful, insightful and pleasant group.Today in a cookout promotion, a great day to visit and get ahead on jobs for the Spring.That's what I'm doing, and the crew was more than helpful! AND a free hot dog.
Lisa Molloy
2021-05
They help keep our business running. Great to work with, deliveries on schedule even in bad winter weather, has everything we need in stock. A wonderful opportunity to support local business.
Cynthia Alger
2023-09
Went there to exchange chlorine jugs, had NO problem like I had at the East Greenbush store.
Jessica Puckett
2020-05
Always find what I need, everyone is super nice, plus they have a shop cat! I spend 90% of my time there just petting the cat. 5 stars for shop cats.... oh and the store is really nice too lol.
SigGuy 320
2020-05
What a great experience! We went in looking for a specific type of feed for our special needs pony, and a young woman named, Kiki, went above and beyond to help us out.She was extremely knowledgeable, and took the time to compare the nutritional values between the different brands of feed in the category we needed. Without her help, we were essentially flying blind with only a vague recommendation from our vet to guide us. Now our sweet elderly pony has exactly what he needs. We are SO thankful for her assistance!We will most certainly be return customers. Not only for pony feed, but as a result of the excellent service we received, we've decided we will also be getting our chicken feed there as well.I can't recommend Nassau Country Value highly enough!
Bob Rings
2014-05
A GREAT place to do business! Staff is always friendly and very helpful. If they don't have it (highly unlikely) ; they will get it for you or tell you where it is available. Great pool of knowledge at the store to help you solve whatever problem you are having. I have been shopping there regularly since they opened and have never been disappointed with their service or advice. Mark and Greg are always quick to say Hi and offer to help. They have helped our family out many times and are a real asset to Nassau. THANKS again and GOOD LUCK in the future!
Frederick Gilmore
2021-05
Was able to get a beautiful huge citronella plant to keep the bugs away in my backyard! It's gorgeous! Haven't been able to find one anywhere else!
Sandi Dunham
2019-05
Love this place, people are helpful and welcoming. Always willing to help. Will work with you to find what you need . They also promote education for farming, bee keeping and chickens... With seminars and knowledgeable employees
andy milford
2021-05
Best old school hardware store I've come across in a long time! However, avoid if you appreciate staff wearing face masks. They do not.
Joseph Kraut
2023-05
Great place. Super friendly staff. Always helpful
James Arvidson
2023-08
Very friendly, decent prices for a local hardware.
Susan Miller
2020-05
As a good citizen, I know I am supposed to bypass the “big box” stores and support our neighbors. Well, my neighbors at Nassau Country Value fell short. I bought a new propane tank for my grill from their store in April and have been having trouble lighting the grill on and off since. Maybe it is the grill regulator, maybe it is the tank. I had just paid for a refill of the tank in June to be sure it wasn’t empty and my neighbor made me pay again to switch out the tank to test if it was that tank itself (purchased from their store). $20+ to switch the tank for a test. I don’t spend huge amounts of money in their store but I do try to be a good neighbor and buy from them when I can. Not anymore. I will not feel guilty buying from the big guys now that I know my neighbors really aren’t such good neighbors.
Teresa
2020-05
You won't find more helpful staff. And they will order anything not regularly stocked & call when it's in. And insist on helping you carry the heavy products to your car.
Kevin Roden
2023-05
Everyone is always very helpful when you come in, easy in and our of the store experience.
Kyle Wood
2021-05
Excellent customer service and very knowledgeable staff! They will try to get you exactly what you need and will gladly stay with you until you have all your answers!
Jim Kennedy
2021-05
This store is well stocked and friendly staff. It is definitely worth the visit if you're in the area.
Tammy Hallenbeck
2022-05
Country folk with plenty of product knowledge! Always friendly. Nice selection of animal feed as well.
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-5 PM |
Sunday | 9 AM-4 PM |
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