3.7 (91)
59 NY-59, Monsey, NY 10952
(845) 352-6508
blubellebaby.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Aron Teitelbaum
2024-01
This store is overrated. They have TERRIBLE costumer service. And the employees are TERRIBLE salespeople with BAD attitude towards the customers. I bought something for a few hundred dollars. I got home and realized it's the wrong size. The next day they didn't let me exchange it for a different size. I spent a few hundred dollars and I stayed with something that doesn't fit my baby. They do not care if their costumers are happy or not. All they are doing is chasing away their customers. Do not go shop there, it's a waste of time and money. I definitely will not go back to this store.
Perel Schwarz
2024-04
This is the most ridiculous store ever! The most awful service I have ever experienced! Before you buy something there I suggest you check online because all their prices are higher than any other store. So the combination of bad service, high prices, awful attitude, and clostophobic store makes me say I'll never be backPs- if you wanna buy someone a gift do them a huge favor and don't buy it here as you are not gifting the mom you are just making things harder for them- their gifting/return policy is the worst iv ever experienced, and I shop a lot
Barbara's World
2023-12
During my recent visit to your store, I purchased a coat. However, I was disappointed to find out that it was being sold for over $100 cheaper online. The cashier did not inform me that the purchase was final sale, and I did not receive a printed receipt. When I returned to the store to discuss the issue, I was met with unhelpful and dismissive customer service. I hope the store can address this matter and find a resolution.
Jay Waltson
2024-03
Their policies are absurd, ask their policies before purchasing as there's no way of return with them.
R H
2023-08
Horrible customer service. I had bought 3 items from their online shop and one of them was unavailable and two of them were wrong items. I have been trying to reach them but they have never replied. They don’t care about customers. I will report about this shop to the brands they deal with.
PASAB ESTATES
2024-01
BE AWARE !!!!Store policy gimmicks and rude service.......
Y Kim
2021-05
I would like to give more than five stars if I could! The experience to shop was really awesome. Friendly and helpful service was provided, which defintely made my day 👍🏻 And they have lots of good selections as well, I am sure you will also love them.
Jacob Unger
2021-05
Bagging for our business but returning terrible service, don't start up with this people and their crazy return policies, random items not on sale are being sold on "final sale".... And what ever you need to give back you only have 2 (!) Day's to do so and even then you only get store credit (🙄), one of those 2 days there was snow and we couldn't make it to the store so we came back on day 3 but there was no one to talk to, this owners are rude and should have never own a store.
Lp Herskovitz
2022-05
Horrible customer service!!!! Do your selves a favor and stay away from a store that doesn’t care about its customers and doesn’t appreciate business. I called seven times today, was on hold for over 30 minutes and no one answered at no point. I reached out on WhatsApp as they suggested and on Instagram in the morning and I was never helped (someone responded once and disappeared). You can be sure that you lost me as a customer. Unbelievable!!!!
Chumy Herman
2021-05
I have been shopping for my daughter here for 7 years and walk out every season with something from them I have amazing experiences, the owner and employees are such a pleasure to shop with they are friendly and patient and make the whole experience so easyYou have a gorgeous selection we can’t wait for next time we come!
Brooklyn Lee
2020-05
Nice stuffVery expensiveBad qualityBad attitude and service. the sales ladies were all busy with their smartphones . It was as if they were doing me a favor by letting me pay.Return policy changes from hour to hour.Wish I didn’t have to shop here, sometimes I don’t have a choice
corbett hoffman
2017-05
This shop is for more then just baby! They have stylish European gorgeous clothes from birth to age 4. As my husband pointed out it is like having the best of each boutique in NYC all in a one stop shopping experience. The owner has a magical eye and makes dressing your child for a special event or for every day a breeze. Make an appointment because it can get very busy! If you want compliments on your kids clothes this is the pace to go!
Yitty L
2020-05
my experience at bluebell was something out of this world!looking on my baby wearing this adorable two-piece, makes me happy.but, knowing what costumer service i got while buying it makes me thrilled!buy at bluebell, you wont regret!
Chaya Isenberg
2018-05
Shopping at Blubelle is always a great experience. Chavi is super friendly and attentive to her customers. If she thinks I might like something she'll message me about it with no pressure. The selection is amazing with a wide range of prices for all budgets.
Dina Pernikoff
2020-05
They have the most beautiful pieces and the best customer service! Always have a really good experience when I shop there!
Moe A
2020-05
Watch out with these people when you buy they are telling you that you will be able to exchange the item when you come to exchange it they are claiming that everything is final saleAnd there’s no one to talk tooUnprofessional customer service
Gitty Brach
2020-05
Always have something unique and different for all my gifting needs...my go to place for everything baby! They will overextend themselves to make sure I leave happy!!!!
Chany Hershkowits
2019-05
Personaly it's my favorite baby/lavette store. Its centrally located I the town square mall, and they carry the finest selection of baby and kids brands up to 5 years!
udy brull
2022-05
Had best experience ever!! I got service right away and found the cutest stuff!!
Jack G
2019-05
Very poor attitude. After being a good customer I thought they'll treat me better but it's the opposite the more you buy the worse they treat you.
David Goldstein
2021-05
I deleted my bad review since the company replied very nicely, but I will keep a 2 star rating until they improve there return policy
simcha rosenbaum
2022-05
love to shop there best costumer service its the place to go love love it!!!
M G
2021-05
Service is not a option at this storeSunday sale is final with out any reason1 day money backAnd they want us to shop localI got a reply from you and 2 day exchange policy is not a policyA policy is 7 day exchange 3 day money if not don't say shop localI think shop local Short start by the store and the store should give 7 day exchange to day money back
Esty Bodek
2023-05
Awesome customer service! Beautiful clothes.
Estefani Barrera
2022-05
Amazing and fabulous place! Nice clothing, great people and a wonderful place to shop!
rabbi b
2023-05
Great selection and prices wonderful staff
oihavim list
2022-05
best costumer service best selection ever love to shop there
JACOB ROTH
2020-05
Friendly service, very big selection, hi end quality clothing, extremely happy
Main St. Optical
2020-05
Great spot. Great products. And very helpful staff. Great experience.
Ja Smith
2020-05
No customer service.Phone calls are not accepted, they only have a phone number for the stile.Very expensive.Crazy return policy.
Monday | 10:30 AM-6:30 PM |
---|---|
Tuesday | 10:30 AM-6:30 PM |
Wednesday | 10:30 AM-6:30 PM |
Thursday | 10:30 AM-6:30 PM |
Friday | 10 AM-1 PM |
Saturday | Closed |
Sunday | 11 AM-6:30 PM |
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