Maxwells Chocolates & Ice Cream

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2024-04

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Alexy Frangieh

2022-05

A sudden spot that reminds you of Vienna, Paris, Copenhaguen... Welcoming staff, the shop itself is pure eye candy, and a hard to decide what to pick due to the large choice of sweets.

Egle Rakauskaite

2024-01

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Noa Stahlberg

2024-03

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Matt Brian

2023-05

Awesome small business. The almond bark is one of my favorites. The selection of different candies is pretty wide. The store is clean, and customer service is quick and friendly. Overall, great experiences in store.

katherine ar

2023-05

Truffles tasted amazing and delicious according to the person I gifted a box of nine beautifully Spring themed decorated truffles to. This store is worth a visit if you’re in town. My giftee was my daughter, so her review was honest, not just being polite. She raved about them. Not sure what previous reviewers didn’t like about them.I believe box was $18, but turned out to be well worth it for taste and pretty presentation.

Ben McFarland

2019-05

Great atmosphere, good selection, and a friendly staff. This small town ice cream and candy shop punches over its weight. They had a nice range of choices, from hard ice cream in a dish or choice of cones; shakes, smoothies, and sundaes. I believe they even had a homemade frozen banana option. The chocolates are handmade and the portions are decent. Well worth the stop, especially if you are headed out after a swim meet.

Ja Be

2022-05

Such a cute place. We brought the kids here after stopping into the plant shop next door. Maxwell's reminds me of a candy shop I would have visited as a special treat as a kid. They have a nice variety of chocolates and other candy. We will have to go back to try the ice cream.

Megan Fernandez

2021-05

This is the best and amazing place to get wonderful chocolates and milkshakes and much more.It's my 3rd visit this week and I cannot ever get bored of it!I would highly recommend this place.. They have all the good stuff here...The ultimate is one of my favorite ❤I make it a point to visit this store everytime I come to Hamilton every week.You guys are doing a great job!!The Staff is so kind and very friendly..Kuddos!!You guys are doing a great job!

Melissa Fraley

2020-05

Cute ice cream place in the heart of the college town of Hamilton. Ice cream selection is good and everything we've ever had was delicious. They have bulk candy, milk shakes and some alcoholic milk shake selections as well. Inside has a little old time ice cream table and bar stools to sit and enjoy your treats. It's a stop we have to make at least once each time we visit.

Wendy Wark

2023-05

Maxwells not only has delicious truffles, chocolate, candy and ice cream, but you can pre-order cakes for special occasions! I pre-ordered a 60th Wedding Anniversary cake for 25 people. Jenn exceeded my expectations by making a vanilla 4 layer cake with butter cream frosting, fresh flowers on top and on the side, wrote our message top with lavender colored frosting and even included a delicate gold 60th cake topper!The cake was enjoyed by all and I received many compliments about how tasty it was and questions about where I ordered it. We will be ordering all our special occasion cakes from Jenn at Maxwells in the future. 🤩

Faith Z

2021-05

Fantastic old school chocolate and ice cream shop! They have a beautiful glass display with handmade chocolates, as well as old school favorites. And the ice cream is amazing, we love their sundaes and shakes!

Tyler Cronin

2021-05

As a local Maxwells was always my favorite childhood candy store to go to; they had tons of candy to choose from, incredible ice cream choices and the workers were always so helpful but my recent trip there was so much different than I remember.To start, the ice cream is Gilligan’s which is great! We love and support them all the time but I would much rather go to Gilligan’s and get a burger or their amazing chicken sandwich and have an ice cream there instead, especially with everyone in town selling it by the pint now. It seems pointless to me to have something everyone else has, but it is exciting that Gilligan’s can expand!The truffles changed recently and even though I was hesitant I decided to give them a try because they were so cute and were recommended, but they just simply miss the mark. The flavor is ok, but that is about it, they are just ok. Their bulk candy was a bit stale as well and I had to put my gloved hand in their candy bin which seemed pretty unsanitary to me, even though I was reassured it was the “recommended practice during COVID”. Their candy can be bought much, much cheaper at price chopper or a dollar general. I remember coming in when I was younger and seeing so many different options that you couldn’t buy just anywhere but we’re forced to buy it from here if we want to shop local.I also noticed the prices went up a little bit since my last visit which is to be expected as business changes and with COVID being a lingering pest, but paying over $5 for a smoothie that is made with sorbet instead of real fruit is super disappointing, especially since the flavor isn’t as good as to be expected. When I inquired about them being made with sorbet I was given the usual pitch about how the sorbet is from Gilligan’s and it’s great, which is true, it is, but it’s not smoothie material in my opinion. But Fojo Beans just came out with their smoothies and those are incredible! Smoothies aside, there’s a really small selection when it comes to vegan options compared to the other amounts of candy they have which is super disappointing as well. My best friend is Vegan so I ran right to Maxwells to get her a gift, but I ended up leaving without anything vegan because the options were so miniscule.But despite everything else, what really got me was how much their customer service has changed. It went from being personable and caring to getting in and out as quickly as possible and nobody is that friendly anymore. I’m so disappointed in the way they handle questions about their products and how they attempt to upsell you on everything, which is why I bought the truffles I previously mentioned that the person swore were amazing. But also, the girls do not wear their mask behind the counter when customers aren’t in the store? When I came in, they were scrambling to get them on and didn’t even bother to wash their hands after putting on the mask? I get it, wearing a mask your entire shift is awful and they are not comfortable, but to not wash your hands is disgusting and is something that should be done normally without Covid even being a thing.Long story short, their product has gone downhill and provide ice cream you can get anywhere, the workers are not friendly and seem to have a sales pitch about all their products, they lack an actual variety of vegan options, their smoothies are made with sorbet and not fresh fruit and they don’t seem to clean as well as they used to as the outside tables were both dirty and there was ice cream melted on the floor as if someone dripped but they didn’t even bother to wipe it up.There’s so many other negative things I could say but my review is already long enough, I don’t recommend that you support this business.

David Syracuse

2022-05

A must-see when you're in town! Great selection of chocolates and friendly service. The prices reflect the quality of the product.

Mark Cohara

2022-05

Received a box of truffles this week and I am very disappointed. They are not the same as the ones I had 2 years ago. They are smaller and the chocolate is not as good, will not be buying them again. Very, very disappointed. Shame on whoever made the decision to make the change.

Nathan Rollins

2019-05

Happy friendly service very good menu not too expensive huge portions of ice cream that are pretty good. I had a peanut butter sundae and I really couldn't finish it but it was so delicious I hated throwing a little bit away.

anne powles

2019-05

This place is a great place to stop with kids. Its well priced and very delicious! The variety of weird and creative flavors makes you want to buy them all. I will definitely coming back soon!

Stephanie Crain

2019-05

Great selection of delicious chocolates. Ice cream is amazing- so many options. Adorable atmosphere. The hot fudge topping is not to be missed!

Mark Jones

2023-05

Great atmosphere and sweet shop-type items. The ice cream tastes homemade.

Eric Wilke

2020-05

Great ice cream, many flavors, at VERY reasonable prices! Cute small town shop. Very good chocolates too.

David Tanner

2021-05

Small premium Sundays are huge. Good assortment of premium chocolates. Plus wine and spirits ice cream available.

Ben Badin

2017-05

Great desserts from ice cream to candy!

Innovated Visions Jewelry

2022-05

I love everything about Maxwell's! Divine chocolates and all different kinds of goodies. Best candy place around!

David Schertzl

2022-05

So many flavors to choose from. Candy, sorbet and even custom birthday cakes. Nice place

Carla Kutzuba

2021-05

Delish!! Very reasonably priced. Had ice cream but next time maybe some chocolate!

A. LeDuc

2021-05

I've lived in Hamilton for almost my hole life and have never been here wow amazing and very welcoming thank you!

Paul Barnhart

2023-05

Friendly and curteous staff, always pleasant and the sweets are amazing!

Sam Speer

2021-05

The chocolates are awesome, and the mango sorbet is out of sight! Friendly service, too.

Valerie Smith

2021-05

Super yummy ice cream and chocolates in a delightfully quaint shop in the heart of the Village of Hamilton.

Bec M

2019-05

Small ice cream place with great shakes and sundaes. A Colgate student favorite!