Dollar General

4.1 (202)

162 W Milton Rd, West Milton, NY 12020
(518) 288-5132
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Adam G.

2021-05

Great product selection, great prices and awesome customer service! They have anything you may need at this Dollar General. It’s usually not too busy so you can get in and out relatively quick. There is plenty of parking space as well.

Charlie Blue

2023-05

Well on many occasions I have seen freight on the floor but never on the shelves. There is a angry looking lady, I think the store manager outside almost every time I visited smoking. It was the only time you really see her. The couple times she does cash you out it is with an attitude. I also heard things I probably shouldn’t have like having workers going outside to make false surveys to make her score look better. I mean it’s not like they hide what they talk about and almost seem proud about it.Then the workers are never at the register. You would think okay well at least then they are stocking freight but NO! I caught them shopping or just talking trash about other workers or customers. I’m really shocked that anyone goes here. I mean if you want you constantly be judged by the workers and wait in lines only to be giving attitude then this is your place. I instead would go to Galway or Ballston Spa location. They have better stock, well any stock is more then what they have. They also have more friendly staff and no loud music. Oh and they are closed often with no explanation.

Joel Eglintine

2022-05

This location is a joke but it ain’t funny. You’d think with the amount of time the staff are smoking or just MIA that the shelves would be fully stocked - nah. Dirty, cluttered store. Weird, rude, or dead-eyed staff. No semblance of management or pride in the store. Shame.

Heather Vanburen

2021-05

Deb is an awesome associate she does not hesitate to go above and beyond her job duties to make my shopping trip easier she is quick to notice if my painlessly is more severe than normal and quickly and efficiently does everything she can to insure that my bags are packed light i don't have to lift heavy items to the counter and even rang my single bottle of water first so I could drink it. Every time I have been in the store she greets me by name is pleasant and genuinely inquires after me and my family all while continuing to carry out her job duties as she does with other customers, she truly makes shopping there a pleasant experience and is knowledgeable about the store the services it offers and is often multitasking, she is also quick to help other associates when asked. Dollar General is lucky to have a personable, hardworking and reliable employee especially during this "new normal ".

Christine CC OBrien

2022-05

Shelves are usually always empty. I've worked in retail all my life and there are too many truck crates, products on the floor where customers can not get around, through the aisles. This is unacceptable especially if a customer got hurt. These crates should not be out on the floor during shopping hours . Store is a mess, clutter in every aisle. Very dissatisfied with this store these days.

Nancy Yakush

2020-05

Two stores we went to today. I asked for items I couldnt find, but was listed as in stock on the DG website. They refused to go in back and get the items I wanted. Also wanted to purchase items that were on the carts in the store. Store manager wouldnt let me do that either. Then deliberately moved the cart to the store room. Very poor customer service. You have people willing to spend money and you wont provide the product. All this does is drive customers to your competition.

Marvin

2019-05

Not to friendly, very moody people. Shouldn't have to wait at register to be checked out. Plus been watching a item that all other DG STORES HAVE . But this store never seems to have it. It sells so quick as the employee says but that's BS. So they finally got the item and nobody is buying it. To funny. Employee lied . so disrespectful.

Shannon Pool

2020-05

Staff is almost always friendly, only had an issue once. And that was only because I think they were frazzled. Items are kept stocked and store is usually clean, organized and aisles clear.

B L

2020-05

Cashier was rude and refused to return my small fan I purchased. I had the receipt and it was less then a week. Also nothing wrong with the fan. She refused to return even for store credit and refused to get me a manager or even call one!

JazzTheKami06

2020-05

This place is a lifesaver especially for last minute things as there really isn't much else in the area. My only issue is the place is often understaffed which reflects on the shelf stocking, to no fault of the employees.

Rose Gilbert

2021-05

Cashier was very helpful and friendly. She cashed us out quickly, we didn't wait too long. Very pleased with the service...

Elizabeth Butchino

2023-05

Went there today 10/26 to grab a few things got to the door there is a red condemned sign on the door. Yet they are still open. I did not go in.

Cassandra George

2021-05

The usual disarray of aisles blocked by pallets of merchandise to be stocked and not a soul in sight. No option for Google pay is pretty lame too.

Diana Matos

2021-05

Went in 2 purchase an item & altho the store was crowded with inventory I was happy 2 find wut I went in 4 & was able 2 purchase it rite away with a friendly cashier assisting me.

David Smith

2021-05

Cash register isn't always tended to, have to wait for someone to appear. I think they have not enough people to staff properly.

joby castilla

2021-05

One of the staff members was VERY rude and condescending to not only myself but others before me . She REFUSED to wear a mask and stated that NO ONE was going to make her. When i walk in now and see her , i walk right back out. No one deserves to deal with someone so miserable

Jim Rogers

2021-05

Are used to always snub general dollar but had to go in there and a pinch one day and found out that they have almost everything that Walmart does in a tiny tiny little store there pretty amazing employees are always very nice

Mike C

2021-05

Regardless of Covid-19 shortages, DG has great selections and prices. Do not forget to use the DG app for extra discount savings.

Tiffany Aldrich

2019-05

Employees very helpful friendly and store is always getting something new and with great deals.

Valerie Vadnais

2021-05

I like shopping at dollar general nice but there are two employees that don’t where there mask at all

Krystal Berg

2018-05

This place has the best prices on name brand items. Staff is friendly. And they literally have EVERYTHING!

Brazen Sigilos

2017-05

This is a new store, so it's best to be patient, however it is generally kept in good condition and has decent prices.

Kyle Abrams

2021-05

Rude and unhelpful associates. If you like sarcasm and snarky remarks, you should shop here. If you like to be treated with respect, go elsewhere.

Dana Day

2018-05

Just about anything you need is there. Also great locations and reasonable prices. Staff also pleasant.

Christine CC

2019-05

Great staff, tho at times products r not on shelves which frustrates me

Denise Totten

2021-05

Cashier that is Tall with red hair is the rustiest person. Should not be dealing with the public! Always rude and condescending.

Carolyn Minett

2018-05

Great store, always find everything I need! Very nice employees.

steven willey

2020-05

Great prices, good seasonal items. Good for a quick stop off or clearance sale.

Sherry Sanderson

2019-05

They keep changing things, process could be better but it is convenience in its location. Needs to sell newspapers on Sunday.

Benjamin Ostrander

2019-05

I felt that the employees were not helpful at all when lookong for a certain product, they would rather be speaking with other employees than help customers

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

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