4.6 (30)
2224 Mt Hope Rd, Middletown, NY 10940
(845) 386-9929
highpointk9.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jasmine Doolittle
2024-04
High Point is a great training facility. The staff is kind and honest, helping you and your dog(s) work through anything. I have two American Bullies who have been attending classes at High Point K9 Center for a year and a half now. I can’t believe what progress both pups have made. Highly recommend!!
Annie Holmes
2023-05
Honestly I’d give 0 stars if I could. I get it, puppy classes are a lot and can be difficult. But one of the main points of puppy class is to allow the puppies to socialize, well, not with this woman. She basically told me my little 4 month old was stupid and needed a lot of work ALL BECAUSE HE WANTED TO SOCIALIZE! I use to train animals professionally, so I know not every animal is the same. I had trained my little guy a few things beforehand just to get him started, and she had told me that all my training was wrong and stupid. There’s no right or wrong way to train, every animal learns differently just as any human does. What really sent me over the edge was her telling me my 4 MONTH OLD LITTLE PUPPY- needed a prong collar. She put it on him and my heart still breaks when I think of how he reacted to it. Prong collars can be great for animals that need them if they’re used properly, but I will say my puppy did not need it. I did not return after this and I never will, my advice? Find someone else with a little more compassion and less abuse.
Ricardo Sanchez
2019-05
One of my 2 Czech Shepperds had an agression issue, so bad that my home town has declared him dangerous. Court orderered training was required in order for us to keep him. Spoke with other trainers who frankly would not take the work to recondition him. Vicky at High point gladly accepted the challenge . 2 weeks into training our shep has made some incredible and obvious inroads . The training will continue but I can confidently state this dog will he ruled safe to keep.I am real grateful to the good people at High point K9. I recomend them whole heartedly for obedience training and for the extreme case like mine . Cheers !
Nickie Amber
2023-05
Firstly, I'd like to say how excited we were to start classes here, seeing the great reviews and even a few recommendations from people in the area. Unfortunately, our experience here was far from great. In the first two classes I noticed the instructor was blunt with the owners of the dogs, I brushed it off as her teaching style. In my opinion she crossed the line of being disrespectful a few times towards other owners, but we continued on, hoping it would pan out how we wanted. On just my third class, she kept commenting about everything I was doing wrong and while I feel she could've been more respectful, I pushed through it trying to do my best. My dog kept looking at other dogs while we weren't doing anything and I was listening to the instructor. Well she didn't like that and corrected me to correct him, and while I tried I couldn't do it to her standards. So she takes over, grabbing my leash. She tried to get my puppy to obey her, and he wasn't listening. She then lifts him by his prong collar off his front legs over and over until he's crying in pain. She let's him go and he finally looks at her not the other dogs, and she said "see you need to do this. Good boy" she tries to give him a treat and he refuses to take it. She tells me I have my hands full and walks away. I try to talk to my puppy and give him treats, but he couldn't even look at me. He was crying and refusing to do anything. I can understand the method to an extent, but I feel that turned abusive very quickly because she was flustered he didn't listen when she tried to show me how it's done. I walked out of the class and didn't go back. Overall, I'm not comfortable with how she treated my puppy, as I don't feel you need to hurt them to teach them.
Jen Segaloff
2023-05
I have to say, there was a steep learning curve for me. I've never been to a formal dog training facility before this and in the first class I really felt like I could do nothing correctly! I wasn't feeling very good about the experience. I have always trained my own dogs and they turned out great.Once I got the hang of it, and really started seeing the progress, I fell in love. My pup and I have reenlisted several times and it is now a regular weekly activity we do together and we both enjoy it! The dog looks forward to working and we do it about 10 minutes each day plus our weekly class.
Kelly OBrien
2020-05
Such a wonderful center and staff! I have learned so much at High Point for training my GSD puppy. Kim is a very supportive, knowledgeable trainer. Looking forward to continuing training at this facility.
Joseph Desimone
2022-05
Great people they evaluate your dog they help you train them to become exactly what you want
Sherrie Desimone
2022-05
Professional, knowledgeable very comfortable with the trainers. They truly demonstrate a caring and concerned for the the dogs and their owners. I would highly recommend high point K9 center.
Chris Pollard
2021-05
Great trainers who use a balanced approach to dog training. They teach you to strategies you can use at home to have a well behaved, safe, and fun dog.
Janet Zittel
2022-05
The staff is clearly knowledgeable about dog training and want nothing more than for you and your dog to reach your full potential. Highly recommend, especially for new dog owners/handlers!
Jessica Spall
2023-09
Best dog training facility. Trained 3 dogs here and very happy with the outcome
Debbie Corr
2023-06
Love this dog training place. My large dog is doing great with help from Kim.
Jean Schmidlein
2021-05
Fantastic place to take your dog for training. My wild German Shepherd is learning her manners here.
Michelle Brozowski
2023-05
Highly recommend Kim as a trainerKnowledgeable. Caring, helpful. Qualified
Bruce McNeilly
2017-05
We have been trying with Kim. She's an outstanding trainer.
Lauren Potter
2020-05
Made great progress in my puppy’s behavior. Taught me also😊
Gene Osias
2020-05
Dr Harris is great as is all the other services there
Jennifer Brosnan
2017-05
Great training facility. Knowledgeable staff.
Thomas L
2021-05
If you haven't been with your dog your missing out!
Bernard Sobotor
2019-05
Great trainers. Good facilities
Tony Fray
2023-05
They are great with your dog
Douglass Linguanti
2018-05
Great staff, Great dog (people) training
Joseph Paes
2021-05
Best Training Facility in N.Y.
Stephen Marquez
2020-05
Excellent training skills
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