4.6 (472)
2076 Merrick Rd, Merrick, NY 11566
(516) 379-3456
muttsandbutts.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carleen Menkes
2024-04
Love love Love shopping here! So friendly, helpful and knowledgeable! Thank you, Joe for ordering my Small Batch frozen sliders for me! Danger and Tayter say thank you! @dangertakesover
FTC NYC
2024-03
I live in the area and not sure why I stopped coming to this store. People are very friendly and helpful. It’s been a couple years but I’m glad my wife and I came in tonight so I’ll have to stop in more often. Prices are great and especially on the dogfood.. keep up the good work.
Patricia Owen
2023-05
I went here twice in the last month, 1st time Paul helped me and today Tom helped and they both were phenomenal. Extremely knowledgeable. Neither pushed anything on us and was extremely honest and courteous. They helped us upgrade our beta fish tank. Highly recommend this place. Forever customer.
Fat Louie
2023-12
Store carries a lot of food brands and items others don't. Not sure if I met the manager or owner but he's super friendly and whoever does the hiring does an awesome job. Attentive and friendly staff. Great store.
Stephen Collins
2024-03
Good selection of pet foods and treats. Big aquarium area for the fish enthusiast. Convenient location.
GARY SCHNEIDER
2024-03
People in tropical fish dept know what they are talking about. They aren't just out to sell fish if it dont work for you. Like chain fish stores
K Frank
2023-10
My go to for all of my creatures needs. Dogs, cats, turtles, etc. Family business for many years, knowledgeable staff. They will special order things for you , no problem too! If he can get it, he will. Unfortunately, my sweet little four legged family member has gone on and I have no reason to go now, but I will in a few months! I can't wait to take them there to get their holiday pictures (yes, they do that too!)
Sara Gold
2024-02
Nice clean store with happy animals and knowledgeable staff
Maverick Dobkowski
2020-05
I love this store! i got my guinea pig named "SHRIMP" from here. Now h is two years old and h is well behaved
Randy Carnahan
2023-09
Pleasantly surprisedThe freshwater fish selection was actually better than I originally expected And the staff was knowledgeable in selecting the correct gender of the species that I keep . I’ll be returning
Jean Messina
2023-07
Prices are competitive. Staff is super! They know their products & can advise appropriately! If you need something & don't see it ask...
Dethany Grizz
2023-08
Very well run shop. Always helpful and kind to their customer's. Old fashioned warm service!
Mecca Gibson
2023-05
Only have 1 cashier and she was in the clouds. I know we are short staffed as a country but managers need to hop in and jump start a register don't act like your too good. Great xustomer service will keep people coming back.
Laura M
2023-07
Great place to check out all different types of fish. Buy some food for your dogs my nine year old autistic son loves it here
Gabby M
2024-04
They have everything AND are very friendly
Matthew Wrynn
2023-05
Came for food and left with a bag of food. Noticed I made a mistake and it was the wrong type. Brought the bag back honestly thinking they may not return it and in reality it was my fault so I was rather content either way. But they returned it and got what I needed for Mya. Long story short the ease of the matter was quite refreshing especially in times of economical uncertainty. Also notice they had some cool leash/harness selection and these nice triangle huts that look like my wife won’t complain about how it looks in the living room. Maybe it could stay there, maybe?
Roy Gunther
2024-04
Staff and prices are great
Lilian GRIJALVA
2021-05
I had so much fun looking for everything for my puppy. The owner was very nice, will definitely be back.
Andrew D.
2021-05
Huge selection of dog food. We have been feeding our dogs Fromm and needed to special order it from either the internet or other pet stores. Sometimes it would take a week or two to get it. Now we just walk in and grab what we need! They also have a great selection of all pet care products. Highly recommend
Daniel del Ponte
2021-05
Guy who helped me in the fish section was good and quick. Fish looked healthy.
tom nikolis
2023-11
Great fish department, helpful and knowledgeable.
Gary LoGuidice
2022-05
Mutts and Butts is a small local store but they are very competitive with their pricing. They beat the online stores at their own game. It's not all about the prices. They are convenient and have a friendly knowledgeable staff. Amazon has become expensive so do your homework.
J
2020-05
Amazing variety of food brands. Competitive prices- even compared to Chewy. Helpful staff who have made good sugggestions when I've needed, and will special order. I do not go to the big chains whose foods frequently are past expiration dates. Have not had that happen here.
Thomas Byers
2020-05
This was my first visit. Needed to pick up a couple of cases of canned dog food. They had both varieties I was looking for and a staff person assisted me in getting them down from a high self. Price was competitive with the big box pet chains. Would definitely visit again.
LINDA MACDONALD
2023-05
Fabulous customer service ! The price on Merrick dog food is less than Chewys !I always like to shop local , especially when I'm treated so well.
Brian Whoo
2019-05
Love this store!!!!! I wish it were closer to my house. Staff was extremely friendly. They loved my dog and showered him with treats(they asked me of course first.) They all asked to pet him which I love!!! They have such a large variety of foods and treats. Its an all around pet store. Small business not like your petcos and petsmarts. Seems like they really care about their customers here.
J Clanton
2020-05
Great variety of fish, tropical or not asking with everything you need to cats for them. Very knowledgeable staff. Great selection of food, toys and treats for dogs and cats. They also had baby rabbits and occasionally cats or kittens. You could honestly spend an hour deciding what to get.
Gwyn F
2022-05
I’m really happy to say this store is the best! They have shelves full of products, knowledge staff, and the best prices. I’m pretty confident their prices beat Chewy and Amazon! Looking forward to coming back! Thank you guys!🐶
Benny Gerard
2020-05
Best local pet shop I've been to. Great selection of items and lots of healthy options for your pup (I go for the selection of honest kitchen and Stella and chewys). The staff is really great and always super friendly to me and my little puppy.
Christen R
2019-05
I purchased a beta fish at this store and I’d like to let the workers know that they should not inform customers that beta fish don’t need space to live. 3 employees told me this.This is false Information and cruel to even state as a fact when it’s not.Beta fishes in those containers are not happy and will not thrive or live long.Just because a beta fish CAN survive in a mud puddle does not mean we should let them live that way.Research states that beta fish MUST BE IN A MINIMUM OF A 5 GALLON TANK to survive properly!!!!!!!!!!!They also need a heater because they normally live in 75-80 degree water temperatures!I am very happy that after first listening to these uneducated employees, I did my own research and ran right back to a pet store and purchased exactly what my beta neededWell.....he’s THRIVING! He has a 5 gallon tank that only cost me $20.He swims beautifully, and has recognized me as his owner. If I am standing in one area of my kitchen he will swim that way and watch me. He’s very sweet and I’m very glad I was able to give him a decent life.His heater keeps his water at the normal temperature it should be, he eats 2x per day just a tiny sprinkle of flakes each timeAnd 50% of his water I change weeklyDo your OWN research when buying any pet. And employees PLEASE provide facts and proper information when customers want to make purchases for animals you have in your storeContainers are NOT a proper or healthy living environment for beta fishes! It’s abusive and if you want customers to properly take care of them then provide them with the right infoThanks!
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-7 PM |
Sunday | 10 AM-6 PM |
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