4.7 (61)
10 Phillips St # 1, Massena, NY 13662
(315) 769-9565
peetsjewelers.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carrie Burnor
2024-04
They have a lot of beautiful jewelry here. The prices aren't too bad. The staff is very helpful. They also buy gold here. They're never extremely busy so you can usually get waited on fairly quickly.
Robin Compeau
2024-04
Customer service here is remarkable! Thank you so much for your time, and having the services you offer available locally. 😊 Highly recommend going and checking out Peets, and Family Roots!
James Reagen
2023-12
Great St. Lawrence County business. Knowledgeable staff, terrific service, great products. If you are looking for that special gift, these people can help.
John Boyea
2024-04
Lots of nice jewelry and every one there is very helpful and always happy to help treated me right on some pieces I brought in
James Quant
2024-01
Bought a pair of beautiful Sapphire earrings from Kaileh and was thoroughly impressed with the superb Customer Service.
gordon ashley (SAshley)
2024-01
Very friendly and helpful. Pleasant to do business with,. Kinda make ya feel like family. Staff and products are first rate!
Justin Ouellette
2023-05
PEETS LOST A $10,000 SALE BECAUSE I WAS TREATED VERY POORLY BY THE WOMAN WHO WORKS FOR THE ENGRAVING NEXT DOOR (I don't know her name but I noticed SHE HAS NO RING ON HER FINGER, OR A PERSONALITY)My wife was getting her hair done so I took her ring (for size reference), to Peet's Jewelers and I was going to surprise her with a beautiful new ring with a giant diamond... One of the two women helping me (come to find out works next door at the engraving place) said there was a ring missing began treating me like a suspect and was very disrespectful, even though I was about to spend about $10,000, and then when she found it, she didn't have any remorse and I got ZERO apologies not respect ZERO STARS
Jennifer L.
2020-05
We bought my engagement ring 💍👰🏼🤵🏻 here. No pressure sales people - they will help you find just what you want within your budget. And friendly too! I highly recommend Peets to everyone I know and to you, yes you - the person reading this. You will not be sorry. (I only wish car buying was this easy!) 🤣
Nadine Elliott
2019-05
I went to Peets with my fiancé to have my heirloom engagement ring resized. The staff was incredibly friendly and helpful, my ring was finished sooner than the date they told me, and it came back looking brand new! The price was very reasonable as well. I can't recommend them enough! We will definitely be returning for our wedding bands.
Jim Gillick
2023-09
Great selection and super nice people.And my girl loves the ring thanks so much!
Robert Gore
2021-05
I recommend to everybody if you want nice jewelry go to Peet's Jewelers they are the best in town I think they're the best anywhere. Prices are cheap and the quality is excellent. And a staff very very helpful. And they are so polite. Thank you Peet's Jewelers for everything you've done for me
Harvey A Ward Jr
2022-05
Nice first time intro. But when learning jewelry repair/mods will take at least 3 weeks to return makes one used to nearly instant service have willies about the secure return of jewels and any gold coatings removed and valuable stones being swapped for lower grade ones.
Robert M. Wells
2024-01
Great place to do business with, efficient and trustworthy
MARSHA GRAY
2023-05
Family engravers do a fantastic job. Large selection of engravable items. Of course then stop on the jewelry side!
Nicole Cook
2023-05
My fiance bought my engagement ring there, beautiful ring but they ordered the wrong size, and are making him pay to resize their mistake.
Joe Boyle
2022-05
Super helpful staff. Beautiful store. Quite a bit of jewelry in stock. I went in for a repair on a bracelet which they send to a jeweler.
Ben Noreau
2021-05
Went in for a watch repair. Issue was resolved in house while I waited. Efficient professional service. Will definitely be a repeat customer. Thanks Peets!
Lucas Bryant
2022-05
Great staff, very nice people. Owner is very personable. Would recommend Peet's for any jewelry or egraving needs!
Gina Shoen
2020-05
Fabulous hometown jeweler! They truly stand behind their warranties and work! Great customer service and friendly helpful staff!
Elizabeth Gagne
2018-05
I got my ring resized here and it looks gorgeous! It fits so well and the resizing was very reasonably priced! I am very happy with the service
Phil Trivilino
2020-05
Checked out and cleaned my wife's rings, no charge. Replaced batteries in a couple watches. Very reasonable.
Steve Boutot
2018-05
Always have the best experience with the group at Peets Jewelers. Very friendly owners and all the help. If they don't know the answer to my questions, they find out.
Dawn Latimer
2020-05
Love Peets! The staff are all friendly and very helpful. Always enjoy shopping there. Highly recommend this store
Jennie Green
2017-05
Everyone there was so friendly and helpful and they caught repairs that needed to be done to old jewelry that another jeweler had missed.
David Sanford
2018-05
Very accommodating and friendly staff. A pleasure to do business at a place where the customer is treated like they are valued.
Cheeta Lazore-Dietlein
2020-05
Have been doing business at Peets for 53 years...my go to place for jewelry/gifts! Great store, great staff!
Cathy Howard
2021-05
Fast service and nice jewelry. Had ring repaired and it was great workmanship.
Susan Kocsis
2023-05
They were not willing to help with my watch or even try to contact the watch manufacturer.
Lindsey Michele
2022-05
Very helpful in fixing my late mother's watch. I'm very appreciative.
Joy Hughes
2023-05
Always have a great experience with the Girls always very helpful .
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | 9 AM-3 PM |
Sunday | Closed |
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