Dollar General

4.3 (180)

232 N Main St, Massena, NY 13662
(518) 980-0155
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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kyle deshane

2024-03

Spreads gossip about former workers, tries to convince people that people are mentally ill for no educated reason.Working here was decent other than being treated like an idiot for no rational reason.Stop preying on mental health in general.I'm 100 percent sane and yall act like im not because I use and exercise rights legally and accurately.Yall are paranoid.Think about what your doing before you damage people's lives, this is in fact defamation of character grow up.

Carrie Burnor

2023-05

This store is very clean and easy to find things. The employees are friendly for the most part. They have a lot of good buys in here, food, any household items, pet supplies, make up, toiletries, ect. Every Saturday if you have either the paper or the digital coupon you can get $5 off a purchase of $25 or more. That's nice.

C sm

2022-05

Twice now I have been to this location to shop and had an issue with customer service. Once was just waiting to get checked out during stocking. Was ignored at checkout for 20 minutes. Eventually I yelled for some help and got checked out. The second time I had already completed my purchase and waiting for change. The cashier said to the manager that she needed ones. The manager came over pulled out 200$ in ones and started to count the pile. I said excuse me I’m kind of in a hurry could I please have the three ones I’m due so I can leave. She ignored me continued counting the whole stack then looked up at me with a nasty look on her face and said what rudely. I replied never mind if you didn’t hear me, it doesn’t matter. Could I have my ones so I can leave. She replied. Patience is a virtue. Again rudely and handed the cashier the ones. Then headed out front for a cigarette. The cashier finally was able to get me my three ones and I left saying to her in a hurry, patience has nothing to do with it. The dump where I’m trying to make it to closes the same time ether way. So folks here is the kickers. The manager saying what and then saying patience is a virtue....Let’s trans late....Let’s see if I can get him to repeat him self. That didn’t work. Let’s tell him I heard him the whole time and just acted like I didn’t....Wow that’s not someone who should be a manager. This is how I think it should have gone down. The manager should have handed the cashier the three ones first thing that way the customer is happy and out the door. Should have been obvious. I mean the customer isn’t getting paid to stand around and wait for you to count. You are. One other obvious thing. You should treat the customer properly. Your Dollar General. I can literally buy everything in your store somewhere else. If customer’s leave feeling mistreated. They will go elsewhere. Then that location won’t make money. Then they will have to shut down.The only two real things Dollar General had going for it was being a shorter drive and quicker shopping. Apparently not there. But hey don’t take my word for it. I invite you to go and have a bad experience for yourself.

Patricia Torcello Catalina

2021-05

Unfortunately I was not impressed by the maintenance and cleanliness of this place. No one has bothered to sweep and remove the magnitude of trash and cigarette butts in front of the store! It was worse than a dump site! And the floors needed a good scrubbing! The sunglasses for sale were covered in a month's worth of dust! I'm surprised the Health Department hasn't closed it!!

Julie Matthews

2022-05

Overall..this is a VERY Great store! Love the customer service! Great hard workers! Great prices and new finds! 👌 🙂 Also...love love the new remodeling! Everyone's always so friendly and happy to help..and excellent wait times. Never had a problem. Best place to shop at. This one's closer than the one out by Walmart ☺️💕. 👍 Thanks DG North main Street massena.five star's 🤩

Wholesale Furniture & Mattress

2018-05

Erin was working very hard putting inventory away when I walked In. I have never seen anybody put inventory away quite like that she would make a great addition to any of my stores. People need to be more appreciated of of the workers they have because I could tell she’s underappreciated and she goes far beyond what other people would ever do.

Cory Fraser

2020-05

Good selection of products for a bargain. They continue to provide larger scale things I'd normally go to a chain store like Walmart or Price Chopper for and now I don't have to. Convenient, clean, reliable, and friendly.

Kelly Jacobs

2020-05

Great place to find amazing deals. They also have an app that you can get on your phone. This app will get you more savings. A+++ I love Dollar General because you never know what you are going to find. It's a hidden gem. 😊😉

Tamara Mccargar

2021-05

This place is amazing! Excellent customer service.your noticed upon entering your approached and asked did you find what your looking for. Then it's a thank you for your purchase the manager is very helpful. Thank you dollar General!

Stephanie Cornell

2021-05

Very positive experience. Staff is extremely helpful. I always find what I need and usually something extra. They are very Covid precaution responsible.

Bridget LaPage

2018-05

Clean and organized. Could use a refresh, but that's a corporate thing. People who work here are friendly and knowledgeable about their store. I enjoy going here.

Don Binan

2016-05

I love this store, grew up around the corner. Nice staff and always good to get stuff quickly.

Chad Loomis

2020-05

Great store to stop in and get all the household items u basically need. Very polite staff too

Brandan Furnace

2023-05

Not worth the time. When something is wrong and you point it out it doesn't get fixed. Calling to ask questions gets you no where. Corporate doesn't care either.

Toni G

2021-05

Sodas for sale mixed in w others NOT for sale...confusing and time consuming to exchange. Didnt seem to care when i told cashier how things were mixed together.

tamara mccargar

2019-05

My favorite store everything is easy to find great products,friendly,fast check= outs .the best place to get bargains.

laurie bero

2019-05

Employees were friendly, store was nice and bright and clean. Would definitely shop there again

John Albert

2019-05

In a world where most things are cheaply made, yet are sold as "quality" items, I have never been disappointed here, it's only a dollar !!! Most of the items they have sell regularly at other stores for 3 - 5 dollars, you really can't go wrong.

Angel Culver

2020-05

This place was a wreck for the longest time. But the new manager has this place in tip top shape. Excellent service as well!

Karen RichieRaymo

2019-05

Great place very friendly Associates but they need to remodel or get a new store!!

Margaret Perkins

2019-05

The store is very nice and clean..glad there's one on my street..

Anne Wright

2020-05

There is more and more things in this store. I am surprised at a lot of the items that I need in this store. Pleasantly surprised.

Josh Spencer

2020-05

Great selection and price, much more convenient than stopped at a big store.

Penny Wilson

2018-05

This is a small chain store but they carry a little bit of everything. I have found some great deals here

Jon Buckley

2021-05

Places always good great staff great prices clean fast service

Eric Molnar

2021-05

Great store. Has many things I need every day.

OtakuDragon53

2020-05

Good staff, recent remodeling, good prices, and a large amount of stuff to purchase!

Troy Alan Lavoie

2021-05

GREAT STORE FOR US NNY FOLKS ONE CLOSE BY EA TOWN N HAS VERY AFFORDABLE GOODS

Jaime Miller

2017-05

I like shopping here because the prices are very good and I never wait in line long.

Patricia GLOVER

2020-05

Everyone is very helpful and personable. Love shopping there!

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

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