2.9 (48)
194 Bare Hill Rd, Malone, NY 12953
(518) 483-5050
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
T Dwyer (WHI)
2021-05
My experience has been very positive. I adopted a lab/pit mix in late December. The staff, in particular Penny were very caring towards the animals, and seemed to be doing their best with limited financial resources. She was willing to answer the phone on off-hour times, and quite knowledgeable about the dog's background. I had wait a few days after my first meeting for the dog to get a rabies shot, and she was able to get the dog tested for heart worm and Lyme as part of the vaccination - not part of the normal routine. The only reason I don't give them 5 stars is that they are somewhat expensive in comparison with other shelters. But certainly happy with the new puppy,
Elaine Cloutier
2019-05
I adopted a 5 year old male schnauzer “Tucker” from North Country Animal Shelter in November 2018. I would recommend adopting any of their sheltered animals. The staff works extremely hard in caring for them. Staff member Penny was very helpful and professional in the adoption process for Tucker. He is well adjusted and loved.ElaineRouses Point, NY
WoW Guidery
2017-05
I volunteered for them for a few months and everything went very well! The animals were well taken care of, each of the animal's cages had toys in them, and the staff were very polite! :)
Amy Santiago
2022-05
Our family recently 01/08 adopted a little chihuahua/terrier mix. Great little dog!! The staff was very responsive with letting us come visit, with my application and keeping me informed with the adoption process, as well as a flexible pick up time for our new fur baby. The little dog room was very clean!! Big dogs also all have clean pens. I definitely recommend this shelter if you are looking for a healthy rescue dog! They are all vetted, spay/neutered. UTD on all shots. Definitely worth the adoption fee.
Shelly Tramposh
2018-05
We adopted from this shelter two years ago and were extremely impressed by the cleanliness and excellent care for the animals. We were asked to wear booties, all animals were kept separated in order to cut down on disease transmission, and as a result, our new puppy didn't have any health concerns, not even worms. They run a tight ship, which we very much appreciated. They do not have a lot of money, but they do the very, very best they can with what they have. They serve a very economically depressed area, and are doing a great job of it. Adoption fees are quite reasonable given the population they serve and the great need for their services in the area.
Jessie Pokorny
2020-05
Will update the review as more information comes out, but at this time, it's not looking good for the organization.From multiple users I have talked to, this place should be avoided. There are numerous reports of outrageous adoption costs ($500+), poor conditions for the animals, and as of late, workers "stealing" animals in the area. From their post on Facebook recently, an owner lost a couple puppies and found them here but the shelter now refuses to return the animal without a lot of bureaucracy involved. The story they posted doesn't line up with the information that is being provided by other users, nor is the shelter attempting to clear this up.Overall, stick to the tried and true organizations in the area, like the Elmore SPCA, the Potsdam SPCA, etc... which have true oversight.
Moni Garr
2018-05
I visited the shelter yesterday (7/25/2017). The people working at the shelter are non-stop busy - - caring for the animals, feeding, water, cleaning, phone calls, paperwork, scheduling medical appointments, pickups, etc. I was very impressed by the animals health, attentiveness to & respect for the people working at the shelter. The adoption fees are very reasonable and obviously do not cover the expenses, medical, labor & other resources this no kill shelter & the people working at the shelter are making available to provide a safe, clean and caring environment for animals that some people just threw away from a last minute shopping afterthought or an inconvenience. The health of a community can be seen by how they treat the most vulnerable (children, elderly, animals) and the North Country Animal Shelter impressed me with their professionalism, ability and willingness to continuously provide resources, medical and care for the animals.
Michelle Mundy
2020-05
Shelters are for animals that need homes, not ones that have a home. If you get an animal from this “shelter “ chances are you are getting a pet that already has a home. Why are there no posts of lost and found pets on this page so their owners can be located? They automatically list them for adoption and will not return them to their owners. If they were in it for the animals interest like they claim, they would be happy to find a missing animal already has a good home.
Kara Cushing
2020-05
Unfortunately, the "owner" of this facility refuses to give back puppies that do not belong to her. They have proof that these puppies are theirs yet she has been nothing but rude and constantly giving them the run around. The worst part is they believe the puppies were stolen by her in the first place. There have been multiple people stepping forward with similar stories. I'll be watching the news for the report that will be airing soon.
causticism
2019-05
The place is absolutely dirty and mismanaged. They don't have the staff OR the time of day to properly care for the animals they have sheltered. To them the animals are clearly treated as a disposable commodity and not a living creature.They are extremely rude to anyone evem remotely interested in adopting and seriously scare people away from adopting in the first place.This place is a joke of an animal shelter and should honestly not be permitted to continue operation.
Michele Knudsen
2015-05
This shelter is an amazing place. They treat each dog & cat as their own.The animals are well fed and happy until they find their forever home.They all visit the vet & are spay or neutered before leaving the shelter.Its definitely worth a visit to see if you can fall in love with a pet to take home.THE PHOTO ATTACHED TO THIS GOOGLE AD FOR THE SHELTER DOES NOTHAVE ANYTHING TO DO WITH THE SHELTER. THEY DO NOT HANDLE LARGEANIMALS. THOSE COMPLAINTS AND CONCERNS GO THROUGH THE NY STATEPOLICE.
Kara T
2019-05
We adopted our dog from here about 2 years ago. The staff were amazing and so helpful in helping pick out a pup. I recommend this shelter to anyone. Adopt don't shop❤
Penny farley
2017-05
They lie about adopting an animal when you surrender them to help them with a case! Also they charge outrageous prices compared to spca shelters! I would recommend people to look around before dealing with this organization! They treat there dogs horribly they seem to get no attention and the staff is very rude!
Keith Lyon
2018-05
I called to get adoption information and the worker that answered the phone was very rude and snappy with me. I even asked about a specific dog and she exclaimed she doesn't know the dogs names like I was bothering her. I want to help by adopting, but not with this shelter, very rude.
Taylor Mattila
2019-05
The people who work there are quite rude, but to give them some credit, there is a bunch of animals and only 3 or 4 workers. All of the dog, pupppies, and cats are all really well taken care of. The people are just rude sometimes
kenzie marcellus
2020-05
If I had a zero star option I would give them this. I’m amazed that a place like this is even in business this shelter needs to be shutdown immediately they steal from loving families to turn around and sell the dogs/puppies for profit... it’s terrifying to known places like this are real...
Barbara Ryan
2022-05
Thanks for finding Mabel for me! A perfect fit ! A sweet dog who i cant imagine my life without her💓
Jeremiah Howell
2017-05
Incredibly rude, animals appear to get very little attention. Asked for their help with an emergency situation and was told to return in 2 hours. These people should be ashamed of themselves.
Scott Newcombe
2020-05
The owner is known for stealing animals from their owners. She is toxic and this place needs to be shut down ASAP. Totally shameful!
John Boyea
2023-05
Very nice clean environment animals need some loving homes
Teresa McCann
2019-05
Loved the cat room where the kitties aren't caged. The owners of this place are very caring animal lovers.
Kayla Dora
2021-05
Was looking at a dog and they were nice saying they no longer had the dog and gave us a number to a lady who was fostering him.
John Boyea
2023-05
Very friendly and shelter is very clean and organized
Gary Karr Jr.
2019-05
Excellent shelter that abides by all laws and puts the well being of the animals first!!
Beau Boyden
2017-05
Extremely rude. The animals seem to have little care for them and no attention is shown.
JudgeGarry
2019-05
In rescuing pets you will find your soul...
Crewnocogo
2019-05
Poor attitude from the owner
| Monday | Closed |
|---|---|
| Tuesday | 1-4 PM |
| Wednesday | Closed |
| Thursday | 1-4 PM |
| Friday | 1-4 PM |
| Saturday | 10 AM-1 PM |
| Sunday | Closed |
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