5 (324)
119 US-6, Mahopac, NY 10541
(877) 543-4969
bestinbackyards.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan Finnerty
2024-04
Showroom has a ton of options to see in person. Customization and ordering process extremely easy and efficient. Big shout out to the installation day team Jose alone and Daniel Teo! They were amazing!! They worked right through the morning despite the rain and even accommodated some tweaks to placement of our rock wall. Thank you !
Tom Condon
2024-01
Spectacular experience from shopping, to design, to purchase to delivery. The Best in Backyards team is fantastic and I highly recommend them. A special bit of recognition for Byron and Juan who did an amazing job delivering our shed. They were timely and very focused on details. I am very happy and will definitely be buying from Best in Backyards again! Thank you.
Kathleen Ehlers
2024-01
A fabulous experience from start to finish! Naim was incredible at explaining the differences between the multiple swing sets, and what would best fit our family’s needs. He was patient as we made decisions and very thorough to ensure we got a great sale and everything that we wanted/needed.The install crew was equally as fabulous. Jose L. and Jose P. arrived on time as confirmed by the previous day, ensured the placement was not only where I wanted, but what was best/safest. They worked quickly and efficiently. They both ensured that I understood and was happy with each step of the process.Thank you all for making my daughter’s Christmas magical!
Nora S Lajqi
2023-12
100% EASY PROCESS.My husband and I were on the hunt for a large shed. We joke that we need a house in our yard for all of our "stuff". We made the mistake of ordering a shed online 2 yrs ago only to have it fall apart in such a short time period. Yes yes, we primed and painted. The quality was not good, to say the least.We decided to try Best in Backyards since we had such a positive experience with our swingset. We did not call to make an appointment. Luckily, Naim, who helped us with our swingset was working. After touring some sheds onsite and expressing our likes, dislikes and needs; Naim helped us build our DREAM shed from style, color, window detail, ramp detail & shelving. Who know a shed could be so fancy? We walked out VERY happy.We hired BiB to level the ground and set up site for shed. Michelle called to arrange the appointment, staff showed up and it was done. No issues.Michelle called to arrange an appointment to build shed. Willy, Nicolas and Gilber texted a few before showing up. When they arrived on site, they got straight to building. A few hours later we had a beautiful shed. Literally not a SINGLE issue on their part. There was an issue on my part. I wanted a different shelf situation. After calling Naim and speaking with him Willy, Nicolas and Gilber were able to accomodate my needs. (I did end up purchasing the loft as well).All in all, such a great experience. I love my shed. I sometimes hide in there for some quality alone. I jest. I jest.Our shed is 8x16. All Black. photos added.
Brandon Trager
2023-12
Process in building or playground was excellent. Staff was extremely knowledge and not pushy. We worked with Naim who we had a great experi nice with. Product is great and super sturdy. The installers Henry A and Jose L were extremely helpful and did an amazing job on the installation. They took their time and made sure we were happy. A+ all around.
D Q
2023-07
Miguel, Joel, Melvin and Abner did an amazing job on our 16x40 Deck! We were very worried when picking a contractor for this very large scale project. My friend recommended Best in Backyards as they did an amazing job with her patio deck and the team was very clean and precise. I could not recommend this group of guys more! They made sure every detail was perfection and the really did an amazing job. We upgraded to the lights on the stairs and also the black metal railings and it was worth the cost. We have received so many compliments on the finished deck and have been enjoying it all summer!
Albelisa Kemp
2024-01
We had a backyard playset delivered and installed today and our experience from purchase to installation was terrific. We visited the showroom on Black Friday and Naim was our salesperson. He was friendly and communicative and helped us navigate the process of picking out a set and customizing it to our needs. After we committed to a set and made the purchase, he informed us that we should expect a call early the following week to schedule our installation. We were called promptly on Monday for scheduling and chose a date for installation that was a little over 2 weeks from the purchase date. They called us 2 times to let us know that earlier installation dates/times were available should we want to schedule for sooner; I certainly appreciated the thoughtfulness but kept our original appointment. Today on installation day I received a call from Jose letting me know they were 30 min away. When they arrived, they asked if I could go to the backyard with them to discuss location, layout etc. Jose and Juan did the installation and asked all the important questions to make sure we would be happy with the end result. Overall had a great experience and would recommend to others in the area!
Megan Myones
2023-05
We purchased a swing set for our toddler plus the border and mulch. We couldn’t be happier! Kyle was great during the sales process. Henry and Maco were outstanding during the installation process. They all were super professional and went above and beyond to make our experience extremely positive.
Dayana Maranella
2024-04
We just had the most wonderful experience with Best in Backyards. We went to look at playsets and Diane was simply fabulous in explaining all the differences and which one would best fit our needs. All the info was very clear from the moment of the purchase and also the delivery day was set. Few days before they called us to confirm the delivery day that was initially communicated. The crew (Joel and Juan) showed up right in time and they were amazing to work with. They looked at our backyard and gave advice on the best way to place they playset which it was really appreciated. They worked hard and finished assembling everything in a couple of hours. Their work was very professional. Our experience was great from start to end and we highly recommend Best in Backyards.
Jennifer Rogan
2024-04
From the moment we walked into Best in Backyards, Naim was super helpful and showed us a variety of hot tubs. He didn't pressure us at all. Michelle in scheduling was very helpful and was able to schedule delivery quickly and when I was off from school. When Byron and Juan came to deliver the new hot tub and take the old one away I was quite impressed because they had a difficult task to remove the huge, old hot tub. They did it no problem and they even swept up after they were done! Alfredo came to start the hot tub up and he was so patient (especially when another repairman and the landscapers arrived at the same time! ). He went over everything and even video chatted a few days later when we had a question. I cannot say enough great things about Best in Backyards! I would highly recommend them from start to finish!Jen Rogan
Thomas Fonte
2023-10
From Diane Meade as my sales rep to Byron and Juan delivering and leveling my shed, I am very happy with the outcome and how nicely it is built. They even crawled under the shed and put extra support blocks since it is for my car to stay out of the weather!!!
Alison Repetto
2024-01
We had the best experience working with Naim at Best in Backyards. Great service, answered all our questions and emails and was always available to assist us. The whole experience from deciding which hot tub to purchase to the final install was wonderful. We highly recommend working with Naim for all your backyard needs.
Rob G.
2023-05
I went in to buy a trampoline, and I walked out with a pool! I didn't know Best in Backyards sold and installed pools, so I was pleasantly surprised when I noticed a pool display inside the store. Other contractors we had called were booking two years out, but Diane and her team said they could get it done for me this year. We are so happy that we went with Best in Backyards, and our experience was so much better than some friends and neighbors who used other companies. Diane was super helpful and knowledgable throughout the process, and Bryan (in charge of the installation project) and Scott (store manager) expertly managed the timeline and work without delays or issues. Rebecca navigated getting our plans approved by the town quickly, even with a wetlands issue that required some redesign of our original drawings. We now have a beautiful backyard oasis with an in-ground pool, gorgeous patio, hot tub, fence and new deck. Kevin on the pool installation team, Joel on the fencing and Alfredo on the hot tub setup were all extremely responsive and professional. Great one-stop shopping for everything we needed without need to deal with multiple contractors and scheduling. We were swimming two weeks after the pool went in the ground, and another month later all the finishing touches were done. Although it's a big store with a number of branches, it really feels like a family owned business. Thank you Diane and team!
Michelle Maxwell
2024-04
Daniel and Sosa did a phenomenal job installing our new playset! They made sure the placement was exactly where we wanted and were extremely efficient and professional!
Mark Sparaccio
2023-05
Thank you to Best in Backyards, we got a new deck! We worked with Naim to start the process and paperwork. Everything went smoothly. It is exactly what we wanted! When the project began, we worked with the foreman Bryan and his crew. They were exceptional to say the least and we were beyond happy with the finished deck! Thank you all so much, we can't wait to work with Naim again on future projects!
Esmeralda Mandriota
2023-05
We had a great experience with bestinbackyards! From the extremely rainy cold day we picked to look at swing sets to selecting the right one for our space, Mark Mclure from the Mahopac location was extremely patient and knowledgeable and really helped us in picking out the right set. The delivery and installation process was delightful. Michelle was helpful in picking the right day and even informed us when earlier delivery was available. Then installation date wow Jairo and Ariel were so nice making sure that the set went in the best location in our yard. It was just amazing my daughter was so surprised when she arrived from school and the set was being put up. Thank you for all the help the set is lovely and our family is over the moon with it!!! Looking forward to getting more items from best in backyard!
Kelly Jaensch
2024-01
I had a great experience buying my first shed. Working with Naim made the whole process easier. So knowledgeable, super helpful and really paid attention to what I was looking for and what I needed. 👍*UPDATE*My built to order shed came yesterday and was constructed by Joel, Gustavo and Gilberth. They were so kind and professional. The attention to details and hard work really shows in the final product. Love my new shed. Best in backyard has been a class act from the day I walked in the door to the amazing sturdy shed in my backyard.
Ashley Tarr Kuhlmann
2022-05
When it comes to professionalism and quality, there is no beating Best in Backyards. We are in love with our new front steps, which gave our home a major facelift. The communication throughout the process was consistentand clear, and the job was finished in an extremely timely manner. We could not have been more pleased.Other products we have from Best in Backyards include a beautiful white fence (to provide privacy for our backyard) and a wooden swing set for our children. They've been playing on it for three years, and they still love it. We also had a rubber mulch area added recently, which gives us peace of mind with our more daring child.We love all our Best in Backyards products. We will continue to shop at Best in Backyards for years to come.
Bottiglieri Family
2024-03
I cannot say enough good things about Naim at Best in Backyards! From the time that I walked in until the very last step in the process, Naim was knowledgeable, patient, solution oriented and extremely helpful. If you are looking for a shed, pavilion, jacuzzi or anything else they have there, he is the guy to see! He was well versed in all of the products they have there. My family and I strongly recommend him 💪🏼
Amy Grossman
2024-01
We recently purchased an 8 x 8 garden shed. Naim was very helpful in assisting us with picking the shed that best fit our needs. We did specify that we wanted a custom color and unfortunately the shed came with the factory color but we were told by the company that they will send a painter to us to remedy the situation. They called the next day to set up that appointment.Our installers, Daniel and Gilver were excellent. They worked tirelessly to put together the shed and we are so happy with the product.
chris jaeger
2024-04
They did an amazing job. Very clean very well done. Daniel and Sosa were great. Would recommend the two of them to anyone!!!
Johanna Lipschutz
2024-04
Our new Basketball Hoop is up and it is looking sharp! Thank you Teo and Erick for getting here earlier than expected and doing such an awesome job with the install!! We are so happy with it!
Michael Andreoli
2023-05
Just finished our new Fantasy Playground set with Best in Backyards. Excellent experience from start to finish. Naim Brahimi was awesome to work with and communicated like a professional from my first email reaching out through their website. The delivery and installation team was great and clearly knew what they were doing. I'm very happy with the results and wish many years for my kids and family to enjoy this feature on our property. Highly recommend!
D D
2023-12
We bought the 'Dream' swingset after alot of research of other brands. The playset is heavy-duty cedar wood and is built really well. Highly recommend working with Naim at the Mahopac store. He was really knowledgable about the different options and configurations, and worked with me to select the right one. Daniel and Giver came to do the install. They ensured everything was level and did a fantastic job!
Tim Stevens
2024-02
Best in Backyards has a great selection of swing sets and our kids love how theirs' turned out! Joel and Gilber did a great job installing our new swing set, even overcame the challenge of our slope in our yard with ease and installed quickly.
robert joyce
2023-10
Byron and Juan did a fantastic job installing my 12x20 shed! They were very professional and friendly. They made sure I was completely happy with everything before they left, which I was. Byron walked me around the shed and pointed out things I needed to know, which I found very useful. My sales rep (Diane) was knowledgeable and friendly as well. She walked me through the entire process.This was the 2nd shed I have purchased from Best in Backyards. I highly recommend this company.
suzana felizardo
2023-05
We bought both a swing set and a shed from Mahopac's Best in Backyards and were very happy with both purchases. Mark McClure was super helpful and made it very easy for us in making our selections. Would highly recommend both him and the company! The installation crews were also great in both instances.
Laura Jean Oelsner
2022-05
We were pleased with how much care and attention to detail Diego, Hector and Kevin ( plus a few others) paid when working on the patio for our hot tub. They were all polite and knowledgeable, and the final project came out better than we expected! Upon completion of the job, they cleaned up the area so that all we have to do is wait for the delivery of the hot tub. Thank you Best in Backyards!
Joseph Jensen
2023-09
So the experience with Best in Backyards, starts with Naim and his great customer experience. But it does not nearly end there. Byron, Juan and Alfredo made the impossible possible. It wasn’t easy and it wasn’t as expected, but they made it happen. Kudos.
Brett Schilkraut
2023-12
Alfredo is an amazing technician from Best in Backyards Mahopac. He arrived on time. Took the time to fix our issue and spent time making sure i knew how to manage to hot tub going forward. He puts the Best in Best in Backyards
Monday | 10 AM-6 PM |
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Tuesday | 10 AM-6 PM |
Wednesday | 10 AM-6 PM |
Thursday | 10 AM-6 PM |
Friday | 10 AM-6 PM |
Saturday | 10 AM-6 PM |
Sunday | 11 AM-5 PM |
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