Randleigh Animal Hospital

Matthew Schultz

2024-03

I have been taking my dogs Caesar & Clover, to Dr Lewis for 5 years for various wellness checks, vaccines & surgeries. Doc & his staff, Marcia, Jenna & Kelly treat my dogs like they are their own. It's never a pleasant experience to take your pet to the vet when you feel there's something wrong but at Randleigh Animal Hospital, I feel assured that they are well cared for & that the problem will be solved.

Karen Stempniak

2024-03

Dr. Lewis is amazing!! The staff is amazing!! I've been taking my animals there for over 20 years. They are always very friendly and accommodating! My doberman is a bit anti-social .. but when he goes there he is great! I think that says alot about a vet and their staff. In my opinion, they treat their animal patients like they were their own!! Highly recommend!!

R Scott Harper

2023-05

While visiting my in-laws over Thanksgiving our dog Archie became ill. We called Randleigh Animal Hospital at 3:00 PM on Wednesday before the holiday and they saw us immediately even though we are not a current customer. Dr. Lewis and team were fantastic. The local pet owners in the Lockport area are lucky to have such a wonderful team to help out their pets.

David Meisenburg

2023-08

Hands down the best vet clinic I have ever experienced. Dr. Lewis is a wonderful, compassionate man that will treat your animal like his own. There are no words to describe how amazing his entire staff is. They are knowledgable, patient, responsive and equally compassionate. I concur with the previous reviewer, I wish I found them sooner.

Tina DeVine

2023-08

Unlike my last experience I took my 19 yr old Max to this vet. Per the vet" he is in great shape, strong willed and a very pink tongue". Perfect for surgery on his leg. The first picture is him before the visit and the next 2 are what I got back. In my follow up call after I got him home, I was told the oxygen tube had a leak so they stopped the surgery and the Doc stated "they did nothing wrong". Shaved his whole face, did not even look like my dog, half dead and kept crying out. The next time you botch the job, be more humane and put the animal down. Don't make the animal and family suffer like this. I had to then drive Max to the other side of town to a prior vet to have him put down. The new vet took one look at him as she walked in the door and said he is dying". You did nothing wrong??? You and your staff need to get on the same page with your stories because each of the 3 contact had very different things to say and by the way Doc my dog was not talking he was in pain and dying. I knew the day would come for Max to die, but as you stated he was in great shape coming (strong and pink tongue) in and did not deserve to leave this world like you left him. Your staff could not give him back to me fast enough and get me out of your office. Such a very sad and upsetting week to watch my most loved Max suffer like this.

Susan Wren

2023-05

Dr Lewis and his staff are the kindest, most compassionate people I have come across in a very long time. They provide a personal touch that is so rare. They treat your animals and you with respect and are very knowledgeable. My only regret is that I took so long to find them. I cannot say enough about each of them.

Michael Cook

2023-12

The doctor is very good with the dogs we bring in. Also the staff is friendly and also takes good care of the dogs we have. Prices are fair as well

Dean Fuller

2023-05

The only vet we trust. Dr. Lewis has always been honest with us and recommending we do not due certain surgeries that other vets told us we needed to or put our cat down. He was able to reset our cats hip and he made a full recovery and has been going strong for 10yrs now. The other vets wanted 7500 for the surgery, Dr Lewis was 250 for the 2 day stay. He has cared for multiple cats and dogs and we couldn't have been happier.

chaturk2

2023-08

Dr Lewis is a great vet. Genuine and caring. They will not talk you into tests and procedures that are not necessary. Reasonably priced too. If your looking for a place that is knowledgeable, professional and really cares about you and your pet, this is the place.

Rose Mcclellan

2023-10

Wonderful care! Doctor Lewis is so caring, he explains everything thoroughly. The staff is top notch, very knowledgeable and compassionate! I won't go anywhere else!

BRIDGE TAYLOR

2022-05

I have a 5lb Chihuahua who needed treatment for a condition in addition to examination and vaccinations.The entire staff was incredibly knowledgeable and kind. They answered all my questions with care and showed me how to treat my dog for his condition at home, if needed.The most impressive part is that they were completely tuned into how to sooth and care for a very small animal - he immediately trusted them. He enjoyed his experience and left a very happy boy and I left a calm dog mom. I would and will recommend this Randleigh to anyone and everyone!Thank you so much!

Ronda Marie

2023-05

Dr. Lewis and his staff were nothing short of excellent! I brought my sweetheart in yesterday as he had been having stomach problems. He wasn’t eating and very lethargic. I was very concerned and not sure how things were going to go. Dr. Lewis and his staff set my mind at ease. They were very knowledgeable and tentative amongst empathetic. I highly recommend this group.

Jane Tompkins

2023-05

Our golden retriever (Harley)had a tumor the size of a football on his side he could no longer jump on the couch he would bark for you to have move the coffee table so he could get around it or try to get up on the couch Dr. Lewis removed it . It healed perfectly and within three weeks Harley was jumping up on the couch playing like he hasn’t played in years and eight months later we had three more tumors removed that were bothering him they healed nicely and he is playing and walking and jumping around he is 12 years old . He loves going to see Dr Lewis And his wonderful staff.Thank you Dr. Lewis ❤️🐾🐾

Amber Jeffords

2023-05

As a business owner myself I like to give the benefit of the doubt but my experience here was absolutely terrible. I brought my two male dogs(German Shepherd and Daschund) in for their first visit, intending to get their *required only* shots to proceed with getting them both neutered in the future.When I arrived I was not greeted in a professional way. One of the girls opened the back door and just said she'll be with me and proceeded to shut it. I should have left at that moment. The building is ran down and outdated, with random stuff everywhere. Very crowded with clutter and in no way professional looking.The girl who had blue in her hair was very nice and professional, she did a great job completing paperwork and payment with me.The other girl (sorry I did not catch names) was very unprofessional. As I was waiting for her to do her job she was in the back talking to the doctor about "her annoying him", with the door open so I could hear it. Then she was filling out files for both dogs and kept asking me irrelevant questions like where I work, repeatedly kept asking me where my dogs came from and when I got them and I couldn't provide exact answers. I don't even understand why it matters where the dog originally came from.Then the doctor comes in, Dr. Lewis, I believe. He seemed ok at first, he wanted to try and get my dogs to become comfortable with him. But then he kept grabbing my hand and kept repeatedly trying to touch my arm and this was very disturbing. Then he wanted to talk about irrelevant things to my visit. My dogs came in for 2 shots each and it took almost a total hour to do this. I've never spent this much time at a vet's office. They kept persisting on offering different services at this visit even though I expressed MULTIPLE TIMES I only wanted what was required to proceed with surgery.After their shots, I went out front to get estimates for their surgeries. As I was going out front, the staff recommended I leave the dogs in the back to get more "acclimated" with the doctor. The doctor and assistant then brought the dogs out. Mind you, I brought my Shepherd in wearing a harness to control him. The doctor brings my dog out WITH HIS LEASH WRAPPED AROUND HIS NECK, saying he doesn't recommended harnesses. He didn't even hook the leash up to my dog's collar, he wrapped his leash around his neck. I was completely appalled. I didn't even bother scheduling the surgery.I've had pets all my life and taken them to various vets, I've never had such a horrible experience. I normally take my dogs to Dr Shane in Wright's Corners but they aren't accepting new clients at this time. Avoid this place if you don't like getting touched by old creepy men and wasting your time. There's a reason this place can always get you in right away, and I should have taken that as my sign

Natasha Hayes

2021-05

Dr. Lewis and the ladies on his staff run an exceptional animal hospital! They are all very knowledgeable, extremely helpful and also treat everyone that walks through the door as a person. Which unfortunately, seems to be a dying skill set nowadays.It is extremely refreshing to be able to bring my fur babies somewhere, that we are all treated more than just a number!They are truly an amazing team that has my complete trust with my fur babies!

Krista Poss

2023-05

Our dog was sick and we called around to a few places. Some places wouldn't see him for almost a week and the 24 hour emergency vets would give us only a price to walk through the door. We called Randleigh and they showed concern and asked questions about what was wrong anD told us to bring him in right away. They were compassionate and amazing. They followed up with us the days after to see how he was doing. They were great and he's doing better. We plan to make them our new vet. We couldn't have asked for a better experience. Thank you Randleigh!

Lill

2019-05

Dr. Lewis and his staff have been wonderful in treating my cats over the years. Last week I have an emergency with my gentle old man cat and they fit me in their schedule with true concern over his situation. When I got there they were great with treating him and easing my concerns. There are other vets closer to my house but it is more than worth the extra drive to go to him.

Matthew Schultz

2022-05

Dr Lewis & his staff are extremely friendly & take the greatest care in the health of my dogs, Clover & Caesar.

Bernadette Doll

2023-05

Couldn't ask for a better dr and staff. Super super people. Tom, Bernie and Ellie Doll

shineonme1013 Sunshine

2020-05

Our cat got hit by a car and broke his lower back. The Vet's office put him in their ICU for a week and called me every day & asked us to visit Rory (11 month old cat) & teach me how to take care of him. They stayed longer than normal to take care of him & did everything to ease my mind. Dr Lewis & staff are very knowledgeable and kind. I would recommend them to everyone.

Zacherie Sucrese

2018-05

I've taken a couple of pets here (went with a friend to take her family's dog for a check up, and later took mine and my girlfriend's new kitten because she was coughing a lot). Both experiences went exactly the same. The staff are nice and the building is clean and tidy, but Dr. Lewis couldn't care less about your pet. He seems to know what he's talking about, as one would expect from a veterinarian, but during both of my visits he was very pushy and focused completely on just selling his products to me and getting me out of there without really showing much care for my pet. He's just out to get your money and, from what I can see, has minimal love for animals. I will never be giving him my business again, and I'd advise anyone that reads this to take your business elsewhere unless it's an extreme emergency.

jean schultz

2021-05

Dr. Lewis has so much knowledge about dogs, as well as many other different kinds of animals. His staff are courteous, smart, and personable. They are all genuine animal lovers! I love them all!Jean S

Jayette Sinclair

2019-05

Dr Lewis and his staff are The BEST! This is my second dog and they have cared for both of them and they all are totally dedicated and loving to all the animals. I have worked with them for 25 years with no complaints.You can’t find a better veterinarian ‼️

Emily Cody

2019-05

Dr. Lewis and his staff are beyond amazing. You can tell that they truly care for every animal that walks into their office. Theyve always made our cats and a dogs better when they're sick, and were very very compassionate and empathetic when my fiance had to put down his dog. I would never take my furbabies anywhere else!!!

Jeffrey K. Christie

2023-05

Dr.Lewis and his staff are fantastic! I would highly recommend this veterinarian and his staff for the care of your pets. They are very caring and helpful and accommodating for your needs for pet care.

Amber Venne

2021-05

Took care of my Arya like she was family. If your looking for somewhere to go that would treat your fur child as exactly that ... your child ... than call this hospital. You can speak directly with the Dr. And any of the staff will be more than happy to break anything down for you. They are amazing. With you every step, as visit are hard for oet and parent the hospital is there soothing both parties. Its nice to have real animale lovers taking care of your loved one. This is our forever place. I highly recommend this animale hospital they took care of us really really well!!!

brittany guiliani

2022-05

By far and away the best vet in the area if you ask me. My dog loves the staff, who are friendly and most of all understanding. I will never see another vet as long as I own an animal if I can't help it.

Denise Petrie

2023-08

Very good animal hospital. They explain things very well to you and are always around for futher discussion. Dr. Lewis takes good care of your pets. My cat is there right now!

jimrosasco

2022-05

I am 58 yrs old and have worked in kennels and been around dog shows and sports most of my life. My grand parents breed and showed dogs. I have been around many vets and can ensure you Dr. Lewis and his staff are as good as it gets. Dr Lewis is a second generation vet that saw more animal stuff growing up than most vet see in their careers. The team has been passionate, professional and stoic. This has helped me with the difficult short life cycle of our amazing angels. I have been to both locations and they are not big, flashy operations. Dr. Lewis can tell more by looking and touching your pet than most vets can see looking at x ray/MRI computer screen. He is also amazing with aggressive dogs. I have taken multiple aggressive bite history dogs in with a muzzle and when the team is done the muzzle off. The dogs know they are angels to help. I have spent a lot of money on vet care and always feel like I get a great value for the services provided with Dr. Lewis. If you want to see heaven on earth with a true master living and practicing his craft and gifts let Dr. Lewis touch your pet and heart.

Caroline Dowd

2021-05

Great Vet. Staff is wonderful and very helpful. Just changed to Dr. Lewis to treat my dogs glaucoma and the office caught a bladder infection too!! Very happy we switched.