Dollar General

Laura

2024-01

I'm very sad to say my visit warranted such a negative review. I visited this DG location with my elderly family member to buy some Christmas wrapping supplies. I very rarely visit this location, I much prefer the locations in Wilson / rt 104, both of which are very decent.We finished shopping (with baskets) & went to check out, we were met with one employee (I'm assuming the manager based on background conversation) who was cashing out/helping a different customer & told us very abruptly that the self checkout was open that accepts cash and card. Both my family member & I had a basket full of items to check out. It was fairly inconvenient, as my family member is elderly & does not understand how the self service system works. I cashed them out, alongside myself. It took 10 minutes due to all of our items. We had to place our baskets/grocery bags on the floor just to have enough room on the limited counter place. There were two gentleman in line behind us with an arm full of items who could have been in & out if we were not at the self checkout. I felt sorry knowing our transaction held them up but we were basically forced to check ourselves out. I couldn't help but say to my family member on the way out how dysfunctional that particular DG was, with the manager overhearing me & another customer looking at me in shock. I completely understand not receiving a top notch interaction in a DG anywhere, but this was a little ridiculous. One staff member on the floor & a constant stream of customers. If the employee we encountered today was actually the location manager, then this DG is in desperate need of a replacement.

Pizza Joe

2023-12

This place is awful 😖. They always close early, the staff is the most unfriendly and incompetent bunch. Don't waste your time here go to Newfane or Lockport. Hopefully this store closes soon. Would love to see something good go into that space!!!

Candace Fulford

2020-05

Bought an empty box of flea medicine for our cat. Now have to drive back over there tomorrow. So inconvenient! It has a sensor on the box but the box was opened from the bottom. Apparently they should hire someone just to watch cameras. Whoever stole this is obviously desperate but there is no excuse!

whats new today

2019-05

The store was SO CLEAN!!! The staff is super kind and very helpful! Everything is very well organized, and staffbis always seen organizing the shelves!! This makes shopping here so relaxing!

Cat Dixon

2019-05

Employees generally friendly and helpful. If I have a question it's answered. If they are unsure will go find the answer or product unlike other stores that point or say i dont know and walk away. Generally a positive experience.

Beverly Zdrojewski

2021-05

Itsuncludder Isles,shelves no paper towels, a few 4 double rolls two ply toilet paper, if people would just buy products as they use to be coronavirus 19 stop hogging and accencils. Greedy

Lillian. Truscio

2021-05

I can almost always find what need... they have cleaned up the store. And I thank you for that. Nice folks that run the store.

Lisa Burtick

2018-05

This store doesn't seem to big big enough for all the stock they carry. Almost every time I go there the isles are filled with carts of stuff and it makes it hard to shop when its crowded.

Joshua Alberter

2021-05

Good prices. Usually have what I need in a pinch when I don't want to drive farther. Seem to have good inventory.

Terry Ann Barcus

2020-05

Picture looks better than the store lol. Busy place. Employees always stocking shelves and happy to help you.

Sandra Hill

2018-05

They r so nice at every dollar General I stop in and with coupons u can get some really good deals.

Jennifer Wood

2019-05

Love it easy to find stuff and the workers are very sweet and kind and have respect love shopping here

Amy Wilson

2019-05

Just a mess. Very dirty floors. Stock everywhere, blocking isles, all over floor, falling off shelves, shopping carts blocking door inside.

Cynthia Wright

2020-05

It's clean , the workers are very nice with manners they have what I'm looking for.

Patti Bass

2019-05

Love Dollar General, wish we had one on the west end of Lockport, I'd go more often.

Lori Kincade

2019-05

I was able to find what I was looking for But I had to keep ringing bell to cash out an some one better me had to too

Mike Dombrowski

2019-05

It's a Dollar General, nothing fancy. But the isles are pretty wide and the employees and management are pretty friendly.

Lorraine T

2021-05

I was looking for Lysol. But the cashier let me know the website can't keep up with the stock in the store.

Sandra Wilson

2022-05

I can't get on coupon site. I mess up my pass work my fault. But site won't let me fix it

Pam B

2020-05

I don't know what it is, but this store is always a mess! Always carts of stock blocking the aisles. Messy shelves.

Charles Warren Pettit 5th

2018-05

Nice place but it needs more selection in smaller departments like automotive.

Judy Swiatowy

2019-05

Quick stop to get crayons for granddaughter. Found them and bought some chalk, too.

Cheryl Woodmancy

2020-05

The only thing I don't like is that most of them are always messy. Carts full of boxes of stuff always in the isles.

Annette Szymula

2019-05

Good selections, not same layout as other stores in franchise.

John Murphy (Murphy)

2021-05

Great for a quick stop or if your low on money that week lol

Tim Flanagan

2019-05

Great place, but employees should get paid more!

Cynthia Butcher

2018-05

Love this store! Staff is very nice, friendly.and helpful!

Patricia Just

2019-05

Great selections reasonable prices, fast check out.

Nicole Hesch

2019-05

Wonderful help full staff, have gone above and beyond to help me.

Terrie Schultz

2020-05

Its arranged nice. The people who check you out are friendly and make you laugh.