4.1 (158)
1464 Rochester St, Lima, NY 14485
(585) 497-1101
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joshua Peter
2023-05
Probably the first DG I’ve been in where the aisles weren’t clogged up with restocking carts. Everything else was about the same as you’d expect from a DG.
grumps first grandson
2023-05
This Dollar General was horrible. Then, a new manager was appointed and looked like it was looking up. Employees seemed more attentive, and store conditions improved. Now it's back to the same ol' horrible store as before. Cluttered, dirty, and service is nil. I just stood over there pretty loudly saying, "Does anyone want my money?" Does anyone work here. A few times with pauses for a response. None was to be had. Finally, after over 5 minutes waiting at the counter. From the office appeard an employee to cash me out. Not even so much as a word. No, sorry about the wait, etc...... Just a here you go.I stopped going here for over a year before. Think I will again. Is it convenient if we need something quick. Not really when you have to wade through the isles and then stand and almost beg someone to do their job and cash you out. Just the time I wasted, I could have hit a nearby community. The drive isn't that far. So I guess in conclusion. Once again, I will say goodbye to this Dollar General. It is ok, tho we are only one customer who maybe would spend $50 to $100 in a place like that weekly. So they will survive the loss of me and my family. However, I would caution how many of me you create. See, that is the key to success. Don't push all your customers away with bad service and a cluttered/filthy store.
John Yeschick Jr
2019-05
The staff is friendly to me 9 times out of 10. The other 1 time, they're not rude but just seem tired. Staff is always helpful when I can't find something. One time I was just about to get in line (only a handful of items) and the person ahead of me was checking out, with no one else in store. There was one other employee there at the time who left their cleaning station to cash me out at a different register to save me a few extra seconds. Very nice of them, I could have waited, but it was refreshing to see that even at a dollar sore, I can receive 5 star service. That's why I give them 5 stars.
Fae Burt
2020-05
The store was a mess. Product on the floor in already narrow aisles, violating safety standards, allowing potential for tripping and falling, especially for youth or seniors. Only one associate on duty at the register, while other was what appeared to be on break. Carts in aisles with product that needed to be placed on shelves. The store looked very messy and like more help was needed to maintain it in a presentable fashion. The one clerk was very friendly and greeted everyone when they came in..Even though it's a mess, Lima has no grocery store, so this is the only store in the village to pick things up.
Boss Mama
2020-05
Dollar General in Lima, NY had everything I needed. The employee there tonight was so friendly, courteous and polite! She made our visit a great one! As for the owner, please get the lights fixed on your signage as it reflected "DOLA NEAL” instead of Dollar General. Also, some reflectors by your entrance would keep folks from driving in the ditch.
jamie worden
2019-05
The front entry way is extremely cramped. Theres too many shelving units and display racks for such a small building. Very difficult to navigate through the maze up front to even get to the registers. Very disappointed with the experience.
justin king
2021-05
I admittedly have been in quite a few and this one is a good one. Great selection of stuff. The employees are nice and helpful.
camille Shingleton
2018-05
Employee's have always been nice to me. Nice place, clean. I can get in and out quickly. I'm greatful that we have this place in our town.
Frank Beachel
2019-05
Great deals on soda and water. Need to look around for the deals. Some stuff might not be top shelf but you're not paying top shelf prices either
Carmen “Rocco Gaetano” D'Angelo
2020-05
What can I say....a dollar....a dream....whether its Rising Crust Di Giorno Pizza....Milk....OJ....Mountain Dew...BREAD!!!...Folders....Markers....Spray Bottles....TOILET PAPER DOUBLE PLY....I'm sold...Staff pleasant and helpful even when MAD BUSY!!!....Carmen D'Angelo Lima NY
Phillip Erickson
2017-05
Nice place to grab something quickPrices are getting a little high.Rearranged store a few months back, don't like the new arrangement.
Patrick Phelan
2021-05
Employee in the store whose come into contact with probably 100 strangers-no mask. Customers in the store- no mask. Not worth my life goin on here for a cheap can of soup and mountain dew
Eileen Englert
2020-05
It's a mess and everything is not on shelves cant even get through or look at anything on shelves need someone to really handle that store maybe someone should go check it out bc its worst dollar general I have ever seen big mess
sharon richnelli
2021-05
Very clean. Always stocked with anything you would need. Very friendly staff who are very helpful!
Ruth mclendon
2021-05
Love it every one is great there it's my favorite DG it's close to home and I know where everything is
Bill D
2019-05
Store was clean and cashier was friendly, but no real system to how the shelves were organized. Difficult to find what I was looking for.
Travis Dague
2021-05
Great store! Friendly customer service. Knowledgeable staff.
Diane Blacken
2019-05
Great place to get what you need for your home. Nice employees
Fran Murray
2018-05
Dollar General carries all products advertised.I have always had great service.
pumpkindoodle2007
2020-05
Great little place to pick up quick needed items
Geoffrey Wiseman
2021-05
Great place, they always have everything I'm looking for
Vee Gardner
2018-05
It's become extremely cluttered! It doesn't look clean. It's difficult to find anything other than food.
Michael Rehberg
2020-05
Great store, good selection, good prices, friendly staff
Jim Van Dick
2021-05
Very convenient. It's close and has a wide range of items
Christopher Doe
2018-05
It's a dollar general with a good staff. In my experience that makes it a pretty great dollar general.
Jake koelling
2021-05
This place is always clean and the employees are very nice.
Karen Scheuermann
2019-05
Only 1 cashier with 5 people in line. Cashier was patient and nice.
Suzanne Miller
2017-05
A great place to pick up that item you forgot!
John Gallant
2019-05
Nice local business providing a store in a small town.
Mich Matos
2021-05
Always love the Dollar General! Can’t beat the prices!
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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