4 (249)
1939 NY-52, Liberty, NY 12754
(845) 292-0712
tractorsupply.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J.R. Harrison
2024-04
Steve and Amelia are the absolute best. My wife came here with a trailer that didn’t have the proper safety equipment. Both of them went way above, beyond and out of their way to help my wife get rolling down the road safely. Thank you for help and hard work. The world needs more people like Steve and Amelia to continue to help make the world a better place.
KAMAR “IN GOD WE TRUST.” AL NAJJAR
2024-03
Saturday March 2ndNasty femal manager, and male employee in there 40.Racist remarks due to 😷 mask wearing, and recovering from COVID-19 from 10 days ago. Tractor supply great company since 2016 I have been shopping with all respect.
Gerald Irwin
2023-11
I have spent thousands of dollar's at this store. I called with a sku# of an item which meant I did the work already. Called the store to verify the item was there and was advised the item was physically located. $650.00. Drove to store and was told they don't have it. Left angry AGAIN. Bought item on E-bay.
jeffrey blum
2023-09
I wish the store inventory were synced with the website. Three deck belts listed on the site with the right SKU # are at the store, and when I asked an employee, he said, "Our website inventory is totally outdated with what we have in-store." I guess I'll go to Home Depot next time for better accuracy.It's 2023 every items are or should be entered in a database (unless it got stolen)
Alley M
2023-06
Everyone here is very nice and knowledgeable. I bought my chickens here and the woman at the register explained all the different things to know about each breed and what to make things better. Store is clean and well organized.
Bryan T
2023-05
Made an online order for a mower which was supposed to be shipped to the Pine Bush store. Order never arrived. Re-ordered one to the Liberty store. Glad I did. The staff was very friendly and helpful. They gave me a run through of how to use the new mower and helped load it on my trailer. This Tractor Supply is easily a half hour further from me but definitely worth the drive for the excellent service.
Lisa Lawrence
2023-05
Car Win above and beyond to help us with the Utility trailer even lend us a hitch so we can get it home thank you so much, Jessica was such a pleasure to deal with also make sure everything was running also went above and beyond I will deal with tractor supply anytime I need something thanks again guys
Daniel Boeken
2019-05
Store, looked liked no one has put anything away, can not get to more then few areas, because of pallets blocking access. Decent enough worker's there, just lack of leadership/ management to control the work flow.
Todd Mahnken
2024-02
1/7/24 supposed to be open at 9 a.mIt is now 9:25 and nobody is there.
Yosef Yachnes
2023-05
I bought something there less than a month ago and wanted to return without my receipt and they gave me a really hard time. When they tried looking up my purchase in their computer system they couldn’t find it even though my bank app and purchase history has it down that I bought from them at that date and exactly how much it was. Basically they need to get their systems worked out to help their costumers better
Joel Deutsch
2023-09
I was harassed by an employee named Leo at Tractor Supply.He made antisemitic remarks about my appearance and told me to "go back to where I came from." I urge everyone to avoid this store and to let the management know about Leo's behavior.Update: I tried calling the customer service number with no luck reaching anyone.
John Frassa
2023-05
I called Tractor supply to see if they had puppy food. I was told yes. In the morning I get ready to go get my pup some food. When I got there they only had senior dog f old. I told the worker I had called last night. He replied we have NO women working the night shift. I left I figured the pen is mightier than the words I was going to use. This store is a joke. No one knows anything frist and last time going in that store.
Micheal McEnally
2023-05
My wife and myself ventured into this store for the first time last week. We usually go to your competitor. I was speaking to Shannen and as it happens we both have goats. She clearly has much more experience with goats than we do here. We had a pleasant conversation about penning the goats and how to keep goats from escaping. I wasn't aware if you kept the stall near the fence they can get on top and jump out of the enclosure. I can now give my goats sweat feed in addition to their normal feed along with Timothy grass which she furnished us with and explained to us feeding instructions. She gave us tremendous information on banding, goat feed, fencing ideas and a few other concerns my wife and I had. One of our girls just dropped 2 kids last night so we are going back today to ask for more advice. Not many store associates will go the extra mile like that to help you.
Ne Mo
2020-05
Normally a great place! I go here all the time because I'm local, it's easy. It's cold outside I understand, I call to have someone come outside for propane and I was told "Yes sure someone will be right out" 10 minutes later of standing out in the freezing cold weather I go inside to ask if anyone was coming and again i was told "Yes sir someone is coming right now" 8 minutes later waiting in the freezing cold a very quiet older gentleman came outside to get propane. (He didnt even look like he knew what he was doing. I get propane 3 or 4 times a week and no one has ever done it like this and I felt very uncomfortable/Unsafe) Not happy at all being there for over 25 minutes to top off a 20lbs tank.
Роман Дьяков
2020-05
One star also needs to be earned, but unfortunately they did not deserve it. First, the queue at the checkout 15 minutes, then the wait to replace the gas of tank in 30 minutes. Disgusting place.
Mary Gibson
2023-05
Don't ever go there to get a propane refill. They keep telling you that I'll be right out to help you when they're out here in the beginning and went inside and leave you freezing outside waiting. The store is a joke why is it even open
chana glanstein
2023-05
Excellent service--- soooo many things of interest!!!!
Chelsea Martinez
2021-05
I've had aggervating experiences with buying propane. Today, I went in to ask for a propane fill, the girl at the register automatically asks me if I wanted to pay now. (I've been told by their emplyees years ago when they 1st opened, that they can not charge me for something they don't know how much to charge me for yet, so they need to fill 1st, and I pay after.) So I told her that I haven't gotten any propane yet and she repeats "that's fine I can ring you up now or after". (I'm confused at this point) I told her I'd pay after it's filled. (So that she knows exactly how much it is before I'm charged because she doesn't know how much my tank is going to hold and neither do I) The lbs are never the same anytime I've gone and had it filled, therefore, not paying yet. So I go outside and wait. Waiting. Waiting. Waiting. She never called anyone out. Alrighty then, have a nice day. I left and bought propane down the road.Last year, an employee at this store charged me before it was ever filled. So, I loaded the tank up after it was, and went to leave. The man who filled it came running over to me and said "hey! You never paid for that!" I told him I was charged for it before he filled it and showed him my receipt. He took me back in to store with him and confronted the cashier who charged me more then what it actually was worth. Saying that she had no right to charge me 1st being that she didn't know exactly how much the tank held. And now this incident I mentioned 1st, happened today. I'm not tolerating prediction prices, soon to be followed up with being ignored when last years episode happened to me, and it was embarassing to have to go back in the store with the guy to chew out the cashier that day for something that SHE did wrong. Not me. To bystanders in the parking lot who saw, it probably looked like I was trying to steal the propane without paying, having to go back inside with him like that, and I felt embarassed when people watched me walking out of the store. I'm not buying propane here again. Beer World can fill my tank from now without any waiting at all, no B.S. from the cashiers, and no embarassing moments either because they have their "stuff" together.
Eli Santiago
2021-05
My experience in the past in this Tractor Supply/Ace has been pleasant. However, today (12/28/2020), Mr. Brue (one of their associate) provided poor customer service.On Saturday 12/26/2020 I received helped from a fine associate. I told the associate that I needed a 1/2 inch drill bid to go though heavy duty metal. He searched the 1/2 inch drill bid for me in the clearance box and gave it to me. I asked him to confirm if the bid he gave me will go through heavy duty metal and he said yes. I purchased that bid because of his promise. Unfortunately, the bit did not do the job and and it got discolored. I had to go to tractor supply and buy a bid that would do the job.Thus, I went back the store on 12/28/20 at about 4:50pm to get a refund.The customer service lady was very kind. She went above and beyond to try to help me and even reprinted my receipt. However, an associate named Mr. Bruce told me that they would not give me a refund. He went as far as to accuse me that I had tampered with the bid. This false accusation was made in public. I was dumbfounded by his response. I clarified that while 6 dollars should not be a reason for loosing ones composure, I would pursue justice in this case as a matter of principle. It is not OK to sell a product to a customer promising them that it will work, only to have that product fail miserably and refuse to give the customer a refund.Is Tractor Supply/ACE willing to insult the character of a loyal customer and loose that customer for a mere $ 6 bucks? While 6 dollars may not break someone's wallet, I was cheated. This is a matter of principle.
James Eaton
2020-05
I was in the liberty store and they had a problem with one of the registers taking a credit card. When finally it was my turn to check out the cashier had an attitude witch proceeded to get worse when the card machine wasn’t working. Finally after dealing with the one cashier I had to move to the other register and proceeded to get attitude again. I will think twice before I shopping this store again. This is not the first time I’ve had a problem with the liberty store. I’ve dealt with the Honesdale store and always had a very good service.
fred burger
2020-05
Visit many tractor supply stores. Staff is always friendly, including here. Place clean. I'm kinda a impulse buyer. If I see something that catches my eye I buy it. But it's hard to buy something when prices are not marked on many items. I set it back down. Tell the staff but nothing changes in all tractor supply stores within 85 miles of Kingston including PA.
donnavan zane
2022-05
It is absolutely ridiculous the amount of time that you wait at tractor supply in Liberty to have a propane fill. Expect to wait 20 to 30 minutes for somebody to come out and be rude while they fill your tank like you interrupted them from their nap! They need to get it together or hire somebody that actually wants to work for their pay!
Steven Mioglionico
2021-05
Bought a Mammoth Tire Biter Dog toy from them. My dog had it for about an hour before destroying it. Called and asked about their return policy since the item didnt hold up as expected. She said they dont do returns on used dog toys and she has seen them ruined by dogs before even leaving the store. Why knowingly sell something that is inferior and not offer an exchange policy? So for me, from here on out all dog toys will be purchased from petsmart since they offer a 30 day return policy.
Brain Grapes
2021-05
Horrible store clerks , manager could care less. 3 RD TIME SHOPPING HERE AND NOT A SINGLE HEAVY OR NORMAL SHOPPING CART ANYWHERE TO BE FOUND.Will never come here again, with change over in management store has gone down the drain
MLS (MLSGRFX)
2021-05
👏👏👏Caesar, Caesar, Caesar is the go to guy for customer service at this location! This young man went above and beyond to help me with my return when the lead employee gave up on me. She wanted to send me packin back home on a 24 minute drive with a 165lb generator in tow but Caesar saw an opportunity to help and that he did. The young proffesionals at this location, like Caesar and Alex, really make it shine 🌟🌟🌟 Thanks guys...
Martin Ruef
2020-05
Tractor supply has a variety of useful products for a rural home, farm, or garage. I bought a chain for my chainsaw and regretfully it was the wrong one. I returned it in minutes, with no problem. The staff were very helpful, as always. Each spring , they have baby chicks and ducks and they also sell woodpellets for stoves by bulk.
Green_ Oak_Stables
2019-05
I always get my Schleich and Breyer horses\animals and supplies for real horses there!
rosalie kehlenbeck
2015-05
i am so tired of going to tractor supply in liberty to be told its to cold for the women to fill my propane tank , I even called first to make sure they had propane i understand it's cold outside but this happen to me 3 times, the other night i went there they said i was told the guy who fills the tanks is clocking out. i'm going there for propane for heat i fully understand how cold it is outside ,
Mary Loch
2019-05
Very friendly workers... They have everything in that store. Very clean an organized. Will definitely shop more there.
Ruth Bodeman
2023-05
Absolutely cruel that they sell baby chicks. Animals are not ours to use or sell. Be kind.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 9 AM-7 PM |
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