PetSmart Grooming

3.8 (8)

3545 Hempstead Tpke, Levittown, NY 11756
(516) 731-2592
stores.petsmart.com

Claimed

Pet groomer

Offshoot of the pet store chain focused on grooming services, including nail & ear care.

Accessibility

Wheelchair accessible entrance

Reviews

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Mariusz Gorazd

2023-11

Never again this place. A 5.5 month old toy poodle came back from a 3.5 hour grooming session with almost intact (not trimmed or cleaned) ears. The person who "groomed" my dog explained to the manager of the place over the phone that allegedly "the dog did not allow the hair on its ears to be cut off" and that "the dog tried to bite the groomer". Strange, because she explained the unevenly cut fur on the head paws and tail in the same way... If, supposedly, the dog didn't let her touch him there, how on earth did he allow his face or feet to be shaved???When I picked up the dog, I first heard his scared barking and a moment later he wanted to run away from this place as quickly as possible. This is even more strange because the dog (almost 1.5 months younger than during visit in PetSmart) endured the previous haircut (in a place other than PetSmart) without any problems. Maybe someone here at PetSmart lacks the skills and patience with small dogs and the only explanation for this person is the alleged "aggression" of the dog. This explanation is strange because my dog is naturally very friendly and trusting even towards strangers. Fortunately, after my intervention, the amount for this poorly performed grooming was refunded. Never groom in this place again - I wouldn't recommend it to anyone.

Philip Grombliniak

2024-04

They did a good job and they reasonably priced

Stephanie Fung

2023-05

Thank you Jess F!

Opening Hours

Monday	7 AM-9 PM
Tuesday	7 AM-9 PM
Wednesday	7 AM-7 PM
Thursday	7 AM-9 PM
Friday	7 AM-9 PM
Saturday	7 AM-9 PM
Sunday	8 AM-6 PM

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