3.8 (378)
128 W Main St, Le Roy, NY 14482
(585) 768-8549
topsmarkets.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Danny Pernesky
2024-05
Store manager “Sharon” was very unprofessional and told my grandfather that he could not use the electric ride cart. He just got out of serious surgery. Very disappointed in this tops so to say “manager Sharon”….
Elijah Valehart
2024-04
Good place to shop lots of groceries never have had any problems!
YouTube Hates Free Speech
2024-03
Everything is overpriced and half the stuff you have to be careful to check the date because they’ll overcharge you for an outdated item. On top of that it smells like cigarettes bad right at the door and some people have lung problems.
Loy Gross
2020-05
Update: after remodeling, the water snakes are worse. :(This is not the best Tops in the area. It's small, so selection is limited; bulk, organic, and international foods are noticeably so. I also get nervous at the number of water snakes on the floor in the frozen section. Still, we stop here because it's convenient and most of our grocery needs can be filled.
David Stephens
2024-01
Product mark up is ridiculous. I can get anything they sell cheaper somewhere else
Ambrosia Brooks
2022-05
Amazing experience. Someone paid for the 2 dollars we didn't have after we were done shopping. I'm from WA, and have never been in a TOPS before. It was genuinely amazing. Lots of cool stuff. Reminded me of home in my home town. Small, quaint but with everything you could ever need.
Matt Porter
2023-06
Smells like garbage when coming in the doors than the price gudging is insane should not be almost 14 bucks for a frozen pizza tops in Dansville where I'm from its 8 bucks for the same pizza and wonder why you guys bankrupt and price grudging is against the law
A M
2023-05
Friendly Employees!! Well Stocked, Clean & Organized. Prices are a little high but the quality is Great!!
Ron Vendetti
2023-10
Clean store Albion is not stocked as well as other Tops
Newguy
2018-05
As a long time Wegmans shopper recently having had to transition over to Tops I am mostly pleased with my experience. Please consider keeping an extra cashier handy and get someone with some imagination to decide which beers to carry.
John Goslar
2017-05
I stopped in this store to pick up a few small items and found out how true the reviews really are. Cashiers who have two speeds....slow and stop! Ignoring waiting customers while they talk to their "friends" about makeup and hair styles and not showing one small bit of concern for the customers who are waiting in line. Leaving their registers to wander around or chat with other employees while paying customers wait!This is an example of what happens when cousins marry! Avoid this store and leave it to the "locals"!
Riektas Umbre
2019-05
Close, inexpensive and a pleasant customer experience. Everyone is courteous and willing to help. Occasionally they get decorations that are an absolute "must have." Highly recommend dropping in just to see if they do.
Mini Nugz
2022-05
Super expensive and they're always making it seem like they are doing huge deals when in reality that deal, a coupon, and the bonus plus card might shave off a dollar, also the store is very crowded and horribly layed out.
Dingus Spuds
2021-05
Overpriced. They like to make you think you're getting a deal by using clever pricing trickery. Don't be fooled by their scams. Also, their self-checkout machines are confusing and annoying to use.
John Hendrickson
2020-05
Food choice and selection is great. Friendly staff and they are very helpful. Cuts and quality of meats, great selection. You will love this store from the dairy isle to the bread isles.
Rick Doe
2019-05
Bought "fresh ground round" today, got home and found bright red fresh beef surrounding a center of rancid smelling spoiled brown beef. Took it back, the meat manager stood there and lied to me, telling me fresh beef spoils from the inside first. I challenged his reasoning and he stuck to his story, offering an exchange. An appology was in order, not an insulting lie. Will never buy beef there again.
Vincent Viscardi
2021-05
I had a bad experience at the customer service in Leroy NY. A boy whos name was Rosa wearing eyeliner and nail polish couldn't figure out my right amount of change. It took 20 min waiting for one person in front of me then another 10 to tend to my business. Now this thing at the counter who doesn't know if its a boy or girl also can't count money. I guess my point is we need to put people in the right places like the mental health unit for sickos.
jodi Williams
2019-05
It's a pretty large sized grocery store, really good selection- fresh seafood, meats, gluten free foods, etc. Pretty fast checkout, had more than one register open!
Jamie Smith
2023-11
It's clean and usually has everything I need
Thomas Gorrow
2023-05
Highest priced food in the country and can't hire adequate help. How can you be tops friendly market when you have no employees cashing people out?
Terry Altman
2023-10
Convenient found what I wanted quick in and out.
Brian Matthews
2019-05
Love the variety environment is great but the cashiers they are miserable they are slow and they do not even try to strike up a conversation if they do all they do is complain I'm sorry if you have to send out a register all day that's an easy job I think if they don't like their job and they can't be happy and smile when a customer is there they should lose their jobs I know everybody has a bad day but there is quite a few cashiers that I've been through several times and they all have crappy attitudes every time I go through there
Amanda Laraby
2019-05
Each store is different. I love ours cause I know where everything is so I'm able to stay focused on what I need other then spending more then what I need to.
Ashley Lusk
2019-05
I always go to this tops when I get out of work at night. The customer service is awesome and i always have a good time here. 10/10, would recommend.
Danielle W.
2019-05
They have a good selection but their prices are the highest of any grocery store in the area. Even with coupons and a rewards card.
Amy Connolly
2020-05
Love the staff, every aisle is marked and easy to locate. Beautiful flowers and plants up front for sale
Stephen Johnson
2020-05
One of the better stores. Employees are great. Just also a more expensive grocery chain.
Lori Conrad
2023-05
Tops was good had everything I was looking for. And as always took forever to cash out and was expensive!!
Rachel Centner
2019-05
There is always a line to checkout and the prices aren't that great. But it's closer and more convenient than other grocery stores
ron peterson
2020-05
Nice store but the employees need work on manners and the management sucks
Monday | 6 AM-12 AM |
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Tuesday | 6 AM-12 AM |
Wednesday | 6 AM-12 AM |
Thursday | 6 AM-12 AM |
Friday | 6 AM-12 AM |
Saturday | 6 AM-12 AM |
Sunday | 6 AM-12 AM |
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