7-Eleven

Jay Ryback

2024-02

It was a Tuesday afternoon. A slight drizzle was falling over the five towns. The temperature was in the 4Os, not especially cold for mid January. I'm in between appointments, thirsty for a drink. As I make my way down peninsula Blvd at the corner of rockaway turnpike, I see the thirsty man's salvation, a large sign signifying a 7-11. I park in the lot, finish my phone call, and am ready for some thirst quenching goodness. I take the empty bottle and can from my car's cup holder. They had served their purpose, and I was ready to purchase something full and ice cold to take their place. I hurried toward the 7-11 unsure of the selection inside, but excited about the possibilities. As I am about to carefully place my empty beverage containers in one of 2 large and intentionaly positioned garbage cans outside the 7-11 doors, I hear shrill banging on the glass, coming from the cashiers area inside the store. I'm alert, ready for anything. I've always dreamed about being a hero. Was this my time to shine? Was the store being robbed? Was there a fire blocking people from being able to exit, and they needed me to break the glass, bringing all those helpless people to safety? I didn't yet know what may lay ahead, but I was ready. I looked up at the source of where the knocking was coming from. I see the 7-11 employee, eyes locked on me, shaking his finger no. I think to myself, what can I be doing that is the source of this emergant negative message? Can it be my intention to place trash into the trash receptacle? Surely not. There must be some misunderstanding. I can think of no better place for trash than the area dedicated to it. I enthusiastically motion towards my trash and the trash can, hoping to clarify my intention and reassure this scared employee, who may have been unsure of my next move. But the employee was well aware of my intentions and was attempting to prevent my action. He motioned to my garbage, and to the garbage can, and then once again motioned the universal swaying finger, communicating no. I felt hurt and confused. Was my trash not worthy of the 7-11 garbage can? I briefly scanned the area, looking for a posted sign that trash was not to placed in the trash can. There was none. Downtroden, I went to the adjoining establishment looking for hope. There may have not been as an extensive collection of drinks as their neighbor, but it was there that my trash was welcomed. I purchased a delicious seltzer, and I felt accepted, appreciated, safe, and like the world made sense again.

Monte Rosenzweig

2023-07

Terrible customer service. They decided they're not going to sell small Slurpees at all because they want us to be forced to buy larger more expensive ones. The guy told me it's not just that they ran out of cubs. He said they will not be selling them ever again moving forward.

J C

2024-04

They trying to be smart they not giving you the 7/11 points by scanning the opposite item so you don’t get the extra points .

N.A. Shonek

2024-04

A local icon, 7-Eleven on Rockaway Turnpike continues to consistently meet their expectations of providing convenience shopping and Slurpees to various consumers.

meyer abensur

2023-10

If there is a possibility to give negative starsI would I’m buying a lot at this locationbut today the customer service was terrible never saw something like that in my life.They always give attitude, but ignore it. Today was just not acceptable. He was screaming at meFor no reason and was laughing at me in indian then decided to that he was charging me an extra $0.25 for the Slurpees cup all because they wantThey were forcing me to buyThese people are disgusting, but not just to me I witness them being disgusting to every customer of all races.

DJ Madgesty

2023-05

With Active Menus, I was skeptical that this delivery from 7 Eleven would go smoothly, as it was my first time, and also that GPS has made many others get lost to reach my location. But, I saw the chat button and chatted with Linda, who was so kind and hospitable with me. She insured that the delivery would reach me and it did! Thanks be to JESUS!! I was so hungry and am unable to leave my job, so this system was definitely GOD sent and Linda was a joy to speak to. Thanks again! I'll definitely be using this delivery system if I don't get the chance to pack food again. GOD bless you guys.

Benjamin Tejeda

2023-10

This is the worst 7 eleven. Never we are going back to this store, The food and the service are no good.

Missy Missy

2023-08

711 should treat their employees better and maybe pay them a little more because the employees are miserable and in need of a Customer service course . (Mandatory)

Tiffany L

2023-05

This place is horrible. When the workers don't want to do anything they tell u the machine is down or they don't know how. The store is dirty, the workers are extremely rude and the food is always expired and they just put new labels over the expiration dates

Emma Haynes-Ocana

2022-05

I ordered a big gulp Pepsi and it clearly said that on the order ticket, but they still sent me some clear carbonated drink that wasn’t even Pepsi so they knew what I ordered and decided to send me the wrong thing anyway. When I called them they didn’t answer. So unprofessional and I feel like I was scammed. Never ordering from here again and I will be warning my friends about this experience.

Omen Tribe (OmenTribe)

2021-05

This location is being botted by postmates DO NOT USE THE APP FOR DELIVERY HERE. They will process your order as of it was picked up so you cant get your refund nor cancel your order. And on top of that good luck getting customer service to pickup and be useful. If they dont resolve the money they stole from me with postmates I'm pulling up.

Bracha kuinova

2023-08

Horrible customer service, workers have no patients. Started screaming at me and my husband. And tried overcharging us for items that we never bought.

Mike Pulaski

2022-05

Went there as I always do on my to the belt parkway. First it was disgustingly filthy. Then they had nothing in the hot cabinet or thr hotdogs roller but 2 dogs that may have been there since the beginning of the week. Will not be going back.

Erica Benjamin

2022-05

I love 7 eleven however, I am in this branch in Brooklyn far away from home and the restroom they never allow you to use it in this branch. In every other branch they allow the use of the restroom including New Jersey. They just dont allow customers to use the restroom even in emergency.

Jeffrey Diamond

2014-05

Pretty much your standard 7-11, but they do have a great location. The parking lot is a bit small and sometimes I have to pass on this location because I can not find parking.Once inside they are well stocked and usually have what I am looking for. The hotdogs are usually fresh and hot. Nice place for a quick snack.

Ed Klar

2022-05

Service is very good. However, during early hours of people going to work (around 6:15-6:30am), there is usually a long line to check out. Additional cashier would help as usually only one. Thanks

m- fark

2022-05

The clerk tried short changing me, not alot, like 31 cents. When i called him on it he said they were out of change. So i told him give me the extra 29 cents dont short me.So he said i should give change back and charge on card...i only had cash so i had to walk out and get coffee elsewhere.

C Prince

2022-05

This is the worst 7-Eleven ever I ordered some food from doordash and my order was wrong and when I call the store the workers can't even speak English and I don't understand what they're saying to me. It's just embarrassing

Antanay Gary

2022-05

there is only 1 employee here that know how to do the “Add Money To a Cash Card” . EVERY EMPLOYEE HERE IS NOT FULLY TRAINED , doesn’t understand english why offer the cashapp add money to card feature if your not gonna train the workers

Scavengerz

2023-07

Really good food I recommend it to who doesn’t wanna spend a lot on snacks or food

Bri Brii

2023-05

Short and to the point, THIS SPOT NASTY AND IF YOU GET FOOD FROM HERE YOU BUGGED. Place nasty just like the employees attitudes.

MICHAEL VELASQUEZ

2019-05

Bad customer service the people that work in their dont know how to treat people . I ask them to let my daughter us there restroom because she was not feeling well and they told me no go some where else . I almost didnt make it to mcdonalds across the street .

Space Q

2021-05

Always nice coming in this 711 but the guy at the register name is Lawrence seems to have an attitude don’t think I’ll ever come back here his attitude is a bit too much aggressive

TS F

2019-05

Food s*cks, I'm sorry but it just s*cks. Burritos, mini tacos, pizza, etc, all of these feel like rocks, I don't even know why I bother buying there.

Francisco De Paula

2020-05

Not giving any 7-Eleven promos here and the place it's no always clean bad customer service bad food always cool they don't bother to warm or nothing

dequan usher

2023-05

Workers are highly disrespectful I highly recommend getting new workers very nasty attitude and have zero professionalism.

Nancy Fox

2020-05

Disaster of a day.Had a language barrier and unable to communicate. Sorry folks but if you work front counter must be able to,speak and understand ENGLISH

Ben

2017-05

It's a 7-11. Not the nicest but not too bad. Has a good selection of kosher foods.

Yael Gurevich

2019-05

Very accommodating even with so many kids who couldn't decide which snack to choose. Lots of options!

Moshe Feigenbaum

2017-05

The parking is crazy but the service and prices are typical for a 7-11, which is pretty good.