4.8 (155)
11 W Main St, Lancaster, NY 14086
(716) 393-3187
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa M
2024-05
I love this place. Everyone is always so friendly & welcoming. Hannah does such a phenomenal job on my older golden who can be very stubborn & isn't an easy groom I'm sure. That's all on me, as I should of taken Lucy in as a puppy to get used to being groomed. I didn't for the first few yrs as she had undiagnosed hypothyroidism when she was young & never shed much & she didn't seem to have much of an undercoat at all. Then she was diagnosed & put on life long meds & boy her coat came in so thick so fast it was hard to keep up with, so we said its time for a groomer. Hannah is so professional & does an awesome job with her. I'm so glad we found this place!
Karen Charters
2023-07
I have been taking my dog Daisy to Furry Friends for 9 years now! All I have to say is “who wants to go see Hannah?” And Daisy loses her mind! She loves going to the spa and I LOVE how they care for my dog !! I can’t ever imagine going anywhere else! Furry friends ROCKS!!!
Denise Ignaszak
2024-03
Went for the 1st time with our 2 year old Golden-doodle and I was very happy, he looked great already have my next appointment scheduled.
Denise Herman
2023-05
Used this place for years. My shih tzus look amazing every time. Hannah is the best. Just had hannah do a lion cut on my new puppy. Absolutely the best place ever. Love kitties at the groomers, black kitty is spa and she is so sweet. I love snuggling her when i am there!
Erica Lauren
2023-05
Much more cozy and personal than the big chain pet stores and the cost is similar! I've never been pressured or shamed into extra services and my sweet baboo always comes home clean and happy. Andrea is the bomb diggity!
Pat Dobies
2023-10
Highly recommend!!! I’ve taken my Pomsky here on several occasions and he always comes back looking phenomenal! Hannah is great at what she does! She’s very professional and understanding of the breed and treats him like he’s one her own! If I could give 6 stars I would!
jess gal
2023-05
This was my dog's first time at this particular grooming salon (normally I groom her at home).The salon was very clean, the staff was extremely friendly and they answered all of my questions. They also have dog friendly treats and organic catnip to purchase.It took the groomer, Sam, about an hour and a half to finish up my girl. She looks AMAZING! She smells great, her nails are practically non-existent and she doesn't have a hair out of place!Sam even decked her out with green bows and a bandana.Winter & I will see you in May! 💚
Matthew Sydor
2022-05
Great shop where they serve one dog per groomer. They are fast and efficient to make a less stressful experience. Toasty loves his girlfriend, Christina, who is the only one he lets cut his nails. He rates furry friends 3/3 paws 🐾
Melissa A.
2023-09
I’ve been bringing my dogs here for years, and always had a good experience. My dogs were happy, beautifully cut, and never had any issues. Miranda really understood my rescued Bichon and was able to handle when he was “touchy” and acted out. I was so sad to hear that she was no longer with the business, and I also learned that Keagan left as well who was also great with reactive dogs. I’m not sure who the new groomer was but my dog’s ears were not taken care of - there’s a huge mat when his ear is flipped over. He is still full of scabs on his back from being knicked weeks ago and was having GI issues when he got home. It was obvious to me that he was not treated gently. I am not saying he was mistreated, but he needs a more experienced groomer because he is so sensitive and was abused before we rescued him. When I walked in I didn’t even recognize anyone there so it looked like they “cleaned house” and they are now closed on Saturday so I’m not sure how they will accommodate people who work during the week. I am still giving four stars because of years of wonderful service but sadly cannot return as my dog does not forget negative experiences due to his history and will get sick again. I do wish the business well but the decision to overhaul the staff was a poor one.
Lynn
2024-02
Staff is wonderful. Andrea does a fantastic job with my fur baby. Highly recommend
Daniella Hubert
2023-06
Highly recommend! My cat wouldn’t let me brush his back end or tail and his fur was starting to become matted. I took him in just to get brushed out which was quick 1/2 hour apt. The results; he looks amazing and looks 10lbs thinner! 😁
Joe
2023-09
Nice place. All groomers are nice. But it's hit or miss. I'm going to have to remember the names of the groomers that do a good job on our dog. Because this last time she was supposed to get everything done (trim, de -shedding, shampoo & nail trim) like we always ask for. But she came back still shedding all over the place. Nails weren't clipped either. Cut was uneven. Bald in some areas, too long in others. For over $100 with tip, she's still shedding all over the place & doesn't look that great esp to family members, who asked what happened? That was the first time she came away like this so hopefully I can get the past groomers.
Melissa W
2023-08
Sam does an amazing job on my mini golden doodle! She really listens to what you want. Thank you!!
Megan Rozak
2023-05
Love this place! They are great for a walk-in nail trim with my little guy. He is always so scared to have his nails trimmed but they are quick and efficient while keeping him calm and happy! They have a wonderful selection of treats too.
Steven Konieczek
2023-05
They are so nice here and always do a great job with our dog. They can also usually accommodate you on short notice and get you on the schedule within a few days, which is helpful if you have a crazy schedule and forget to schedule an appointment in advance. Supporting our local businesses is important. Please go here for your grooming needs instead of a large corporate chain.
Alison Pepero
2021-05
My dog had his first bath and hair but here. He was nervous to go in, but the workers were great with him! They were very welcoming and treated him as if he were one of their own. When I picked him up he looked so handsome! They did exactly what I asked, and more (he got a bandana)! Well worth it, and it was reasonably priced! 🤗🐕❤️
Lisa Tarbox
2015-05
I took my 2 dogs to be groomed at Furry Friends and I was so happy I did. One of my dogs has a medical issue and is very scared of new situations, she has required a muzzle at the vets to get her nails cut in the past. The staff was so wonderful with her, she didn't have any problems and when I came to pick her up she looked beautiful and was happily wagging her tail feeling right at home there! Great place to take your pets!
JA MK
2019-05
Sarah the owner is kind, understanding and caring! She does an excellent job on my rescue dog and I know he is in good hands at Furry Friends. I don't have to worry about my dog being put in a cage for an extended amount of time or in a loud, stressful environment. So glad we have a great place like this in the area!
Douglas Stephens
2020-05
My pup is normally very resistant to people trimming her nails. When I picked her up she was happy as can be. Upon further inspection they did a great job and she’s perfectly clean! They mentioned taking their time to make sure she’s comfortable since this was my pup’s first time here.Everyone is friendly, the price is great, and most importantly my dog is happy. This is where I’ll be going from now on. Happy dog dad.
Allison S
2014-05
The staff is very friendly and accommodating! The groomers did an excellent job trimming our dog and cleaning her ears. Our dog's ears are very sensitive and they were able to clean them out which other groomers have had trouble doing. The groomers do an outstanding job and are able to have our dog groomed within about an hour. This is so important because other groomers have to put the dog in a crate for several hours, which is obviously not very fun for the dog. The staff is so loving toward our dog! Also, the prices are very reasonable. We are so pleased with the staff and how well they groom our dog that we highly recommend them to our family and friends!
Emily Warrington
2019-05
My dog is really weird about people touching her paws. We've tried taking her to a few different places, and Furry Friends is the only place she seems comfortable with! The employees are very friendly and are definitely well trained! Very quick and efficient!
M C
2023-05
Hannah has consistently groomed my VERY uncooperative cockapoo mix rescue. I have tried to take him somewhere closer but NOBODY has done as good a job as Hannah. She is AMAZING. She is so kind.
Kristi S
2020-05
We have been bringing our border collie / chow mix here for occasional groomings over the past four years. Upon entering the shop, the staff is always friendly and quick to help. Our dog is not friendly with new people, but Hannah is patient and always does a fantastic job with her! Although I'm not positive, I suspect that each groomer works one dog from start to finish, as our dog is always done in a little over an hour (which says a lot with how fluffy she is!). I won't take our dog anywhere else!My only caution would be that, recently, there has been a cat (or two) freely roaming the shop. While it's not an issue for us, it certainly could be for some dogs. I'm sure the staff would confine the cat for your arrival/appointment if you simply call ahead.
Robert Janeczko
2021-05
Took both my pups in today for nail trimming. Took me in right away without an appointment, other places were booked for 2 months. So glad I found this place, didn't even know about and it's a short ride from home. Staff was very friendly, and did a great job with the clippers! Recommend for sure.👍
Vickie Rader
2023-05
His groomer did a wonderful job with Prince Hetbert as she always did.Unfortunately my Prince 17 yrs old passed away last nite. She cut his nails Saturday. He was a beautiful cat. Thank you Furry Friends.
Leeann K
2021-05
This was my first time brining My Mini Golden Doodle in and I could not be more pleased !! I have had a hard time finding the right “fit” for my little love , she gets a bit anxious away from her mamma and getting groomed. When I picked her up she was happy and adorable. The girls working were so friendly and really made my little fur lovey feel at ease .We will definitely be back as regulars! I am so pleased to of found our new place.
Larry E.
2023-05
They love Finn there! My son's Golden Doodle. They are the only ones, he allows to groom him. Once he's groomed, you can't tell him nothing, he's to cute for himself.
Diane Domanowski
2014-05
Furry Friends Holistic Spa is amazing. I love it and so do my dogs.The girls are great, always happy to see my dogs Shelby & Sadie.I take them there every other month for a pedicure and furminatorTreatment. They get pampered more than I do at the spa, they getA homemade treat and a special bow on their collar when we leave.Not to mention that they look great and smell amazing!! I HIGHLY RECOMMENDA day at the Furry Friends Holistic Spa.
Richard Drescher
2024-01
Very nice cut on my dog. He liked it too lol
Mo Mo Day
2016-05
We have been taking our furry baby to Furry Friends for several months and absolutely love them! They make our baby girl feel comfortable and she always looks amazing! We love the way they groom her and the bows are darling! 🐕🐶🐾. We have recommended them to alot of our friends who are dog parents!!!!
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | Closed |
| Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population