Big Tree Soft Serve Ice Cream

Melissa Erikson

2020-05

Stopped here with a large group and the entire shop handled the influx of customers so well. Tons of flavors to choose from, speedy service, and great prices.One less than 5 stars for the super tight and limited parking and for not advertising that they are a cash only ice cream stand.

Valerie Hunt

2023-09

We stopped to get the kids cream on our way back from the beach. There was a line, but it took us longer to decide which flavor(s) we wanted than it took to order and received our ice cream. They have so many flavor options for both the soft serve and hard ice cream! You can get a different flavor for each scoop, and they don't skimp on their scoop portions. Everyone left happy and slightly sticky lol.

Dory Barnard

2023-07

First off: cash only. This establishment is very good. It has top quality ice cream and treats with so many flavors to choose from that I could spend minutes just deciding. The sizes are quite large, so if you’re not very hungry don’t order more than a small. There is parking around back which is very convenient and a drive through as well as fairly nice outdoor seating. This place can get VERY busy so don’t plan to be in and out when it gets quite full and the line is long.

Leon Reed

2021-05

Love their ice cream flavors and the quantity for the price is wonderful. The service is generally quick too. We were the 8th car in line and we were at the window in under 10 minutes.

Peter Withheld

2022-05

Amazing homemade flavored soft serve and hard packed ice cream like you wouldn't believe. Worth the trip. Also super friendly and huge portions!Hint: order the soft serve!

Susan D

2023-08

Stopped with friends after dinner at Bemus Point. Busy place, but not too long a wait. Really good ice cream and soft serve also available. Pricing about average.

joleene Catanese

2023-08

Extremely over priced. Strawberry ice cream was absolutely awful. Serving size between a jr and Small were exactly the same. And it was cash only, so Im not impressed to loose out on $3 on an ATM fee plus $17 for very little ice cream. Will not be back here.

Chillin' With Chuck

2022-05

Have been going here for years. Only open for spring, summer, and fall. The ice cream is good here. Soft serve as well as hard serve ice cream. This location gets busy during the nice warm days so be prepared to wait awhile for your dessert. My favorite is the soft serve German chocolate. They only take cash for orders but if you forget cash there is a ATM on site so good either way.

Matthew West

2023-05

A great variety of soft and hard ice creams with a nice assortment of sundaes. With so many options in a 1 mile radius of here, this is the best bet for sure. The staff is also super friendly, my child dropped their ice cream and they gave her another, they required it be in a dish,understandable.

Joseph Klukan

2023-08

Super friendly service! In fact, we are amazed at how friendly the person was at the window. The selection is great and the ice cream is good.

staticbird11

2023-09

I got a 'junior' size cone and it was the same size as my son's small. It was more than I needed but it's a nice place. Cash only though!!

Call it Like i see it

2023-07

I knew there was something fishy about this buisness..They get overwhelmed with customers and forget to sanitize their stations and have a hard time keeping food items off the floor, yuck!!BEWARE!Health Code Violations Reported At 11 Chautauqua County RestaurantsThese 11 restaurants and food service providers in Chautauqua County had health code violations during their inspections.BIG TREE SOFT SERVE4403 FAIRMOUNT AVENUE, LAKEWOODInspection Date: 06/29/2023Item 5C- Critical Violation [RED] Potentially hazardous foods are not stored under refrigeration except during necessary preparation or approved precooling procedures (room temperature storage).; Item 8A- Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked); Item 8B- In use food dispensing utensils improperly stored; Item 8E- Accurate thermometers not available or used to evaluate refrigerated or heated storage temperatures; Item 11B- Wiping cloths dirty, not stored properly in sanitizing solutions; Item 11C- Food contact surfaces not washed, rinsed and sanitized after each use and following any time of operations when contamination may have occurred;

Linda Jim

2023-08

Great ice cream at a fair price. Love the upgrades they've done to the outside!

R M Jr

2021-05

Great ice cream, always look forward to opening day in spring. The staff, though all young kids, are great, friendly and attentive. There is always a line whether drive through or walk up which speaks as to how good the ice cream is. Highly recommended the peanut butter sundae

Kasaundra Cressley

2022-05

Delicious soft serve and hard serve ice cream with options of a dish, regular sugar cone, waffle cone, or milkshake. I wish they had some dairy free options such as oat milk ice cream. Very generous servings so we only order a small size. My kids love the outdoor picnic area!

Patrick Meagher

2022-05

Best ice cream in town, hands down. A mammoth assortment of flavors and options, but the waffle nachos are the best. Each ice cream soft serve is a handmade specialty, and ive not seen anyone else use their methods. Make this your cool spot!

William B

2023-06

Ordered a hot fudge sundae. They gave me a spoon that was so sharp it cut my lip. I went to the window to get another and the girl said,"this is just like all the other spoon. Don't know what to tell ya". Really I thought, how about a better quality spoon. Doubt I'll be back.

Brian Ellis

2023-05

This place is always insanely busy! They do a good job moving thru the line. You can stand at the window or drive thru.The fruity pebbles ice cream is fantastic.Addition to the list....... Salty Sailor Flurry with pecans instead of peanuts....... Can't go wrong with that either!

Abbie Higgins

2023-05

Their ice cream is amazing. So many flavors to choose from and friendly service. There was a long line, but worth the wait.

Elizabeth Dawn

2021-05

This place has now become a tradition for our family. GREAT service and a whole lot more. Okay but genuinely only criticism you need a cone smaller them a Diane. So yeah my only problem is that, you give us to much ice cream 🍦😋

Jessika Drinkall

2023-05

Absolutely love this place! My favorite go to order is the waffle nachos with fruity pebbles ice cream! This place is always poppin, they always have great and fast customer service!

Mercedes Girl

2022-05

Ive been wanting to try this place for awhile. Figured it would be good. Nothing to write home about and they need to train their staff on scoop ice cream and put it on cone. My scoop fell off to ground after 2 licks since it was halfway on top of cone and not packed. Sucked to waste $5 on 2 licks on ice cream.

Dena C

2019-05

Awesome soft serve, they use New Yorks BEST, Upstate Farms Dairy!!!!! So many flavors, basically any hard ice cream flavor they make into soft serve. Nice view of the lake. Gazebo was nice as it was sprinkling outside. No public restrooms however. Average prices.

Jennifer Benson

2021-05

LOVE this local ice cream shack!! Its a highly rated, locally award winning, locally owned small business that has a constant stream of walk up & drive thru customers. Customer service is always friendly & inviting, plenty of outdoor seating, a huge selection of ice cream flavors as well as different varieties of ways to get it...ei: sundaes, cones, flurries, ice cream nachos...the list goes on! And dont forget the ice cream cakes for special occasions..They dont accept any type of payment other than cash but have provided an ATM at the location just incase you dont have any on you. It is also very aesthetically pleasing to the eye, and always kept clean & nice...and couldnt be easier to locate as it's right on the main drag on a busy corner.

Melissa Becker

2020-05

Prices are a little higher than other places but LOTS of options and unique flavors. Sometimes the workers are snippy.They do not accept debit/credit but they do have an ATM.Maybe one particular worker was having a bad day but she was super cranky! In the future, if I pull up to the window and see her, I’ll just leave and head down the road.

Andrea Hinds

2023-05

The prices are fantastic and the employees are so friendly. We don't mind making the 20 mile drive for great ice cream and great service.

Natalie

2018-05

Aside from being the only place in town that serves blizzard type ice cream... The girls that work there all have horrible attitudes. My family and I usually drive all the way to Warren to go to Dairy Queen because of the bad service. There is always ice cream smeared on the side of the cup. Only went back to see if it was bad timing of the day but it seems the service is always this disappointing. My family and I will not be returning.. We would rather make a 30 minute trip for better attitudes and service.

thom shagla

2019-05

Always a favorite for my wife and I,She loves hard ice cream and I like soft serve and they have both!They have a great variety of hard ice cream flavors that everyone should enjoy.

Thomas C Murphy

2020-05

We thoroughly enjoyed our ice cream on this ultra hot & humid July day. Friendly & efficient.Delicious!( Could have used a wet nap or a lavatory to rinse off after our melty treat)

Melanie Zavrl

2020-05

The servings were very generous and the ice cream was the best mint chocolate we have had in a long time! You better hurry though, they close for the season after tomorrow!