Benson's Pet Center

4.5 (496)

213B N Comrie Ave, Johnstown, NY 12095
(518) 705-4267
bensonspet.com

Claimed
Pet supply store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Jenn Abate

2023-12

Found unique gifts for my pets there. Just didn't appreciate work insisting she needed to know about my fish tank. She said, "she was required to ask". That's not true! She wouldn't sell me them without knowing...they were $2 fish!

Elizabeth Mendetta

2024-05

Very polite and knowledgeable. The lady that helped us knew not only her store and where everything is located but helping us select the correct product perfect. Thank you !!

Sandy Littlejohn (EyeHands)

2023-11

amazing store! when I bought my danios, they were very supportive of me getting them and caring for them. even though i have a one gallon tank that's pretty small, I only bought two, so its okay! and although my water plant died, the tank was a lot cleaner after i got rid of it! i do have some questions, I'll ask them when i come back for 3 more fish.

Vince Jones

2024-04

I live local yet never went in the store. Nice clean store with everything I could think of available for your pets. Worth the stop.

Luci Marsh

2024-05

Bensons is the go-to for local pet supplies. Staff is kinda hit or miss, but they usually have what you need.Pets are welcome - vet clinic every weekend.

Samuel Christiano

2024-03

Love it. Great buys for all our pets. Also, a rewards program. Buy 10, get one free.

Brianne Jennings-Skottke

2024-03

Good atmosphere!! Love the staff and the animals very always welcomed there.

Jim w

2024-03

Great store and friendly staff. Tons of things for all types of animals.

Janice Bever

2023-11

Dropped in to get my Chi his dry food Walked past the parakeets. So disgusted. A bleak glass enclosure. They all looked so depressed. There is NO excuse to not have a proper nurturing environment for them. Despicable. All about the money. I won't go back.

Victoria Hermanowski

2023-07

So many cool treats, food and toys to look at. Prices are reasonable and we love the staff, very friendly and knowledgeable. I wish they were closer so I could go whenever I need something. They deliver locally but don't ship and I'm an hour away so I only get to go every so often.

brian Frederick

2024-03

I love this place people are friendlyWould rather go he that pet smart

Allison Smith

2023-09

As gross of a mood I was in I am very glad to see a retail shop take such care to ensure proper placement for such small creatures. What ever young woman was working the counter around 3pm on 8-19 deserves at least a pat on the back!

Michael McLaughlin

2024-02

Store is neat and organized. Friendly and helpful staff.

Eric Rising

2024-03

The staff was very friendly here when we came looking for remedies for our dog who got car sick a lot in the past.

TheLastBoyScout1976

2023-10

Went in to buy a gerbil for my sons. They sell a gerbil enclosure there MADE FOR GERBILS that has all the accessories. They won’t sell you the gerbil unless you PROMISE to put the gerbil in a 20 gallon “long” style fish tank and you must show them “proof” of ownership of that enclosure otherwise they refuse to sell to you. Does anyone else see the insanity of this? Highly disappointed by their holier-than-thou behavior and dubious ethics in selling gerbil enclosures that they personally feel are unethical to raise a gerbil in. Will take my money to harvey’s or pet smart from now on. I have spent a ton there this year on fish, aquarium supplies, dog food, treats, and medicines. I’m done with them.

Michael Coffin

2023-05

They got the Cardinal Tetras I ordered! I purchased 7 but received 6. Tried to call at 8pm, but they closed at 7pm. Will call them in the morning. They are very small. Just a simple mistake. I have been a customer for over 15 yrs. Great establishment. I went back the next day and they gave me the Cardinal Tetra and I purchased 6 more. Again, Great store!

Charity Henry

2024-04

Employees are immature and rude, care more about talking with friends than serving customers

James Shepard

2023-05

Purchased fish here numerous times and bought tons of frozen food always out of worms, signs have been up for months that fish room is being renovated ?? But nothing ever seems to take place employees say yes it's being renovated when they don't know Im a long time customer at least be honest I think there going out of fish business no one seems to know anything ??

Cha Nin

2021-05

Great experience! Staff is courteous and helpful. I called in to see if they had a product before going and the woman was happily willing to look for me. When I went to the store a day later she remembered my call and was so nice. It's always nice; especially these days, to have courteous and friendly exchanges! The price at Benson's is great and they carry a huge variety of items. They are also willing to order what you need if they don't have it. I highly recommend this store!

Annoying Crow

2019-05

BEST PLACE TO GO FOR CAT FOOD CAW CAW

Isabel Alvarado

2024-04

Very friendly and helpful staff

Josh Cook

2020-05

best location iv been to yet for gecko supply's worms look alot bigger and alot healthier

Jeremy Spagnuola

2021-05

The place is very clean and well kept up. the employees that work there seem to be super knowledgeable about everything and able to help you at a moment's notice. I've been there quite a few times looking for specific items and I've never left without what I'm looking for! They are just as good as any Big Box place without a doubt! I recommend this place highly for any of your animal,Aquatic or reptile needs for sure.

John Collado

2023-08

If you need something for your favorite family member, Benson's Pet Center has it. Great place to shop with very helpful staff

Happy Camper

2022-05

I love Bensons. Workers always friendly and helpful. The prices are reasonable. Usually have what I need, if they're out of stock they order for me. They also help many local shelters. Great place.

Kara Neet-Marsh

2020-05

We use Benson's for all of our pet needs. The staff is consistently; helpful, friendly, and knowledgeable! Its really nice to get the "I care about your dog" attitude. The quality of stuff there is great as well! Our dog loves her food, which comes in a variety of different flavors, as well as being grain free. I bought a Barrett ball, at the suggestion of an employee. THE best ball I've ever bought for a dog. Some reviews have said that prices are a little high. They are, but only if you are used to buying cheap food and/or toys. Thank you Benson's!!!

Frank Ostrander

2019-05

I like this pet store but there are a couple of issues that I have. The staff's knowledge of fish and aquatic plants is basic and in some cases very minimal. If you know the difference between male and female fish, you'll want to pay close attention while the staff member is selecting your fish for you. Twice, I've assumed they knew the difference, while they were catching them and I went off looking at other products. Once I got the fish home, I found that the sex I asked for and what I was given was incorrect. This has only happened 3 times.On ' buy 2 fish, get one free Sunday's ' I got charged full price for all fish 4 times. Unfortunately, I've only saved the most recent receipt. When buying plants they have often written the incorrect code on the bag and thus charging more for plants I didn't buy.Their fish tanks are WAY over priced! As an extreme aquarium hobbyist, if you are paying over one dollar a gallon, you are.getting ripped off!One thing I can say is that that staff are so very friendly. They might not know everything they need to know but they are extremely attentive. Oh, and they are one of the very few pet stores that carry sponge filters. Sponge filtering is the most efficient and cost-effective way to filter an aquarium.

Chris Loveless

2020-05

The staff that helped us were very friendly and very patient as we had to try on several different harnesses for proper sizes. Although they didnt have exactly what we needed we bought something to accommodate and were given a recommendation as to what we were trying to find. The prices were a bit expensive in general but the staffs sensitivity to our pets issue reasured us in the products & recommendations and we will be back there in the future.

Don Braunius

2020-05

Good selection , good employees,knowledgeable staff. My first review was very positive, it was my first few purchases of fish. My last two purchases were very different. On one visit I purchased two hillstream loaches. I thought the employee was being rough with them, pinning one against the side of the tank with the net and then with her fingers. I released them into my tank and a day and a half later one was dead , the other is doing fine. Yesterday I purchased a clown poach and the employee did the same thing. The fish was dead this morning. The store does stand by their refund policy but it is 50 miles from home, not just around the corner. The wait for service is also long. I think some better employee training would go a long way.

[VoC] iHalliex

2021-05

GOOD store, lovely workers I walk in and I feel like they personally know me HOWEVER they need to order double the crickets they get every week and stop being cheap and build another enclosure to put them in. They don’t understand there is no other place to get them locally with Harvey’s closed during covid. I understand the problem with their supplier has been fixed... now just build another enclosure for enough space to house more of them in. Heck I would build it for you.

Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 10 AM-6 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet