4.6 (1028)
393 NY-5 & 20, Irving, NY 14081
(716) 934-2780
justpetsonline.com
From the business
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
concetta shuler
2024-04
Animals looked amazing and taken care of BUT not one employee talked with us, tried to be friendly and just get a conversation but still nothing! A rather big lady walking around with a bird on her should, She needs to be more friendly and communicate more!! I'd never recommend this Pet store!
Chris Doane
2023-09
The staff was very knowledgeable and answered all my questions satisfactorily Chelsea helped pick out a few good mystery snails for us. The neighborhood cats, birds tortoises are all friendly and fun. Great local pet store
Heaven Olson
2023-05
Phenomenal experience. 3 cats roamed the store freely, along with two parrots and other birds, the store had two healthy happy looking bunnies. No upside-down beta fish, there were a bunch of fish and not a single tank was green or dirty looking. They had a bunch of axolotls and the gift shop had so much cool stuff. There was this huge tortoise and a cat was just chilling with him in his big enclosure with all his fresh fruit n veggies, there was a pretty cool huge box turtle too. Every single animal looked happy fulfilled and healthy and clean and loved. It was amazing, I respect the employees who work so hard to give the animals such an amazing home. I wish every pet store would take notes from this one, it reminded me more of a pet oasis than a store.
Michelle Abbey
2021-05
This is one of my favorite pet stores. The lady who owns it, is super nice. She is always very helpful with questions. The cages and tanks are always super clean. My favorite fish there is Bruce he is amazing. And I love the gaint turtles. You can really tell this lady loves her animals. I love this place. She is doing a great job.
Marc Isaacs
2023-12
What a terrific discovery! From an extensive product selection to a darling tortoise to see, this place is a worthwhile stop for anyone with pets.
Emily Bradosky
2024-02
Amazing selection and helpful staff! You don't realize how big this place is until you're in it. You can tell the owners really care about their animals (and yours)! Definitely coming back.
Terry Barber
2021-05
Great place to discover and super friendly staff who will make sure your pets are happy pets. Their fish tanks are immaculate and the variety is bar to none the best!I will only do business with this place for my pets. So long other pet stores and wallyworld😀
Buffalo SabresLoyalist
2020-05
Worth the drive! Best selection of avian products in the WNY area! Great staff! Friendly and helpful! Every square inch of the shop is packed with goodies! Birds, wild birds, reptiles, turtles, rodents, fish, ferrets, cats or dogs, whatever your bag is, they have what you need! AND if they don't, ASK! They can often order for you! GREAT CUSTOMER SERVICE!!!
Shelly Maxon
2023-05
The staff was kind and helpful. The owner was a heartless excuse for a human and told me that I must have done something to kill my new baby bunny.I purchased a beautiful fawn lionhead kit. He was very friendly and ran right to me. The worker got him out for me to hold and said the staff held him a lot and he was very social. I paid $30 and was elated. He slept on my chest for the 1 hour drive home. He bonded with my family immediately. After careful preparation to make him a safe comfy home, we named him Pierogie. The next morning I opened the cage and he ran right to me. We witnessed him eating his hay, drinking water and using the litter box. He loved the attention. After the second nights sleep I awoke to find my little guy dead in the cage and was heartbroken. The store receipt stated 7 day life guarantee for fish... however a rabbit must be a different story I was told by the owner that I must have done something wrong that killed him. She had me take a picture of my dead bunny and me send it to her. She then told me that she guessed she'd give me store credit.... I'm 50 years old and have had rabbits my whole adult life, and my adult children and I have logged in many hours volunteering at our local animal shelter. I will never buy another thing from this lady.
Ariana cooke
2024-02
They were so helpful and knowledgeable especially Megan she spoke on the phone with me prior to my coming and taught me a rabbit shouldn't have fruit daily and that carrots contain sugar and should be limited as well she also got my lil guy all set up with a bunny who will be a perfect match for him and he's so excited to bring her home
Matthew Shea
2023-11
This is an excellent local Mom and Pop Shop. I make a point of visiting locally owned pet & aquarium shops everywhere I go, and this is one of the best. It's clean, the animals are well cared for, the people are friendly, and the prices are good. There are even a couple "store cats" roaming freely around. The place looks small from outside, but it's huge. It's like the Tardis, it's bigger on the inside. 😆
Taylor Webb
2024-03
Amazing pet store we drive here from Eire pa ever few months. Great prices, friendly service, and employees. Plus the kittens laying a round, and the tortoise is always a plus to see!
Lisa Sheldon
2024-04
The lady that helped me with the dog food was.great. very friendly and.kind and.very helpful. I wish I got her name. I look for her when I come in.
Mark Massaro
2024-03
Knowledgeable staff has answers for fish care. Wide variety of supplies and good prices too.
Cassandra Casler
2024-02
I LOVE this place!!! They have theeee coolest turtle that weighs 100 lbs!! They have soooooo much nice and unique stuff!! It's definitely a place u HAVE TO STOP TO APPRECIATE!!
Andrea Sedore
2023-08
This is an awesome pet store with an amazing staff. They have a great selection of reptiles and fish, as well lots of all your other pets' needs. I would also like to acknowledge Gary. He is an awesome employee and is a wealth of fish information. He is always my go-to guy with any questions or pet needs. I highly recommend this store to everyone.
Emily Beresford
2023-05
Wide selection of items for a great price! Including exotic animals. Also love the store animals that are not for adoption
Stephanie Green
2024-04
I love seeing all the birds, fish and other critters. The staff are helpful, knowledgeable and fun.
KIM
2019-05
Everything is always available for all your pet needs..Great bird supplies and Reptile Section,Puppy and Cat foods and suppliesVery knowledgeable staff ! My pet family loves me even more after a visit to Just Pets
Jay Milzy
2023-12
Always friendly staff, who are very knowledgeable. Great prices and a large selection. Always have what you need and more!!!
Linda Bommer
2024-01
I stop EVERYTIME I go there. I buy as much as I can because their prices beat Walmart. I live the oldtimey feel with immaculate selection. Itsa miracle.
Anthony Simon
2024-04
The staff is always helpful and attentive and prices are good on most things!
Leslie Terwilliger
2020-05
Really unique pet store, that has tons of fish! As well as birds, small animals, a goat, and many reptiles! A very fun place to go and also pick up some toys for the poochies at home!
Daniel Garrett
2024-04
Perfect place to get your pet stuff. And they have a dope turtle
Erica Merhoff
2023-11
I have worked at both a big box petstore and a small locally owned pet store in the past 5 years. In my opinion this was a great store. Not a ton of animals but since it’s outside of breeding season for a lot of animals that’s not shocking to me. Prices on bird items were AMAZING. The one bag of food at petsmart is $96 and it was only $45 here. That alone is worth me making the 40 minute drive out there! Cages and Java trees were crazy cheap! You can get a name brand cage for only like $50ish more than the cheap cruddy no name brands places sell online! And the Java trees!!! They are practically giving them away! $330 for a medium tree!! I paid like $500 for my medium from another store and it’s like 3 one foot sticks on a trunk! This place was amazing for bird stuff lots of small animal toys, bird toys for mostly medium/small birds but still several for a large/xl bird. Lots of dog and cat items.
Kaitlyn Long
2024-05
Always friendly, knowledgeable staff ready to help!
Greg Kamuda
2024-02
Wacth out, the owner made a young girl cry, for lightly tapping on the glass. Not kid friendly
Kc Child
2022-05
Picked up some dog 🐕 treats and bird 🐦 food. Love the animals that are on location. Will be back soon...
Jesse Alguire
2023-08
Absolutely love this place and come here often just to visit the animals. From a giant turtle, to birds talking behind the register, to roaming friendly cats. This place is perfect for all your pet needs! Staff is always super friendly and just overall wholesome and great atmosphere!
Jason Kanisloupus
2023-10
Such an amazing place. They have so much in store for all types of pets. Plus you get a chance to visit with all the residents that live there currently
Monday | 10 AM-8 PM |
---|---|
Tuesday | 10 AM-8 PM |
Wednesday | 10 AM-8 PM |
Thursday | 10 AM-8 PM |
Friday | 10 AM-8 PM |
Saturday | 10 AM-7 PM |
Sunday | 11 AM-5 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population