CVS

Pamela Vaughn

2024-05

Where do I start!!! This store is the Worst customer service I have ever dealt with! I was at the self checkout because god forbid there is anybody to check u out, and was having issues cashing out a gift card, and apparently they have a rule about having people waiting. There was one person behind me. So he came right over and treated me like I was stupid and giving me attitude!!!!! I know he is new I have never seen him there before! I will not be going to CVS AGAIN!! DONE!

Hawaiki84

2024-03

Worst pharmacy I've ever dealt with. They were rude, unhelpful and were completely unprofessional. My general practitioner had to call them several times to correct the problems even with uncontrolled substances. When they did, the lead pharmacist chastised me and told me I was "causing issues". If anyone saw these ratings ahead of time, no one in their right mind would be associated with them. Don't bother upping your blood pressure.

Steve Mulachy

2024-03

This pharmacy is difficult to catch open. They don't open until 9:00 am closed from 1-2 pm and closed back up at 6pm on Saturday and 5:30 Sunday. Can't pick up my medicine on my lunch break during the day they are closed. And closed by the time I'm out of work. I have had this pharmacy for years but may have to switch. Hours are just not compatible with my schedule anymore unfortunately.

Alyssa Malcolm

2023-05

They are extremely rude, very short when asked a question. My prescription was there and ready to be picked up. I felt like she was too lazy and didn’t want to look for it. After telling me 3 times they had “nothing for me” I called back five minutes later and got somebody different on the phone, and they told me my medication was there and ready to be picked up. I am tired of calling there and being treated like garbage. The pharmacist, and the pharmacy tech are always extremely rude. As soon as my insurance is accepted at Walgreens in April we will no longer be giving you guys our business!!!!!! I’ve been a customer of Cvs for many, many years, and every time I call I always have a horrible experience. Both my husband and myself are not happy with their customer care. Many of them are also very judgmental!! Today I made my decision and you will be losing us and many others when I tell them how we’ve been treated. My cousin is a pharmacist and treats his customers with respect and kindness. I cannot wait to switch pharmacy’s over to him. You have a horrible pharmacy staff for the most part. Especially the pharmacist, and the pharmacy tech. Do better!!

Marie Petrie

2023-09

I LOVE this CVS! Amazing Team! Such great selection, always clean, and fully stocked! The pharmacy team is wonderful as well! I love our Hudson Falls CVS! Keep up the great work!

Jessica Clark

2023-05

Overall CVS is not a bad pharmacy. This particular location however the pharmacist is very rude if you are low income or on a med she doesn't approve of. Stands right there and publicly talks about customers so they can hear her and her negative comments. I get this is a stressful fast paced job but get over yourself. She likes to think she's a doctor and at times refuses to do her job if she does not agree. Most of the techs are good, accurate, and friendly. They all seem over worked and short staffed though. This in turn, makes the customers not have as good an experience as they could. The store associates are always helpful and do not hover if you want to shop. Very helpful when it comes to coupons. The store is always amazingly clean. The pharmacy has a two lane drive through which you do not usually have a long wait at. Vaccines are offered here. There hours of operation are accuratly listed on Google. I never have a problem with parking here as there are plenty of spaces. The CVS app for prescriptions only works half the time and the texts you get often tell you your script is ready after you've already picked it up. It's hard to get staff on the phone in pharmacy because of there automated answering AI. When I have gotten through, more often then not the staff act like I'm some huge bother bc I had a question. The phone etiquette is terrible here.

Larry Wolf

2023-05

Pharmacy is the worst. Rude pharmacist. Get told to wait for .5 hr, wait that time and then get told, oh that won't be ready for at least another wait of indeterminate time. Not the first time place has done this. They have also refused to even fill a script due tech issues and never contacted me. Went a week without necessary medication that I need. Will be leaving this pharmacy. Messed up my meds to many times.

Andrea Jacobs

2022-05

Unfortunately, over the past year, I have had to pick up many medications for my family member who was diagnosed with cancer. Never would I take this problem out on others, but never have I been treated with more condescending, power-trip behavior, than I have in most of my visits to this pharmacy. Not to mention that in 3 out of 5 visits , I have had to drive to other locations to pick up the script that was sent to this pharmacy. This pharmacy never bothered to call us to tell us we had to go elsewhere, until we arrived. Such a disappointment, especially for a ‘professional’ sector that is supposed to be helping those in medical need. I would not even give one star, except that I cannot post a word without giving at least 1 star.

Denise Totten

2021-05

CVS is not following the guidelines that are on the nys dept health website.. that governs their ability to administer the shots. Showed up with dr note saying I have cancer and I am an essential worker, but was turned away because I am under 65. Although they took other people that were essential workers and healthy.

Tammy Groom

2021-05

Pharmacist employees were talking to each other and had to wait for my subscription. I gave 4 stars for I didn't know if they were talking about something important. I never had that problem before

Timothy Hutchings

2022-05

Horrible quality prints at the printing kiosk. Employee tried to tell me that's what they looked like on screen. Why is he looking at my pictures? And the prints are low grade and washed in blue. A waste of $15 and my last trip to CVS.

Charles Jones

2018-05

Store is closest pharmacy to my home this is why we chose it as our pharmacy. We stayed here because of the customer service.

Adriane Jones

2021-05

Store does not open until 10am on Sunday, even though website says 9am. Sitting in my car with about 8 other cars waiting for them to open. Need to post accurate hours or open at 9am. Store is losing business especially during this time of year ( December). Watched many people leave. All other area businesses are open by 9am!

June Gaulin

2021-05

Needed a lil help with photo kiosk, Manager Sipowitz at the Hudson Falls NY store was extremely rude...I told him as I asked his name walking out , thanks for the help!!!! He said it's self-serve. I threw my flyer on the counter....I went straight to Walgreens, 2 very polite and helpful employees were glad to help.... CVS has lost my business!!!!!

Shane Latterell

2020-05

Absolutely disgusted with the lack of respect from the pharmacist. Her unwillingness to work is like nothing I’ve seen. A phone call wouldHave solved my problem I’m told I have to re visit my dr for a prescription error. False cuz another cvs was ready and willing to put in the work to get it filled for me

Sky

2023-05

Very rude pharmacists. will def change places and recommend other to avoid this place, unless you don't mind rudeness

Tracy battease

2023-05

I loved shopping there the store was clean and easy to find things they had a large variety of products The store associate was very helpful

Joseph Iachetta

2018-05

All pharmacists are very good. James is extremely helpful, gets to know his customers and is quite knowledgable.

Connie Durant

2018-05

You're greeted the minute you walk in. They offer to help you. The pharmacy is awesome. Like being family.

Jodie Johnson (JJ)

2023-05

Ample parking, centrally located and spacious. Well organized and helpful staff.

Rob Hickey

2021-05

Understaffed and slow. Go to the Walgreens across the street, much quicker.

Denise Peculis

2022-05

Friendly & knowledgeable staff. Clean.

Susan Johnson

2022-05

Always find what we are looking for and more.

Haystar216 Gaming

2022-05

Best service available