4.5 (800)
1030 NY-82, Hopewell Junction, NY 12533
(845) 363-0344
mavis.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Peter Pasqualini
2024-04
Quick fastest, reliable… I called on my way home from work seeing if they had two tires in stock of the size I needed. They did had them ready within 15 minutes for me. came back the next day for another two and disposed of the old tires. I would highly recommend.
Stephen Smallhorn
2024-02
Communication and service was better than it’s been in the past. Tommy was the person that helped me with both my cars and got everything straightened out without having to jump through ropes. Great technicians and good work with top notch customer service. I’ll be seeing them at my next tune up.
Billy M
2023-12
**Why even bother taking appointments if they mean absolutely nothing?** made a NYS inspection appointment 3 days in advanced and waited 3 hours.Staff is friendly but a complete mess.also was failed for "low tread on the front tires" despite my tread being WELL BEYOND what is required by law. They are just selling tires.NOT AN HONEST PLACE.
Sam Delgado
2024-05
Nys inspection we dropped the car off overnight 845 in the morning get a call they noticed a cracked wiper blade suggested new ones for 50 bucks I said they are less than a year old went in at 4 pm car was still outside untouched got my keys and left ! Horrible service never going back to mavis ever again! P.s found passenger wiper blade torn at the end very suspicious.
Caroline arena
2024-01
Anthony, Tommy and everyone there wer very polite and friendly. They ordered and received my tires the same day. Work was completed in a timely manner and the work is excellent. They provided many discounts and explained everything to us. Any questions we had , they were more than happy to answer them all. I highly recommend them and will definitely go back when needed. Thank you at Mavis Hopewell.
Raul Martinez
2024-04
Terrible location. Stay away from these lying thieves like it’s a cancer. No pride of work, terrible communication and only care about money. They are truly the worst mavis location I’ve been to next to Yorktown heights. Which isn’t anything to be proud of. I’m surprised they haven’t shut this location down and put these guys out on the curb for garbage pickup. Mavis this location is killing your business. Do better.
Anna Gutierrez
2024-04
Went in to get my tire changed out after having a nail in my rear passenger tire. After some back and forth, I asked them to replace it with a lower grade tire that was supposed to be $150; the total ended up being $249 - I assumed they were charging steep labor fees only to realize they charged me for a way more expensive tire ($204). Not to mention upon doing research, that specific tire retails for $180 max. Besides that, they also tried to upsell me to get 4 tires because “all my tires have dry rot” - which I’ve gotten 2 second opinions on and have been told by both people that is false. Disappointing experience to say the least
Alfredo
2023-12
We had to do the state inspection for two of our cars, and it was hard getting in anywhere, and we had ten days to do it. Mavis said to come in (on a Sunday!) and they'd get us in. We brought one car, which was ready in 4 hours, and then they said they could do our other car that day too! They were friendly, and really made our life a lot easier. Definitely our to-go place from now on!
John Sherwin
2024-03
The guys at Hopewell Mavis took great care of us after we got a flat tire. They squeezed us into the schedule and had us on our way fast. Super nice team, would absolutely come back!
Ellis
2024-01
Great service and great work done. No appointment and they took me right away. I had no ride home and Tommy the manager of the shop brought me home and picked me back up to get my car. Excellent customer service
Rosemarie Gordon
2024-02
Went to the Hopewell Mavis today for pricing for my son's tires. Tommy our salesperson treated my husband and I with such respect and was so knowledgeable with all of questions! He was so Trustworthy we ended up buying new tires for my car too! Thank you Tommy!
Mike Mastromarco
2024-05
Needed one tire after hitting a curb. I called at 4pm and they had it ordered, deliveed., and installed by 9 am the next day. Thanks mavis of Hopewell
Ryan Buter
2024-04
This mavis is fast and reliable. Tommy at the desk was fantastic to deal with. Quick and easy drop off.
Jesse Ennever
2024-01
Fantastic service. Was able to get in same day for a tire change. Tommy was a pleasure to deal with and the whole team was quick to reach out with any issues or concerns. Would absolutely visit them again!
Aidan DeSiena
2024-03
I should be able to put 0 stars as a review, mavis over torqued the wheels so much it broke 2 of my steel spline keys in half. Either a 5 year old with no experience worked on my car, or someone without a degree did, never going back again.
Chanel Zheng
2024-01
I came in to get one of my break lights fixed and they got to me right away, super friendly and great service. Tommy was a great help! Everything went smoothly and quickly and I will definitely be coming back!
Paul D
2024-04
Tommy the manager helped me out and was knowledgeable. Another customer came in and did not get a warranty but Tommy explained it all. Pleasant experience.
Anthony Ettari
2024-01
I been coming to Mavis for years. I was here today and the front desk manager,Tommy, was great. He knew what he was talking about and was very helpful. All managers should be like him.
Elena Snyder
2024-01
Always have our tires bought and serviced at Hopewell! Great staff, willing to work with customers and pleasant atmosphere. Reliable products and staff expertise is commendable! Our go to for tires and tire service for the whole family! Thank you, Hopewell, Mavis!
Priscila
2024-02
My dad went here recently and wanted me to leave this review. They did a great job with changing his tires, providing him with quick and professional service. Thank you!
erin murray
2024-01
I came in for service on a Sunday morning. Tommy & Tara at the desk were fantastic. They were very friendly and explained things without making me feel like an idiot. Both individuals were very warm and made me laugh a ton! I will definitely be back again.
Chris Benedict
2024-04
Mavis tire should not be a business. They almost killed a family member of mine not tightening the lugs properly on the tires so she lost a tire on the highway at 50+. I always used the Wappingers location and they put some rookie working on my truck he snapped 2 lugs then tried to turn around and bill me to fix it. Mavis is a company enveloped in terrible policies and business practices. All that paper work you sign absolves Mavis of all responsibility for anything that may go wrong with your car. Do not use these guys or any other Mavis.
Lisa G
2024-01
Professional, timely, helpful, and friendly. Excellent customer service, job well done and finished within the time we were told. Will return for future service and would recommend the Hopewell store to friends/family.
Larry Nardecchia
2023-12
Matt and his team are amazing! They stayed late on a Friday night to fix my 2016 Tacoma-new struts, shocks, pads, rotors, calipers, plus 2 new tires. The job priced out below what was estimated. I definitely will be going back with my other vehicles and 100% recommend.
Michael Dzubak
2024-01
I brought my car in thursday night for a oil change, Tara at the front desk got me in within a timely manner and was out at close. There thursday evening hours work out great!
Larry Nardecchia
2024-03
Tommy at the front desk was thoroughly communicative, Matt in the back takes care of the guys got me in and out quickly and cheaply. These guys are always the best.
Pamala DiDomizio
2024-01
Stopped by early this morning without an appt. Needed 2 vehicles inspected. It was NOT a problem. Tommy was extremely friendly, personable and accommodating. I’ll definitely go back. Go check em out.
Kenny Spiconardi
2024-02
Stoped by here a few days ago to ask a couple questions about getting a tire plugged. Tommy helped me, he was very kind, polite and professional. This is something I look for when I go into mechanic shops!
Alyssa Ponce
2024-01
Tommy was a HUGE help he was very knowledgeable and kind when I came in to have my tires and breaks checked. I was lost with my needs and he came to the rescue. The girl at the front desk was no help.
rhbowhunter
2023-05
Very good experience, all went well no issues at all. I got 4 new tires installed, I had to wait for the truck because I had no ride home and took less 2 hours, I can't complain at all. The staff was very inviting and kept me up to date on what they were doing and how much longer it would be. Will be a return customer..
Monday | 8 AM-6 PM |
---|---|
Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-8:30 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-5 PM |
Sunday | 9 AM-5 PM |
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