Walgreens

Thomas Novelli

2023-05

It’s a typical Walgreens. Organized well but out of stock on a lot of products. Service was friendly and fast. Prices were high.

M & J Tube

2023-10

The day before my birthday we were supposed to have flooding in our area that affected my flight and I had to change it to early the following morning. I had to print my parking pass or I couldn’t park and I didn’t have a printer. Jason had never used the printer before and was having problems trying to print my document. Jason did not give up despite the printer kept giving an error code. He was determined understanding and sympathetic at how desperately I needed to have this document ASAP. I left with my document in hand and he wished me a happy birthday. Great customer service from this young man!

ana dejesus

2020-05

Typically is convenient and it's ok. I feel staff were nicer when it was RiteAid. Pharmacy for the most part pleasant except one individual. I gave it a 1 because a was rudely rushed out of the store by a woman 5 minutes ago as if my spouse and I were the only one holding up the line outside. I'm sure people had left while I was shopping that could have allowed others in. I placed my items at the counter told them to keep it I was trying to put together a last minute easter basket for my granddaughter. So annoyed. But someone else will profit off of it now.

Barnhart Ourfamily

2022-05

My primary pharmacy for many years. Not 5 star, but consistent solid 4 stars. Medication questions are taken seriously & I'm given honest answers about when Rx will be available for pick up. Good selection of non-phamacy items: office supplies, seasonal merchandise, health & beauty needs.

Lissa V. Young

2020-05

Pharmacy needs some attention from Corporate. Perhaps they shouldn't have dropped all of the Rite Aid pharmacists, who knew this town by name and greeted us with smiles. This new Walgreens pharmacy team needs some help in getting up to speed. Service, dependability, accuracy and speed are non-existent. No smiles, no knowledge of our health history or concerns, no peripheral conversations...and they don't have the prescriptions on time. I went two days without a prescription, because one of the pharmacists told me they had the drug, but needed to bottle it, and asked me if I could leave and come back later. I came back later (two days later) and was told the same thing by a different pharmacist. I still had to wait twenty to thirty minutes for them to bottle my order. Absolutely sub-par performance, Walgreens. Please give this pharmacy some attention.

Brittanie Marte

2022-05

Went in to drop off a package for fedex, I was greeted by a young male associate who was very helpful but was limited in his access to the fedex software I believe. He went to get assistance from two female employees who seemed to be in a separate location maybe the office, but you could hear them talking, neither one of them came out of the office to assist the young man or speak to me directly. They seemed to find every possible reason to not come out and assist him and kept sending him out of the office to relay messages to me when I could clearly hear everything they said. They were rude to him and rude to me for not coming and being of help in this situation, and they did not seem to want to find a solution for my package drop off. This is my local Walgreens and I refuse to go there again because of the poor staff. Put in a complaint with Walgreens directly because of how disappointed I am.

Valerie Palremo

2022-05

I was looking at allergy medicine that you need to purchase at the pharmacy, the pharmacy staff saw me and proceeded to close the sliding door for lunch. They would not let me purchase the claritin. I was the only one standing there. The one girl wanted to take it up to the front but the pharmacist wouldn't allow it. I've been treated very badly buy one pharmacist I don't know what her name is. The male pharmacist is very nice.It's my Hometown pharmacy there's only one in the entire town and I'll never go there again

Efrain Curet, Jr.

2022-05

I recently went to this place to get a COVID-19 test. I set the appointment the night before. I arrived at the appointment time and I was met with rude pharmacy staff that claimed that I didn’t have an appointment “written down” on their list and that they couldn’t confirm my appointment via computer because their system was downloading new software. I showed the staff my email appointment confirmation as well as the confirmation #, but that still didn’t matter. They told me to call later or come back later and maybe something could be done. They actually chastised me for waiting until the night before to set an appointment. Anyway in closing they finally told me that they would not honor my appointment and I ended up setting a last minute appointment with the CVS in stony point where I was both treated like a patient and a client. In these trying times this place (in my experience) is devoid of compassion and professionalism and if they shut down I would lose any sleep over it. Go to CVS if you have a choice.

Angela Martinez

2022-05

Pro: OCD level organized and well stockedCon: management discriminatory towards applicants with “disabilities”Pro: small town village residents stick together under the rule of bad managementCon: select employees work under unfair and two faced business practicePro: Not my problem-not a business I support; I’m happily advancing without discrimination practices and will continue to do so. Who wants to stay an employee anyways, when the world offers much better opportunity?

L. B.

2019-05

Used the store a few times in past, but review is specifically for service this past trip when I had 3 kids under 4 years old trying to take passport photos. Fast, professional and very flexible working with the kids.

Marlene Conley

2018-05

Wonderful people-very friendly and helpful! Everyone in the pharmacy is great! They go out of their way to help you and answer your questions. I love the Rite Aid in Highland Falls.

Matthew Hilton

2019-05

Nice, clean and friendly staff. I do most of my shopping on West Point but it's nice to have Rite Aid open late and close by for convenience.

Fiona Weber

2021-05

The most unfriendly, judgey, and rude checkout lady ever. They need to make sure they hire people who actually like their job, and are friendly to paying customers :)

Native New Yorker

2018-05

One of the rite aids I've been too. Clean and very organized. They treat you with respect and they are very caring.

Karyn DiSalvo

2023-10

Drive thru pharmacy has been closed very often lately- so frustrating.

Debra Shaffer

2020-05

Worse pharmacy dept. always gives incorrect information. Never have prescriptions ready. Always out of meds Meanwhile you’re waiting for it to be filled I’ll need to get there and find out they don’t have it. Pharmacy needs to get their act together.

James Davie

2023-05

Solid location. Staff is friendly and the pharmacy is prompt. They can and will go beyond the norm to assist you.

Jenn Francis

2023-05

Always has what we need. Order pick up is great

Bionic MiMi

2017-05

Great selection and prices without having to run to a bunch of different stores. 20% off my purchases doesn't hurt either.

John K

2019-05

This place has all your drug store needs. The staff are always professional and friendly.

Daniel Crawford

2018-05

Great Staff, great prices and a good stock. Overall a perfect store!

Quinn Favo

2022-05

Smooth Covid testing experience

Hector Borgos

2018-05

Friendly and excellent customer service

Joshua Dominguez

2022-05

great