Tropical Showcase

Lori DeStefano

2024-04

Amazing aquatic store!! Super knowledgeable and so helpful. They did an electronic test on the water in my betta tank and helped me straighten out all my concerns with my tank. Ben & Jim are both so super sweet and professional!! Will definitely be back again!!

Theresa Santoro

2024-03

I had an excellent experience at this pet store. The staff was incredibly helpful, kind, and demonstrated extensive knowledge about pets. Their expertise made my visit enjoyable and ensured I found the perfect products for my fishy friend. They are knowledgeable and answer all questions you may have. Highly recommended!

Bri Bell

2024-01

Staff is very helpful and knowledgeable. Prices are very reasonable, and they have a great selection of fish and live plants. Really good deals on used equipment and tanks as well, which is a great option I've not seen before.

Steven Humphreys

2024-02

Fantastic locally owned fish store. They always have great, less common fish in stock and everything is healthy and clean. The guys running the place are also extremely knowledgeable and helpful.

J Khan

2024-04

Started a new hobby with a fishtank. I wanted to go to a place where I would get the right info and would lead me in the right direction on what to do. I searched many pet/fish stores around me and further out on the island. Seems like fish stores are dissappearing. Im big on reading reviews before making decisions. These guys reviews were very good. I stopped by and was instantly greeted and I looked around. They have alot of nice stuff here. The guys are so helpfull and knowledgeable. While talking guy said they and previous owners have 50+ years experience. They really know alot and take their time explaining everything from the do's and dont's. They make your trip inside enjoyable. All the tanks and plants were clean and fresh looking. They have many fish to choose from and some deals going on too. I will be definitely going back. Thank you guys.

Leonel Salvador

2023-09

They have beautiful fish for sale. They have fish tanks, underwater decorations, underwater plants, and other fish care products for your fish pets. It was nice being there.

Austin Loesvidhya

2023-11

Excellent and clean Local Fish Store. Amazing selection of Fish, Plants, Decor and Supplies. Really welcoming and knowledgeable staff that answered all my questions and concerns with ease. They helped me get my first tank off the ground and is currently flourishing. They go above and beyond my expectations every time and will be continuing to shop here for years to come. Cannot recommend this place enough for beginners and veterans alike!

Sabrina Smarth

2023-05

I bought here a betta fish and I am happy with my purchase. The guy working was very friendly and helpful. He answered all my questions. Can’t complain about the price for my betta, was very cheap. They have a big selection on fish and anything you need to set up a tank. There is a parking lot in front of the store.

William Zhang

2023-11

Copious selection of hardscape, healthy and lush plants, beautiful fish, and knowledgeable and amiable staff. Absolutely my new go-to fish shop.

Ben G

2023-05

Great local fish store with a large selection of fresh and saltwater, all the staff are excellent

Daniel Islam

2024-04

Loved this place. Great selection, the staff was great, the fish are good, definitely will come again.

Nefes M. Pirzada

2023-12

The best selection of fish on Long Island. I have 15 tanks and get all of my equipment and fish from here. Very reasonably priced and good quality.

Imran Khondoker

2023-05

Very friendly and informative workers, they helped me make a quality tank and are always a great help. I specifically have a guppy tank and I enjoy coming here once in a while to get shrimp cubes and guppies

Bas Pugs

2023-05

Got mixed feelings, staff is nice but ended up with 3 dead parot fish in under a week, treating for ick... the store doesn't warranty the fish and we bought 2 African Cichlids that turns out are super aggressive and particularly mean, with no warning of such... especially as we bought the parrot fish with the two ACs... like I said mixed... staff friendly and the stock is impressive but $60 in dead fish under a week and a sick tank doesn't leave the best feeling about the experience.

Marc Wurst

2019-05

This place has knowledgeable and friendly employees. They know their stuff and have healthy livestock. It is great dealing with these guys. They even offer in home delivery and service if you are so inclined.

Dean

2023-12

This is my go to spot for my fish hobby !!! These guys care about the hobby and their customers … The way they take care of their fish is so professional I never think twice about buying fish from them they are a level above the rest !!!

M K

2023-11

Great community store. Wonderful owners. Very knowledgeable and helpful. Very Healthy fish. A++++++

warren hummel

2024-03

It's a nice store, very helpful, nothing negative to say.

Joanne McGriff

2023-11

Knowledgeable & patient. Good selection. Always look forward to a visit. Parking available. Not too big, great tanks. Currently redoing the store so all tanks are not up for salt water, but when they are it should be as wonderful as always!.

Mo

2023-05

I bought Tropical fish from many different retailers when I first started the hobby 3 years ago.. for the last year and a half now I now ONLY purchase from here.. the fish are well maintained and the staff here are experts and they know fish. Ask questions to ensure you are putting the fish in the right water parameters and with other fish that can stay in the same community. Always feels good supporting the local mom/pop shops .... Hats off to the staff here!!! thank you!!!

Robert deGaulle

2023-07

I have lived in Hicksville since they lifted the tracks. Over the years there have been many businesses that have come & gone; there have been businesses that were short-lived and age old ones like this one. I used to take my daughter to these guys back when they were on the corner of Newbridge and Old Country. They are in a much smaller space now, and have changed families. The new young men that have taken over are some of the most passionate, kind, and knowledgeable young men I have seen running this place in decades. It gives me hope for this country and hobby where big stores have ruined it. I have spoken with each of them and I have compiled a list of reviews for the staff and owners they clearly have their strengths.Owners:Rocco - This gentlemen is the one with the black hair, he'll often have a curly beard. He is knowledgeable in small mammals, soft corals, and cichlids. His strengths are salt water fishes, particularly gobies, wrasses, angels, and groupers. He is best at merchandise and will recommend for me where I can get eheim parts which they themselves don't carry anymore but still have parts. He may seem hard to approach but he is very nice and professional with a firm handshake. He's also the man to talk to if you want a beta. 4.5/5Jesse - This is the short ginger fellow, he will sport a wide variety of facial hair and occasionally be clean shaven. He's got a cheerful pitch to him, and a warm demeaner. He's knowledgeable on both freshwater and saltwater in general. This one is generally the best one to talk to while getting fish, especially if you have young ones that need some things explained. He also has a good reading of the guardian, which is important. He'll entertain small talk which a lot of the others seem to be hesitant to do. Go for this one when you want good customer service, and a good conversation. Not to many good hands-on owners where you can say that. 4.7/5Staff:Jim - This young man reminds me of both Zachary Levi and my grandson and is about the same age too; he's the only one with professional short well trimmed hair, and clean shaven face. I go to this one for plants, he supplies the store with some of his own stock and does most of their orders. If you want African cichlids, this is the man to talk to. This is usually the staff member you'll deal, he seems disengaged sometimes but is all-round a pro. Go to him for anything reptiles or plants. 5/5Frank - This young man is probably the least knowledgeable out of them but makes up for it in customer service. He's apparently my son's age complains like it too, I wish I was as young as you kid, wait till your 90. He always happily helps my little goobers, like I said he makes up for it all with customer service. A good broad sense of knowledge on fish keeping and he knows when to ask for info from his coworkers. He's the oldest one there and has prominent brow wrinkles. 4/5Ben - This one is a new one and has dark brown hair. He usually sports a goatee or full beard. I'm seeing him more often. Another broad knowledge kid. This one has a good sense of knowledge with all corals and saltwater inverts in general like the owners. he even has pointers for brackish. 4.3/5Brian - their new service manager, this one you'll be dealing with if you want to use their home service which is excellent. He does service for some of my friends and their kids. From what they've told me he is also blessed with encyclopedic knowledge on reptiles, birds, amphibians, and small mammals. I would say he is better with these than Jim. He's hard to catch however, in my experience he is there between 5 and 7pm. That's your window for him at the store, talk to him directly to set up appointments if you don't have the patience for phones. 4/5Part-timers:These three are the irregulars for better or worse.Gordon - good man, broad knowledge, go to him for building ecosystem tanks or questions about fresh inverts. Rarely in. Mutton Chops. 4.4/5Mia - Nice girl, enthusiastic 4/5Big Frank - Nice man, good knowledge, this man has a smell 3/5

Kevin Trzaska

2018-05

Rocco and Jessie are great guys and very knowledgeable and acomandating to say the least. Nothing like going to a family owned establishment rather then a chain type of place. 5stars :)

Matthew Watt

2024-02

Very clean store well managed and Jim is very helpful

Eric

2019-05

Incredible selection of fish, friendly, courteous and knowledgeable staff. Told staff the fish I was interested in, instead of just selling them to me, after looking closer, they pointed out that they looked kind of beat up and advised me I may want to pick others. Great customer service! Just the simple fact of bringing that to my attention was appreciated. Relatively new owner and definitely some old equipment in there, but owner had a large stack of new tanks he was getting ready to swap out. Found myself a new favorite fish store! Highly recommend this place

mehedi rakib

2023-05

The staffs were very friendly and helpful! Only reason I would give it a 3/5 stars is because of how the fishes were kept. For example; Some big trigger fish kept ima tiny tank… and most saltwater fishes didn’t look very comfortable and the tanks are not maintained properly. Some tanks were broken as well. If they were to upgrade their saltwater systems and make it presentable, this store would get a lot more customers!

Ray Wygand

2021-05

I would give them 10 STARS if I could. Customer service is second to none. I bought a tank and stand from them and there was a manufacturers defect in the tank. I couldn't get anywhere trying to deal with the manufacturer on my own. These guys stepped in and handled it and it was replaced. The entire staff is very helpful. They have a large supply of accessories too. The selection of fish is high quality too. It is the only place I will buy fish for my tank.

Lynda Go

2022-05

Excellent service, fish look very healthy and the staff was very knowledgeable, Jenn helped us find everything we needed and she was super friendly and attentive. I don't live close by I came her with my mom so she could add some fish to her tank and she will for ever be coming here for all her aquarium needs....I live in suffolk and now I can compare from the shops near me and this is the nicest one by far, I'll have to make the trip when adding fish to my tank....check them out if you're reading this 😀

James Zarvos

2022-05

Great shop. Knowledgeable and willing to help you make YOUR tank. They will help guide you to what's best without trying to sell you things you do not need. Also, prices are comparable to any corporate pet shop, plus you get professional knowledge included.

Carolyn Bjelke

2023-06

Great selection of fish ! Staff was knowledgeable and helpful . The store and tanks were so clean ! Defiantly recommend. 🐟🐠

John Albert

2019-05

The new owners, Jesse and Rocco are stand-up guys. Minor issue occurred which they quickly rectified. They are men of their word and respectable. Their plant offering is excellent and a very large selection of tropical fish. I recommend them highly.