Cat Diggity Dog Salon - Dog Grooming & Cat Grooming

Robert Cooper

2023-11

First visit there was confusing because even though our cat came back smelling and looking impeccable he was not himself. He was slow to react and somewhat drowsy. We brought this to the attention of the owner who said the cat was tired because of day at spa.Today, a few n months after the last visit, we decided to try the place once more for the same “spa experience “ that he had the previous time since he looked and smelt wonderful; on this occasion he came up looking and smelling the same as when we brought him in. The trim was uneven, he didn’t get bubble bath only a dry shampoo, and the justification was that because of he’s age and that she didn’t want to use the hair dryer on him despite the fact that three months ago she did use the hair dryer on him.Why now she’s concerned!?Today she’s validated our suspicions that something happened at first time that wasn’t replicated at today’s visit.We’re seating in front of the salon waiting for her call us back to pick up our cat, since we complained about the way Morgan came out. We have at home a cat’s hair clipper with different attachments what they did today we could’ve done the same from our home .We have videos of the first time Morgan went to this place and I’ll see if there’s a way of attaching it to this review.The images below are from the first time , before and after followed by two new photos from today’s where a furectomy was performed on his right front leg and the back of his neck the way it is now.Please take a look at first photo of his back and the last one you’ll see one of the reasons why we’re writing a review and make your own decision.We keep finding more wounds in Morgan’s, you wouldn’t think these people could be so carelessA CAT-astrophe!!

USABZ bzusa

2023-11

Unskilled & unreliable at it’s finest.The 4th pic shows how our cat was prior his pseudo grooming at this place; the other images are from when we picked him up after a +4h appointment on 11/4/23 . He has wounds on right front leg , left knee and had the back side of his head shaved behind his ears to the skin, clearly done intentionally and the woman who runs the Ricksville shop knows well what I’m talking about. No excuses.A good search in this shop will have findings that shouldn’t been there since they’re not veterinarians.They deserve to have their permit being taken away and their doors closed!

Lisa Anderson

2024-03

Did a great job grooming my Yorkie. It was his first time getting groomed and they were super nice and caring. Def will be going back to the Hunt Station location!! Good prices too!

vanessa brusini

2022-05

if you’re looking for a place to get your cat (or dog) groomed this is it! i was skeptical about getting my persian cat groomed because you hear lots of stories about bad things happening at some places but after talking to the owner when i brought my cat there, i knew my cat was in good hands. The place is very nice and when i picked up my kitty after she was done i was in awe! she looks so cute and even had a little bow in her hair! prices are great as well as services. cat diggity dog definitely got a new long term customer!!

M Gomez

2024-01

The service is very speedy both times I went and they treated my boy very well! 🐱but I did notice sometimes I call to make an appointment and for some reason, the confirmation text will list a different time then the one I confirmed over the phone (like 30min earlier)

Anand D

2023-05

I have been taking my 2 year old Shichon to this salon for about 5 month now. And this is the first place that would listen to me as how I want my dog groomed and do it exactly the same. Crew is professional and courteous. I would highly recommend this salon.

R R

2023-10

Jax luvs the gang at Cat Diggity Dog! He highly recommends it for a wonderful cut and Spa treatment.🙂 Such nice and accommodating staff, you wont be disappointed.

Brooke Quezada

2023-08

They shaved all my dog’s hair off! He is a Maltese mix and was a little overdue for grooming, but this was a bit extreme and they did not ask me first if it was what I wanted. He also is acting very traumatized/ skittish since i picked him up from his appointment. He never does this after being groomed at our regular place. I only went here because I had a hard time getting an appointment there, but it’s obviously because they do a much better job. Beware! I will not be returning.

Mark Esken

2024-01

Such a great place! Warm staff dedicated to providing beloved pets a positive experience while performing excellent grooming.

Zayne Yousef

2023-09

Does not listen to directions at all. Asked that my dog be cut a certain length and wanted the hair around his face in a circle shape. They shaved him completely and didn’t touch the hair around his face. Called the owner and fought back and forth and asked for a refund. No apologies and no refund. Got very hostile over the phone. Poorly run.

Avneet Kaur

2023-08

I would never bring my dog here ever again. The owner Shelby is the rudest person you will ever meet. She is so condescending. I can’t even imagine how she treats my dog, because he wants to run out of there each time. If you love your dog do not by any means bring them here. They do a terrible job cutting hair and do not listen at all. There’s another groomer who is right by in Hicksville named luck paws. They are great! Go there and not to this nasty owners place

impatloveme

2023-08

Firstly, they didn't tell me the right time for my appointment and I had to come back at a later date. They overcharged for teeth cleaning. I went to the vet a week after she got groomed and she still had fleas and bad teeth, after they promised to take care of that. She also did not get her nails filed or cut. Horrible service.

Joey Rahimi

2019-05

My family lives in Bethpage and we just made the switch to Cat Diggity Dog this year. Their dog grooming service is amazing and very affordable. It feels more cozy and loving than any other groomer I've visited and frankly, they make my Samoyed look like a fresh puppy again.

Francina Diaz

2024-03

Every single time I bring my baby Hercules they do a spectacular job! Thanks so much

Manny Makhni

2023-05

I had a situation before where the owner Shelby trimmed my dogs hair to a bare when I strictly mentioned I keep his hair a bit fluffy. She claims he was matted so I mentioned and have it in writing please shelby if you feel you can not dematt him let me know next time I will take my time with the proper tools and make sure it is taken care of rather then trimming all his hair off. When I dropped him off again and mentioned please keep his hair long she did the same exact thing and texts me after it’s done then she trimmed his hair short.she just wants to take the easy way out rather then spending the time to do it properly. She has no right to make that decision herself. Especially when she was specifically told not to and made that mistake before. I have my wedding coming up and now my cute fluffy dog is almost bare skin due to her not listening to directions and not consulting me as requested. Never shall I go to this place again and will advise everyone to stay away. And when I was picking my dog up and told her what she did was wrong she then threatened to call the police. What an absolute joke of a place.

Peter L

2023-08

I used to like this place but last time they did a shotty job. They said my dog had no flees but when I took her to the vet a week later she was crawling with them. They should have let me know. They used to care more for the animals. I will go elsewhere.

Irvin Singh

2023-08

My dog LULI had a horrible experience. Never ever bring your dog here. Be warned they do not treat animals well here. My pup came home with cuts on his belly and the owner was so terribly rude to me that I’m disgusted. It’s so tragic to see that she’s still getting away with this abuse. Do not go here

Pawandeep Singh

2023-08

No complaints! Bring my cat here regularly for a bath, deshed, and nail clipping. Was running late and they kept my kitten there for an extra hour. Would highly recommend

Gina Blum

2023-05

Made an appointment to bring my cat for grooming today. I was not told that they only do one type of cut which is a Lions cut. Took my husband a lot of time to get the cat who is an indoor cat into a crate drove a half hour away and when I asked the owner if they could do a different cut, especially to help with the shedding, I was informed I should get rid of my cat if I want to get rid of shedding! Is she serious? I will never ever go there again. My husband took the cat home and we never groomed the cat. I highly recommend that you do not bring your cat to this facility or any pet for that matter! Very rude, very unprofessional very poor service.

Mary Sullivan

2024-02

I adore this groomer. Shelby and Amanda are so great at their jobs and so caring.

The Mister D

2023-05

I have been coming to this place for over a year now. Friendly groomers. Reasonably priced services.

Melany Guzman

2021-05

I took my 5 month old Pomeranian for his first grooming to this place & it was a horrible experience!!!!My request for the grooming was explained in detail I even showed them some pictures of the trim I wanted since Pomeranian are known for being very fluffy dogs.I wanted a shape up / trim ONLY & nails trim.Well my poor dog’s hair was shaved completelywithout my permission & no he wasn’t matted. He was just a fluffy hairball. That lost his charm due to a groomer who lack the experience.The groomer was an insensitive, sarcastic woman.I was told she “can’t glue his hair back!! But it will grow back”Really?? I will not return or recommend this place to anyone. I regret paying for this horrible service too.

Christine DiLandro

2018-05

Love love love Cat Diggity Dog! Took my dog here for the first time today and I am so happy with how amazing everyone was. For the first time in years I felt so comfortable about leaving my dog there to be groomed usually I sit outside pet smart and petco but today I came home and waited for my dog. I picked him up and he was so happy and he looked so handsome! They did such a good job and I can't wait to go back with my other puppy. I highly recommend you take your dogs here prices are reasonable and you can trust the staff taking care of your animals. Sincerely CD

Put God First

2023-05

They did a great job on my cockapoo Teddhi. He looks so good and I know he feels great. They cut him just how I wanted and cleaned him up good. He been so happy every since I brought him home he been running back and forth lol. He be laying down with his legs up in the air or spread out. I will always bring him here the groomer did a excellent job. Thank You!

Krystle Schor

2023-05

Shelby cuts my yorkie and extremely cranky cat and makes them look amazing every time! We drive from Ronkonkoma to Hicksville just to get my four legged friends all beautiful! Thank you Shelby for amazing service and talent!!

Kat Sunflowers

2020-05

My dog came here 3 times. First they couldn't groom her because she was too afraid but the groomer was helpful and tried his best. Second time my dog was not having it, the groomer who was supposed to groom her was a little nasty about not wanting to groom her so I left unhappy. But this recent time the groomer was so caring and friendly towards her, my dog let herself get groomed! I'm so happy about the experience with that particular groomer I hope she's there when my doggy needs to be groomed again. Thank you! Third time was the charm!

Eric Smith

2022-05

First, I'll be the first to state that cleaning the face of a shih tzu is no easy task. Buildup around and below the eyes along the very short snout can be very difficult to remove without irritating the eyes. When I picked up my shih tzu, other than observing the well groomed haircut, I noticed eye irritation. I didn't think much of it at the time as it is very common to observe mild eye irritation after a grooming, and thanked Shelby for the job (even gave her a tip). Upon arriving home, I did observe some discomfort, and noticed that my pup's eyes were extremely bloodshot. I waited overnight to see if the condition would improve, and it actually looked even worse the next day, at which point I called my vet and set up an appointment. My vet was shocked at what she observed, where BOTH eyes had been subjected to trauma that caused hemorrhaging. Medication was necessary to treat with a follow-up appointment requested. I went back to Shelby not to confront her in any aggressive manner, but to find out what in the world happened to cause such injuries to my dog. She immediately denied wrongdoing, and went into a diatribe about how such incidences never occur at this facility for the six year she has been there Stopping just short of calling me a liar, she stated that the injuries probably occurred at home at some other point. She did state that she would look at her recorded video footage and get back to me, without offering any apology, nor any refund, nor any assistance with the $140 vet bill. I have still not received any further communication from her about what she found in the video footage. So to those reading this, be forewarned... your animal may be injured, and Cat Diggity Dog will not exhibit due concern or accept any accountability for such a mishap may it be deliberate or accidental.

Alfredo A

2022-05

Amazing Place The Lady That Does Cats Is Wonderful Person and Very Caring with Animals She Made My Baby Star Look So Beautiful Prices We’re Excellent And Scheduling was Convenient Had To Cancel Twice and Rescheduled Due To Work Every Staff That Works Here Is Friendly And Nice I appreciate everything you guys do here my girl will be back star soon. They even recommended when should I do and to follow up with them to maintain the mantay of the hair and how to keep it growing back. Appreciate It. Highly Recommended

Nancy P

2022-05

Brought my 2 1/2 year old Ragamuffin cat there to be groomed two weejs ago. Shelby did an amazing job. The cat has never been so comfortable getting groomed. I couldn't be happier with the service and the end results. Shelby gained a new forever customer.

A F

2022-05

Loved this place until they DOUBLED the price of a simple cat nail trim that takes less than 3 minutes. Used to be 10$ which is totally reasonable and now it’s 20$???? Makes NO sense! I understand inflation but doubling the price? That’s not accounting for inflation, that’s just robbery. Won’t be coming here any longer unfortunately.