Collis True Value Hardware

4.6 (101)

104 N Main St, Herkimer, NY 13350
(315) 866-0826
stores.truevalue.com

Claimed
Hardware store
Do-it-yourself shop
Glass cutting service
Home improvement store
Key duplication service
Paint store
Plumbing supply store
Tool rental service
Tool repair shop
Tool store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kritckets

2023-08

Rented their sanders, super easy process. They were very helpful, and I noticed their prices were better than Lowes for the items I needed. I wish I had gone there first, for the price and the friendly service.

Daniel Dillenbeck

2023-06

I go to buy 2 lawn mower batteries. I install the battery and nothing happens. I call down to ask if they needed to fill with acid and forgot. They say no sealed unit. But you need to charge them. What is the point in buying a new DEAD battery, that I need to charge. I could have just charged the old one but didn't want to wait the day because I need it now. I'll NEVER GO BACK. such a waste of my time and money. Enjoy your $127 dollars it's the last you'll get from me.

Bill Sully Salamone

2021-05

Such a wonderful caring staff. Really is an example of what a small business is supposed to be like. I never have a problem finding anything there and someone is always ready and able to help me out if I need it. It's so nice to be able to talk to a person that actually knows how things work and doesn't need a computer to find a simple but or bolt..... 5 stars in my book.

G S

2023-05

Came in looking for some plumbing parts, not knowing exactly what I needed. I thought a local place would be much more helpful than the chains, but I was wrong. Young man at the front said, “the plumbing stuff is towards the back.” When I asked for help, he said “I’m not really a plumbing guy, let me call someone to meet you back there.” I hung out in plumbing area for 15 minutes and eventually found what I needed on my own. I told the young man when he cashed me out that no one ever came. He didn’t respond other than to tell me how much I owed. I will think twice before coming here again.

Dixie Tazer

2023-05

I took a chain saw in for repair and was treated as they were doing me a favor. Stopped by today and they haven't even looked at my saw. It sat there for two weeks and then I asked for it back and had to pay a 25 dollar fee plus tax. Definitely not gi them my business anymore.

david gutowski

2019-05

Wide assortment of items. Employees are knowledgeable and very helpful. Had my snowblower serviced there last year. They called me when they were ready to pick it up for service. They repaired it and returned it the following day. Price was very reasonable compared to my John Deere dealer. Highly recommend them.

Invictus Shot caller

2023-05

They have very knowledgeable staff, and they always seem to have everything I need for the job I'm working on with the lowest price.

Dennis Morgan

2023-05

Absolutely the best,travel a long distance because they have almost EVERYTHING in stock,awesome customer service,and prices often far better than “big box” stores!!!Wish I had a hardware store close to me like this one

sir hayes

2023-05

As always the staff is friendly and willing to help you find anything you might need to complete your project. If they don't have it in the store they can order it for you and have it shipped.

Keanen Cole

2023-05

I am a US Army disabled Infantry Veteran.I have lived in the village for 7 years.Only ONCE have they offered their "military" discount.I am Asian.Let that sink in.

Sandra Ham

2023-06

Great customer service..its my work st uff go to

Donald Entwistle

2022-05

Called today to follow up on an order. Female who answer the phone could use some customer service skills.Acted as is she was being bothered. This place is nothing like it used to be. Customer service is terrible.

Torii

2021-05

Love the staff! Very knowledgeable and great people. Super sweet, amd great prices! I always come here for bolts and screws.

Liz Maciewicz

2023-05

Very helpful employees, the store has items that can't be found in big chain stores.

Bob Fitch

2023-05

Always have what I'm looking for. Great staff with alot of knowledge

Mark OSullivan

2023-05

Pieces, parts and springs! I love this store! Walk in with an idea of what you need and you walk out with the right stuff!

Peg Becker

2022-05

Small town hardware store with all the goodies you could need. Many services available too! Nice folks!

Kevin Gohde

2023-05

Truned away a shipment as they wouldn't print the label for me and offered to pay for the printing besides. Sad

Starlight 2016

2021-05

Nice change from Lowe's. You could find whatever you needed. Large variety. Staff is helpful and friendly.

Millard Marlowe

2021-05

Always knowledgeable, helpful and courteous. One of the few really good hardware stores left .

Tommy Maroti

2022-05

Always satisfied. They have what you need. My go to place.

George Matthews

2019-05

I always get the best service and price at Collis True Value. Great staff!!

Joe Cirillo

2019-05

Excellent service. I needed a piece of plexiglass cut and they did it right away while I waited.

Michael Galluzzo

2024-02

Great service

Bennybob 1983

2021-05

Very knowledgeable staff. Can get just about anything you need

Paul S

2021-05

This place has EVERYTHING! Staff is friendly and very knowledgeable.

Gary Stukey

2021-05

Helpful and friendly staffYou can always find what you need

Carl Larsen

2018-05

Helpful people and a good stock and willing to help. Good place to do business.

forever heat

2022-05

Nice little store the employees are very helpful.

Lynn Holtz

2022-05

Friendliest place in Herkimer. Stop in even if you don't need hardware.

Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5:30 PM
Saturday 8 AM-4 PM
Sunday Closed

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