4.6 (101)
104 N Main St, Herkimer, NY 13350
(315) 866-0826
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kritckets
2023-08
Rented their sanders, super easy process. They were very helpful, and I noticed their prices were better than Lowes for the items I needed. I wish I had gone there first, for the price and the friendly service.
Daniel Dillenbeck
2023-06
I go to buy 2 lawn mower batteries. I install the battery and nothing happens. I call down to ask if they needed to fill with acid and forgot. They say no sealed unit. But you need to charge them. What is the point in buying a new DEAD battery, that I need to charge. I could have just charged the old one but didn't want to wait the day because I need it now. I'll NEVER GO BACK. such a waste of my time and money. Enjoy your $127 dollars it's the last you'll get from me.
Bill Sully Salamone
2021-05
Such a wonderful caring staff. Really is an example of what a small business is supposed to be like. I never have a problem finding anything there and someone is always ready and able to help me out if I need it. It's so nice to be able to talk to a person that actually knows how things work and doesn't need a computer to find a simple but or bolt..... 5 stars in my book.
G S
2023-05
Came in looking for some plumbing parts, not knowing exactly what I needed. I thought a local place would be much more helpful than the chains, but I was wrong. Young man at the front said, “the plumbing stuff is towards the back.” When I asked for help, he said “I’m not really a plumbing guy, let me call someone to meet you back there.” I hung out in plumbing area for 15 minutes and eventually found what I needed on my own. I told the young man when he cashed me out that no one ever came. He didn’t respond other than to tell me how much I owed. I will think twice before coming here again.
Dixie Tazer
2023-05
I took a chain saw in for repair and was treated as they were doing me a favor. Stopped by today and they haven't even looked at my saw. It sat there for two weeks and then I asked for it back and had to pay a 25 dollar fee plus tax. Definitely not gi them my business anymore.
david gutowski
2019-05
Wide assortment of items. Employees are knowledgeable and very helpful. Had my snowblower serviced there last year. They called me when they were ready to pick it up for service. They repaired it and returned it the following day. Price was very reasonable compared to my John Deere dealer. Highly recommend them.
Invictus Shot caller
2023-05
They have very knowledgeable staff, and they always seem to have everything I need for the job I'm working on with the lowest price.
Dennis Morgan
2023-05
Absolutely the best,travel a long distance because they have almost EVERYTHING in stock,awesome customer service,and prices often far better than “big box” stores!!!Wish I had a hardware store close to me like this one
sir hayes
2023-05
As always the staff is friendly and willing to help you find anything you might need to complete your project. If they don't have it in the store they can order it for you and have it shipped.
Keanen Cole
2023-05
I am a US Army disabled Infantry Veteran.I have lived in the village for 7 years.Only ONCE have they offered their "military" discount.I am Asian.Let that sink in.
Sandra Ham
2023-06
Great customer service..its my work st uff go to
Donald Entwistle
2022-05
Called today to follow up on an order. Female who answer the phone could use some customer service skills.Acted as is she was being bothered. This place is nothing like it used to be. Customer service is terrible.
Torii
2021-05
Love the staff! Very knowledgeable and great people. Super sweet, amd great prices! I always come here for bolts and screws.
Liz Maciewicz
2023-05
Very helpful employees, the store has items that can't be found in big chain stores.
Bob Fitch
2023-05
Always have what I'm looking for. Great staff with alot of knowledge
Mark OSullivan
2023-05
Pieces, parts and springs! I love this store! Walk in with an idea of what you need and you walk out with the right stuff!
Peg Becker
2022-05
Small town hardware store with all the goodies you could need. Many services available too! Nice folks!
Kevin Gohde
2023-05
Truned away a shipment as they wouldn't print the label for me and offered to pay for the printing besides. Sad
Starlight 2016
2021-05
Nice change from Lowe's. You could find whatever you needed. Large variety. Staff is helpful and friendly.
Millard Marlowe
2021-05
Always knowledgeable, helpful and courteous. One of the few really good hardware stores left .
Tommy Maroti
2022-05
Always satisfied. They have what you need. My go to place.
George Matthews
2019-05
I always get the best service and price at Collis True Value. Great staff!!
Joe Cirillo
2019-05
Excellent service. I needed a piece of plexiglass cut and they did it right away while I waited.
Michael Galluzzo
2024-02
Great service
Bennybob 1983
2021-05
Very knowledgeable staff. Can get just about anything you need
Paul S
2021-05
This place has EVERYTHING! Staff is friendly and very knowledgeable.
Gary Stukey
2021-05
Helpful and friendly staffYou can always find what you need
Carl Larsen
2018-05
Helpful people and a good stock and willing to help. Good place to do business.
forever heat
2022-05
Nice little store the employees are very helpful.
Lynn Holtz
2022-05
Friendliest place in Herkimer. Stop in even if you don't need hardware.
Monday | 8 AM-5:30 PM |
---|---|
Tuesday | 8 AM-5:30 PM |
Wednesday | 8 AM-5:30 PM |
Thursday | 8 AM-5:30 PM |
Friday | 8 AM-5:30 PM |
Saturday | 8 AM-4 PM |
Sunday | Closed |
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