4.3 (461)
120 Genesee St, New Hartford, NY 13413
(315) 733-4969
stores.joann.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J R
2024-03
I found their sale prices to be competitive to Hobby Lobby, for example. Not really impressed with the fabric choices, but clearance prices were great. Nicer fabrics were a bit pricey and not that much variety. Tons of craft items.
Myron T
2023-09
Fairly well stocked craft store. If you're looking for anything craft related, you will probably find it here. Staff was friendly and helpful. Make sure you check the website for money saving coupons before you hit the checkout counter. You can often snag a nice discount on your purchases. I recommend this store for all your crafting needs.
Roberto
2022-05
Your standard JOANN fabrics. I don’t know much about these, but seems to have a large variety of fabrics and other crafty items. The workers there are friendly. I know at one point (pre COVID) they had stations set up with sewing machines. I’m guessing they offered classes or something. Not sure if that’s back yet. Check this place out if you’re into your sewing and crafts.
Joan Serino
2023-05
Great variety of fabrics and supplies for scrapbook ingredients. Also seasonal home decor is very nice.
Gma Mose
2022-05
For some really delicious Mediterranean food, the Grapevine is the place to go. The atmosphere is welcoming as well as the owners, employees are wonderful and the prices are are so reasonable . Coming here for lunch or dinner is a treat!
Enjoy Nature Cleanupyourtrash
2023-05
Anything crafty from pro to beginner come here but download some coupons first.. The store is packed wall to wall with just everything you could possibly ever need to start a project or finish one. The staff is super helpful and friendly. I shop here alot with my daughters.
Kimberly Cohn
2023-05
I couldn't believe how many different fabrics to choose from. I walked out anything but empty handed! Yarn selection was okay, much for scrapbooking and seasonals. But, if you sew this is the place to be and get to see it before buying unlike online. Which I must add I do so at JOANN'S online because they carry even more which seems impossible. Nicely laid out and checkout was great.
E S
2020-05
Love the coupons, but I wish they had scanners so I could double check the prices before I go up to the check out area. It never fails that whatever the sale sign is in front of the item it is NOT the price it rings up as. Always happens.I've pretty much stopped shopping there because of this. Only go if I'm looking for something in particular.Which is too bad because the employees are really nice.
Cathy Coe
2023-05
Prices higher than other Joann stores, inventory and stock not like it used to be. Like to look and compare products but now forced to buy online without being able to see what I'm buying. Pictures don't always show all you need to know.
PKF
2023-05
I bought 3 pieces to add to my stash. It was hard for me to shop here. Too many bins in the aisles, messy and unorganized shelves except on the wall. The fabric should be the focus of the store and not a bunch of extra junk!
Ruth McDonald
2022-05
It wasn't real busy so got in and out quickly. Found some good bargains in the clearance department. The only down side was the increase in prices on practically everything. Just like everywhere else though.
HuggableEarth
2018-05
The staff is wonderful here. I shop here almost weekly. The comments about their prices being high... I just have to respond to that because you get awesome coupons from there all the time if you set up for the mailing list or even just go on the website first and get some, 40%, 50%, 60% off aN item. Sometimes, 20% off your whole order even when there are sale items. The sales are great, I shop for flannel when its 50-60% off which makes it like $2.50 yard, its cheaper than Walmart. I buy full 30 yard rolls from here of white flannel because I have shopped literally everywhere, locally and all major sites online and it IS the cheapest flannel that there is anywhere. They have fantastic fabrics to choose from. The flannel is always changing and they have new ones every week. I love that they have the Viking dealer there, I got my Jade35 there, I love that machine, they have good sales too. Its always clean in this store, bathrooms are maintained well and good staff of workers is hard to find now days. The ceiling does leak, they do have buckets there catching water but I keep shopping there because I love the staff and selection they have and maybe if we shop there enough they'll be able to fix the roof eventually.
Rose Millan
2023-05
Needed help finding stuffing for a pillow cover, I asked the young girl working in fabrics, she basically said go find and figure it out for yourself. 🤦🏽♀️ then stood in line for 15 minutes 🙄. Not a good experience there.
Lisa Mosher
2023-07
I was very pleased they had my material and found a few other items I've been looking for
Blue Feather 803
2023-05
I like JoAnn's, it has a variety of craft items. The store is always clean & the customer service is wonderful.I can always find extra stuff here for other projects I'm working on.
Eric Wilcox
2019-05
Product pricing and selection is alright, the staff is atrocious as is the store condition. Leaks everywhere, meaning trash cans everywhere to catch the water. Employees act like you're inconvincing them when asking for help. Glad there are other options in the area with friendlier staff.
Brenda Tessier
2022-05
This store was well-organized, and well-stacked. The staff was friendly and helpful. We had a great shopping experience here
Mariah Romanello
2019-05
The most helpful staff I have ever seen at a Joann Fabrics. My only complaint is that they need more people on the cash register. I'm routinely in line for more than 20 minutes just waiting to get to the register.
Elizabeth Kosakowski
2022-05
Hadn't been to this store in some time. They have a lot more seasonal decor than I recall. Good sale on fabrics and good holiday clearance merchandise
Julie Pauley
2017-05
The building is falling apart, but the products and sales are good. The people are very nice. You have to dodge rain collectors from a leaky roof...has been this way the past 9 years I've been going. They need a better building.
Rhiannon Kaplan
2023-05
Great store for all your crafting needs. Everyone that works there is always friendly and helpful.
Bob Joy
2019-05
I found what I was looking for in the well-stocked store. However, the store is in horrible shape with roof leaks everywhere. The ceiling was covered with make-shift drip catchers that contribute to an unsightly shopping experience. Get someone up there for repair work, QUICKLY!
Jean Ball
2023-05
I never leave this store empty handed... More wonderful fabrics for the seamstress, greatest supply for any artist, jeweler, etc.
Judy Barley
2020-05
I have been purchasing my craft supplies from Joann fabric for many years.If I can't find what I'm shopping for, I ask and the employer are always willing to help and very friendly. I have never had a problem.
Rena Scharf
2021-05
Love this store for all my crafting needs! Had to get some pinking shears to cut some ribbon for the hats I'm making. They just happened to be on sale too!
Susan Wilkinson
2019-05
Went in for Some Fleece for a Project,,I'm working on.And they have all there Spring/Easter items out.!!!And a lot of them are on Sale!!!!If your looking for any thing with Spring Designs they have them!!!I love all the Bunny items!! Could go crazy with them !!!!
Sheila Bishop
2020-05
If you’re a crafter, then this is the store for you! I’m pretty sure they have everything you could ever be looking for, you just have to know what you’re looking for to find it. Excellent selection, high prices (to me), although some may just say that’s a reasonable price 🤷♀️
Candy Litts
2019-05
I go there all the time for my fabrics and patterns. They have great selection and sales and the staff is friendly and helpful. They also have classes for anyone interested in learning how to knit or sew.
Sc783
2019-05
Cashing out each time with exception of one clerk is always slow and ardour, last visit I gave up and pushed it all back and said keep it and left. What's up with ceiling? Will it ever be fixed makes the place look like a dump?
drew savoie
2017-05
Probably the largest fabric selection in this area, but the store is a disaster. The store is filed with barrels and tarps that seem to be a permanent solution for a leaking roof. Just seems like it is run down and the staff have stopped caring for the product. A jumbled mess describes it best.
Monday | 9 AM-7 PM |
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Tuesday | 9 AM-7 PM |
Wednesday | 9 AM-7 PM |
Thursday | 9 AM-7 PM |
Friday | 9 AM-7 PM |
Saturday | 9 AM-7 PM |
Sunday | 10 AM-6 PM |
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