Panera Bread

Lex Demas

2023-11

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Candace Gibson

2024-03

This is the worst Panera service I have ever had. I am a sip-club member and frequent the Panera's near my home. We stopped here on our way home from a day trip and the experience delayed our trip by 40 minutes. They were out of almost every beverage and bakery item. I placed my order on the app. Several people who's orders were after me got their hot meals before I got my simple cookie and drink. There was no urgency to serve anyone. My boyfriend wound up leaving without his order. There was no point in complaining because there seemed to be nobody to complain to. If this location cannot serve people in a timely manner, then it should be cloaed.

Michele Griffin

2024-04

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Cristin Chon

2024-03

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Alyssa Subsinsky

2024-04

This place is so bad it’s almost comical…if I wasn’t starving. I already don’t like Panera but there were only 3 orders on the screen. So, I gave it a shot and I regretted it immensely. Took an HOUR for glorified expensive hospital food but then it was all wrong. First, no soup. Okay, no biggie! Then my salad was wrong…okay..ask for a new salad and they are attitudy Judy and remakes it, after another ten minutes. I’m sure you saw it coming but it was still wrong but I was done talking to them. Then I got an apple and they did not give it to me. The apple part is honestly really insignificant but it was my final straw because I was already pissed lol. Delayed my trip by an hour….make it make sense! I contemplated walking into traffic but I didn’t. I deserve a “I survived the NY Panera” shirt

Rudolf Hersh

2024-03

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Jake Taeckens

2024-01

All these negative reviews are hilarious. Bro, you're at the busiest rest stop in the state. Order your food and relax. Yes, it's gonna be a while because you ain't special. Cut these employees some slack.Super clean for how busy it is

Larry Edison

2023-12

We ordered online about a half-hour in advance. Our order was supposed to be ready for pickup at 6:45. We got there several minutes before that. We waited till 6:52 and they still hadn't even started preparing our food. I went to the counter and told them I wanted to cancel my order. The manager was very nice about it and did so for me. They had run out of a lot of things and were very behind.If you order from here I recommend that you put down a pickup time that is quite a bit earlier than when you expect to arrive.

Eric Roberts

2024-02

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Louis-Philippe Potvin

2024-01

We waited 47 minutes for three sandwiches. After 45 minutes of wait, I'm told they can't make the sandwich I ordered.I'll never be back, and that's echoing the other groups of people waiting around us.

Jack Stier

2024-03

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Alexander Pipitone

2023-11

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Teddy Chen

2024-03

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Berja Stroman

2024-01

We waited more than 1 hour to get our food. Panera needs to find a way to speed up food service if they want to stay at reststops

Macy Keller

2024-01

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Kristen Ayres

2024-02

Waited almost an hour before cancelling our order. Still haven’t gotten our refund bc the manager on duty didn’t know how to process it. No one picks up the phone or calls back.

Adrian Lui

2024-02

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Dan Konno

2023-11

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Navid Safai Haeri

2024-02

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Tonia Gromakova

2024-03

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Steven Behnke

2024-04

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Ben Fine

2024-01

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Ashley Comstock

2024-01

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Elena Dadukova

2024-03

Fast service. Tasty food. Inside a rest area, easy access from 87.

Liam

2024-03

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Mike K

2024-04

Wait is like 45 minutes for just a sandwich and coffee #terrible

Delores Ross

2024-04

I think Panera is a place everybody need to try. Preferably mornings.

Trevorlon Ferrell

2024-01

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Urmawmgey

2023-11

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Edgar Fannoun

2024-01

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