4.8 (202)
511 NY-29, Greenwich, NY 12834
(518) 692-8494
hardwarestore.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Frank Borbolla
2024-04
I have been a customer at the Greenwich Aubuchon for 20 years. It is the best. From day one Aaron has been outstanding. He is a great leader and it reflects in his employees, young and old. Always greeted with a smile and assisted with eagerness. The few times I’ve had to make a return or exchange it was done without hesitation or issue. I can go on and on and on…but suffice to say that Aaron and his people are outstanding.
Cliff DeCarlo
2024-04
It is so convenient having a "home town" hardware store. My wife and I have been going to Aubuchon for years. Aaron and the rest of the staff are always super friendly and helpful. We buy our wood pellets here every year as well as a lot of hardware and plumbing supplies over the years. The best part is that they are pet friendly and always welcome us when we have one of our dogs with us. Aubuchon usually has what I'm looking for to finish any number of home improvement projects!
Ryan Smith
2024-04
This place is amazing. Especially Dean Loy. He's always giving me restaurant recommendations, including his favorite hot dog spot. The staff has great knowledge about all of their products and even has the best little toy section this side of the Mississippi!
josh poovey
2024-04
My grandparents practically live here when they’re working on a project, and I accompany them on occasion and we’re always greeted with wonderful customer service. Whether it be Eli asking if he can help us find anything, or Matthew checking our supply’s out in a very kind manner. This place rocks. Efficient and helpful, never don’t have a product needed for our projects.
Gabriel Kurland
2024-04
This is a very nice place. This place has a wide variety of products that are also good-quality, and the staff is also very nice at this place. My favorite staff member is Eli, when I was looking for something, he happily took his time to help me find it, overall, an amazing place, highly recommend!
Natalie Baker
2024-04
There’s a woman who works here who is so knowledgeable and helpful with selecting tools. A few weeks ago I explained that my last spade that I bought somewhere else broke on day 1 after hitting rock and she walked me through the options that fit best. Today when I came back to buy a pole saw she remembered me! Is that customer service or what? All the staff I’ve interacted with have been great, she just went above and beyond. And the store in general has just the right balance of selection—I know that when I need something for working on my property I can stop by without checking their website because somehow they always have what I need! Multiple options for saws, hardware fabric, potting soil, camping chairs, shovels, tarps, cement mix, trowels, paint, battery-run lanterns, even dog supplies! Clearly I’m a fan.
Tyler McCaskill
2024-04
The Greenwich Aubuchon has a great staff, that is always looking to help. They are friendly and always look to make the purchasing process as quick and easy.
Pam Vertichio
2024-03
Went there for propane and I was really happy with the customer service. Polite and professional person waited on me. Nice change of pace. I appreciate it. I’m
Tommy Asprion
2023-12
I called the Greenwich store to inquire about a couple of products and quickly received knowledgeable answers from Hunter, a helpful young man. I thanked him and Eli, the polite, helpful clerk at the counter.
Gloria Carney
2023-08
I am very pleased and satisfied with the service that I received this week buying a new grill. I was told detailed information on caring for the grill and even some advise on how the old one could be repaired. Since I was not into buying new parts etc. I chose the new Weber grill, which was delivered and they removed the old one. This made things so easy and I was able to use it immediately. All this service was done cheerfully and courteously.
Peter Telesco
2024-04
Knowledgeable staff who are willing to go the extra steps to ensure customers get what they need.
Paul Shelmandine
2024-02
Placed an online order. Was ready on-time and got a great price.In and out in about 1 minute!
John Morency
2024-04
Me and my dad come in from time to time and Eli is always there to help answer our questions and help us find the various hardware things we need.
Keith Mann
2023-06
Kudos to the staff at our Greenwich Aubuchon. During their busiest moment I have ever seen, the staff worked diligently to checkout the customers in the most efficient way possible. When the rush subsided their concern for the customers that waited for a couple minutes weighed heavy on them. I assured them that their efforts were recognized. Every register was covered and the staff served their customers with the sense of urgency and friendliness.
Andrea Caputo
2024-04
Absolute epitome of Customer Service - Matthew goes above and beyond, Thank you Matthew!!!
T W
2023-10
I stop into Aubuchon often and Aaron & his staff always ask if I need any help everytime, they are so friendly. This store has a wide variety of merchandise and typically have whatever I'm looking for.
Maria Rosenblum
2024-04
Aaron at the Greenwich, Ny store was incredibly helpful! Thank you!
Dylan Fischer Nesbitt
2022-05
Seth is awesome!! Great customer service and super friendly. He helped me find the products I needed. He definitely made my day better! If you’re thinking about going to a hardware store, definitely go out of your way for this one. You will not be disappointed!!Update: Dean and Ericka were so helpful! They helped me find a solution to the application I needed. This is seriously an awesome store overall!
Teresa Sears Dawson
2021-05
Max, was a great help. I walked in and said I needed help starting a project. He was helpful, and knowledgeable. When I walk in I always get a friendly, "Hello!" I love the home town family feel. The place is also clean, and organized. Their product supplies seem fully stocked. I appreciated that they are ready to help me no matter how silly the question.
David Walker
2023-05
I placed an online order for GE II silicone caulk. The item was available quickly and accurately. The caulk worked great. No issues.
Kathy Nichols-Tomkins
2023-09
I had a problem with a product, there was something missing from the package and you salesperson resolved it quickly with a replacement. It was good.
george green
2023-05
Easy online order for Ben Moore exterior paint I wanted. Store was prompt in telling me it was ready. I would have preferred the ability to order another sheen at the sale price for later delivery, but I understand the difficulty of this.
Eric Ryan
2024-04
Aaron and and the Team at Easton Aubuchon are top-notch professionals. So very friendly and helpful. I highly recommend.
Jamie R
2023-05
Amazing customer service and knowledgeable employees. I was able to have glass cut super quickly and it was cut perfectly. Everyone was friendly and helpful. I will definitely be back!
Sandra Bain
2021-05
I ordered supplies for an upcoming storm from aubuchon on line . I received 30% of my order which sure helped in these trying times. My order was ready in less than an hour. When I arrived it was ready for pick up and Aaron carried it all to my car for me! Greenwich Aubuchon has such great employees and are always so very helpful :)
Donald Deloriea
2018-05
I go to Aubuchon often. The sales clerks are very friendly and helpful. They are always willing to help carry heavy loads to my truck. They are good with returns. The prices can be a little high on certain items, but the customer service is excellent.
George Caligure
2023-07
The two Adirondack chairs purchased should have been cleaned up before picked up. There was an active wasp nest between the stacked chairs.
Flyboy Adventures In RC Planes
2023-12
AWESOME STAFF!! GREAT PLACE TO SHOP!!
Amber Heller
2020-05
Employees are always willing to help you find something and knowledgeable about their stock. Speaking of stock, they have a wide selection of items for a smaller store and some unique items as well. Also have propane available if you need a tank filled.
Tracy Hebert-Snell
2023-07
Always have what I am looking for. The staff is always helpful, knowledgeable & friendly.
| Monday | 7:30 AM-7 PM |
|---|---|
| Tuesday | 7:30 AM-7 PM |
| Wednesday | 7:30 AM-7 PM |
| Thursday | 7:30 AM-7 PM |
| Friday | 7:30 AM-7 PM |
| Saturday | 7:30 AM-6 PM |
| Sunday | 8 AM-5 PM |
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