Dollar Tree

M RN

2024-04

Christina was rude, obnoxious, made reference to "religious people" trashing the store. I asked her kindly to help me bag my items and she blatantly refused and asked if I was disabled - then she would help. She kept making sly comments. I directly said, if you don't like your job leave. She said she will. The mgr for the day Genaro, did nothing to de-escalate the situation. He was more interested in his phone and flirting with her than the customer. Christina left the cashier unattended and there was a full line of people waiting. This store has the rudest employees.

Art

2024-04

this is one of the best dollar stores anywhere... they sell almost anything you can imagine and the people that work there are so nice...

Alisa

2023-06

The Terrible store, mess all around, only one of the four cash desks is working. Bad smell.

Ruben Great

2022-06

I spent almost $ 100 dollars on this dollar tree, but when I went to ask the manager on duty if I could use the bathroom later, the manager said NO! It is for employees only. Even when I explained that I had medical conditions.Unfortunately I am not going back to the dollar tree or any other. The employees are very rude and they also make fun of me.

Llambi Papajani

2024-04

Best Dollar Tree I been.Cleaned and organized overallgreat customer service !!!

Chris Lee

2023-06

Not worth even a star. Customer service? Don't expect anything in this store. I googled the store hours. And they close at 10pm except sundays. And I got there on 9:35 pm. There were 3 staffs inside the store chatting. I found out the doors are locked. I checked the store hours on their windows, it indicates 10 pm. So I called them "Excuse me" several times. I am sure they could hear me so well. They pretend not hearing. I kept calling them and finally one lady came to me and showed me a nasty attitude. I asked her the store hours and she said they can close around 9:40-9:45 pm. WTH, And I showed my phone clock it was 9:39. I asked her to open the door for me. And she said she doesn't have to open the door. What??!!! And she asked me to ask her properly, lol. I've never seen this kind of customer service anywhere. I asked her when should I come the latest, and she said come by 9:30pm. I asked them to change the store hours to 9:30 pm. And she said they need to clean and arrange stuff by 10:30 pm and go home. They are so selfish. They want working hour salary until 10 pm but not receiving a customer after 9:30 pm. Does it make sense? NOPE. Dollar Tree need to act something for this store. This store location is good and has a big space but horrible staffs. I bet this store will be closed soon if they don't change the staffs. It's a matter of time.

Gisela M

2023-06

The assistant manager named Joelly was very helpful and pleasant and knew exactly where everything was. The best experience I’ve had!! I would definitely go back to this store because of her..

Mary Kaplan

2023-12

Great place to buy a lot of things to give away during the holiday time.

kaimay1

2022-06

It’s the Dollar Tree - don’t expect greatness here. How do you think they keep their prices so low? Understaffed, overworked, and probably underpaid. But I’ve been to several Dollar Tree stores on Long Island and this one in Great Neck is one of the cleaner and well lit ones. I’ve found the staff to be helpful most times and the shelves decently stocked. It’s the local people who shop here who are sometimes rude and inconsiderate. Like I said , it’s the Dollar Tree - it’s not Macys, it’s not Trader Joe’s. It’s a store where you can buy decent toilet paper and fresh Haribo gummy bears for $1. I like it and it’s probably one of the best stores in this Bougie town.

Stephanie Z

2022-06

This review is not targeted at the store itself but Dollar Tree. Everyone knows that almost every item at the store is of low quality, that's why they are able to sell it at a dollar. Now that the price has increased to $1.25, why would I even shop here anymore, I get the same item (with better quality) buying at Walmart or Target at the similar pricing or online deals. Sad to say I am done with Dollar Tree.

Mitch Levy

2019-06

Dollar Tree rocks. This store is neat and the staff here are helpful. Some things are a super good deal, like toothpaste but watch out for smaller portions and electronics. Other than that 5 five stars.

Zack Freeman

2019-06

I was originally glad a dollar store opened in my area. I have class issues and had a rough time adjusting to the thought of shipping at a "discount" store, but there stuff is pretty good. I never had shelf issues, and the staff is super cool. Thumbs up.

Franco Panera

2018-06

This is the worst Dollar Tree location I’ve ever seen. Enployees are rude, the shelves are half empty, the checkout lines take forever. You will have better luck going to pretty much any other Dollar Tree store in America, this location leaves a bad impression on an otherwise great chain of stores.

Timothy Wets

2021-06

The cashier was rude a tall skinny white boy. I was in the store around 5:30 on Sunday January 24th. He asked the customers on line a head of me if they wanted a bag. When he got to me he didn't ask me if I needed a bag. I pressed the button on the key pad for my receipt and he just threw it in my aluminum pan that I purchased. I said thank you and he didn't say a word. As I was leaving I heard him asking the customer behind if they wanted a bag. He was very rude. Not sure if I will come back there again he made feel like an outcast.

Maddie Dressner

2017-06

I have visited this Dollar Tree multiple times hoping that my experience would improve. The inventory in the store is nice but the way in which the management treats the employees and the checkout efficiency is poor. I highly recommend the Dollar Tree in Floral Park.

nancy tejada

2020-06

Although I love this store. I do not recomend dollar tree in the Great Neck location. The customer service is awful and although the restroom should be available, they have a false out of order sign to avoid extra work for the stuff and is only used for certain people. Hallways are messy and people who work there are rude.

Julie Watson

2018-06

Trashed empty shelves, boxes ripped and unpacked with useless merchandise spilling out. Products you need are usually out of stock or limited in options or quantity. Have to pay to park to shop. Can't take the cart to the car to unload, not good for disabled, elderly or people with children that depend on the purpose of a cart. Tried several times to give this place a chance since it opened. Waste. They should be ashamed of themselves for wasting good retail space and the community's time. Could be so great. Just another sad example of why nothing sticks in Great Neck. No one cares.

Rhonda Boltax

2018-06

Return policy is horrific. If you have a receipt and return many items, you “must”buy the equal number of items “in that moment.” Only a store credit is allowed. Even then, they will not let a couple of days pass to figure out what kind of item you want as a store credit like every other store in the U.S. Buyers beware. Is that even legal? Further, the staff and managers only care about stocking items, not your concerns, if you have one.

Amnon Ambalo

2023-12

Loads of Christmas decorations, but on Veterans Day....no US Flags ??? Disappointing

Queenie LaNY

2021-06

Since the covid19 start, me and my kids are basically trap at home. Dollar Tree is a life saver for me. I could just use very low budget to get lots of materials to come out with fun activities for my kids to keep them busy. You would be surprise to find lots of awesome stuffs here with just $1!

Victoria Lambek

2023-06

A single long line down the aisle to check out with one cashier. New management needed to run store in more efficient, productive, service oriented manner.

Inbal Tenzin

2021-06

Great location, big wide shop, fully stocked and organized with all the Dollar Tree variations. The stuff were also very friendly and useful.There is a big parking lot at the back which is also a great thing.

w panella

2021-06

1st time in this location.Large selection.1 complaint, over loaded candy isle but, poor and too small choice of cookies,crackers.Had to leave,too crowded think 1/2 grammer school all in this $1.00 store.and impossible social distance. DISCOVERED NO OTHER COMPETITION FOR MANY MILES. GREAT OPORTUNITY.

Emii Lee

2020-06

One of the staff members were raising their voice and pressuring a special needs child and insulting them because they couldn't count fast enough for her. On top of that you can tell the staff is over worked and underpaid. There's usually only one register open, a few times I went there wasn't a register open at all. However, what bothers me the most is the staff member who basically bullied the little special needs boy. He had to only be 10! Every encounter I have with the female staff is overly sarcastic and rude.

Steph T.E.

2022-06

They have good items but unfortunately there was a rude cashier young lady with very a very nasty attitude. I went there at around 3pm on 07/12/21. I don't think i will be coming back.

Alexis Sanchez

2022-06

Best DT in NYC I've found so far. 2 whole aisle for crafts/fall. But the shelves were a mess so I had to hunt and search in the shelves. Staff friendly.

Devora Sarah Alon

2018-06

This is an actual, literal, dollar store where every item is sold for a dollar. Merchandise changes frequently. Parking in the back is ample (metered parking lot). They sell (& fill) helium balloons, as well as cards, party supplies, cleaning supplies, cosmetics, school/office supplies, bread, eggs, crackers, snacks, kitchen utensils and more.

Peter Law

2023-06

Store can be messy at times and items out of stock. The checkout line can be long. It’s pretty good overall.

Jaimee Pishanidar

2021-06

Great spot to have in town. Decent selection of items. $1 balloons are the best. Not good service though. Paid parking not ideal but plenty of spots in the back lot which is nice.

Irene Guerrero

2023-06

Horrible customer service. Rude manager and cashiers. I asked who, can I call to file a complaint and the cashier said he didn’t know. He said that workers are rude because customers are annoying and ask stupid questions. SMH. I can’t believe it.